business image

West Escondido Automotive & Transmission

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(868 Reviews)
78

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
Original Review
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
4
Total ReScores™
4.3
ReScore™ Average
78
Net Promoter Score ®

Business Details

About

When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You When you bring your car to one of our West Automotive Group locations you’ll receive the best automotive and transmission repairs in the area. We understand you rely on your vehicle, so you expect it to be restored to top driving and safety conditions. You also expect prompt service and a fair price. You should expect these things! You should also know that West Automotive Group’s facilities have been meeting these expectations for many years since we first opened back in 1993. That’s probably why we enjoy so much repeat business! All of us consider our facilities to be the finest auto repair and transmission service providers in all of San Diego County ...more

Categories
Auto Repair, Car Maintenance, Smog
Contact
(760) 741-0071

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
2200 Auto Park Way Ste A Escondido, CA 92029-1346
West Escondido Automotive & Transmission's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(868 Reviews)

RM
gravatar
Ruthie M.
San Diego, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2026
verified customerVerified Customer
10
As Always…
… my most recent visit to West went absolute swimmingly. The previous evening, I pulled into my driveway late in the evening when my neighbor informed me my driver’s side brake light was kaput. Left to my own devices, I didn’t want to drive ANYWHERE the next day. But I knew I’d hafta grin and bear it, and take it to West for repair/replace. I called early in the day to give the shop the most flexibility in scheduling me, and was rewarded with, “Bring it on in; now is fine.” Yippie!
I was back at home with a repaired brake light EASILY by the time my aforementioned neighbor was done golfing. Today I thanked him for saving me from getting rear-ended, ticketed, or worse. He said, “Yeah, West opens up by 08:00 of a morning. Good for you!” I’m not sure how he knew that, since his cars are usually so new they’re still under warranty…. Another day, another mystery to solve. Good on my neighbor! And good on West! Life is good. 😎😎😎
Brian B. from West Escondido Automotive & Transmission responded on 07/29/2026 08:47 PM

Thank you so much for the fantastic 5-star review! We absolutely loved reading your story.

We're glad your neighbor caught the brake light issue before it became a bigger problem, and we're even happier we could get you in right away and have you safely back on the road so quickly. We know it's never convenient when something unexpected happens, but our goal is always to make the repair process as easy and stress-free as possible.

It's great to hear our team was able to get your brake light repaired before your neighbor even finished his round of golf! We also appreciate the shout-out to our scheduling and service—it means a lot to our entire team.

Thank you for trusting West Automotive, and we look forward to helping you with any future automotive needs. Until then, enjoy the drive, and here's to many more miles of mystery-free motoring! 😎

Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,717 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(25 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(344 Reviews)
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
(0 Reviews)
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(15 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.