business image

Preferred Automotive, INC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(904 Reviews)
95
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
2
Total ReScores
4.5
ReScore Average
95
Net Promoter Score ®

Business Details

About

AAA approved auto repair since 1991. AAA approved auto repair since 1991.

Categories
Tire Sales and Repair, HVAC, Car Maintenance
Contact
(781) 331-8944
Closing in 33 minutes
Business Hours

Business Hours

Mon
8:00 AM - 7:00 PM
Tue
8:00 AM - 7:00 PM
Wed
8:00 AM - 7:00 PM
Thu
8:00 AM - 7:00 PM
Fri
8:00 AM - 7:00 PM
Sat
9:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
511 Main St Weymouth, MA 02190-1815
Preferred Automotive, INC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(904 Reviews)

SD
gravatar
STEPHEN D.
Whitman, MA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2025
verified customerVerified Customer
8
Oil change
In blazing heat and a full “docket”, they still did an oil change and fluid refill in a reasonable amount of time.

FH
FREDERICK H.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
8
Great service
Good people great service

RP
gravatar
RAMSAY P.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
Good quick work
Good quick work, dean is a solid guy

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Wheel hub replacement
Quick dx of problem at no charge, easy appointment for repair, competitive prices, work completed in short time, excellent repair. Highly recommend!

BRIAN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
5/5
Can’t say enough about Preferred auto & Dean, I’ve always had a great experience with maintenance and repairs here.

Verified Customer
Hanson, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Too notch service as always
Preferred Auto has never fallen short on giving five star WELL educated service. They have always fixed my vehicle quickly and the prices are great! So thankful, a great Auto-shop with trusted mechanic's is so hard to find these days

DJ
gravatar
DOTTIE J.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Check up / AC Repaired
Very happy with repairs. Dean kept me updated throughout the process and made suggestions for the future. We'll done.

JC
gravatar
Judy C.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
10
Muffler
As always, Dean and his crew did a great job. They quickly diagnosed the problem, ordered the needed parts, and rectified the issue.
The car is running great and you can hardly hear the engine when the vehicle is started.
Thanks for many years of great service!

FS
FLORENCE S.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Oil change
I want to commend you all for my oil change. It was quick and no complaints. Dean and Monique are very busy and very courteous. The price was very fair. I do recomend Preference Auto to my friends and family whenever service is needed.

JF
gravatar
JUNE F.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Rear brakes and oil change.
All auto maintenance done at Preferred Auto. They keep my car in top condition.

EC
EMILY C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great Job!!
This was my first time using this shop, I was very impressed with the transparency and quality of work. I will definitely be using this shop in the future.

CN
CRAIG N.
Boston, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Oil change and service recommendations made a difference
When I brought my car in for an oil change I told Dean that I was about to go on a several hundred mile road trip and that the mileage had been declining. He asked me some questions about maintenance performed since I had purchased the car. After I answered his questions he checked the car and recommended a tuneup and replacing some worn or very rusted parts. I agreed and came back the next day.
The invoice was very fair and my car’s performance and mileage were definitely improved!

JT
gravatar
JESSICA T.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Reliable service
Friendly service and always dependable I have had routine maintenance on my vehicles at Preferred for years and have always been satisfied with their services.

JW
JUSTIN W.
Abington, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
verified customerVerified Customer
10
Repairs to my suburu
My family has gone to preferred , i recently started and let me just say they are they best in the business. Trustworthy, informative, and a the customer service is exceptional. I’ll be trusting them with my cars for the foreseeable future.

DN
DON N.
Weymouth, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Rear brakes
Great work in short time, was very courteous
To even give me ride to train station. Top of the line customer service .
The Team At P. from Preferred Automotive, INC responded on 03/12/2025 07:15 AM

Hi Don, thank you so much for the great review. We value your feedback and business. 
-The team at Preferred Auto.

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.