Overview

Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5Overall Rating 4.92/5rating 4.92

883 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
99% Would Recommend
Latest Review 3 days ago

Reviews


BP
Brad P.
Wilmington, NC
BMW Z3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2017
Finally!!
I found someone that's seems to know how to work on my Z3 and cares! I will be bringing it back to you guys when I need service. Thank you

MW
Mickell W.
Carolina Beach, NC
MINI Cooper Hardtop
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2017 Category: Service
Mickell said this business always does a great job.
This review was collected via phone interview by Customer Research Inc.

AE
Alan E.
Hampstead, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2017
Excellent Service
Very knowledgeable staff. Excellent service from start to finish.

KC
Keisha C.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Fast great service
Friendly staff , fast service would recommend them to anyone

TA
Tariq A.
Wilmington, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Tariq said he has never had a problem with them.
This review was collected via phone interview by Customer Research Inc.

PC
Peter C.
Leland, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2017
Fast and freindly
Got in and out very quickly with a spur of the moment repair, and I still have both arms and legs! LOL

CM
Chris M.
Wilmington, NC
Cadillac CTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2017 Category: Service
Chris said the service, the ability of the person who helped him and the work were great.
This review was collected via phone interview by Customer Research Inc.

JG
Jose G.
Beulaville, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Service
Really friendly service and a great atmosphere

JH
Joe H.
Hubert, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Flexible, honest, and timely
Tim was upfront with pricing and helped me out with some temp transportation. Repairs were done in one day and price was great. Will be my go to shop for all future BMW needs.

HD
Halee D.
Wilmington, NC
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017 Category: Service
Halee said this business did great work and fixed her right up. They were on it as soon as she was available. She would like to thank Tim.
This review was collected via phone interview by Customer Research Inc.

DA
David A.
Wilmington, NC
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
David said Chris and Tim have always been good with him. They do good work and they are polite. He enjoys doing work with them.
This review was collected via phone interview by Customer Research Inc.

GC
Gean C.
Leland, NC
MINI Cooper Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017
First Visit a Hit
Just starting out to try a new mechanic for my Mini S convertible. Everything went like clockwork, and I love the printed list of upcoming recommendations!

JL
Jeff L.
Wilmington, NC
BMW X1
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017
Great service. Fair and honest.
Oil change took less oil then expected so price was LESS then quoted. Will go here for all services for all three cars.

JJ
Jeff J.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2017 Category: Service
Jeff said this business was great. They always provide excellent service. They are straight shooters and they do as promised.
This review was collected via phone interview by Customer Research Inc.

CN
Catherine N.
Wilmington, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2017
Awesome Service
I had my BMW towed there on Tuesday and it was ready on Thursday. They replaced my water pump and thermostat. Great sevice ,price and friendly staff. I highly recommend them. Thanks Tim and Chis

PA
Peter A.
Wilmington, NC
Mercedes-Benz ML350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017
Honest service
Having just moved from Raleigh I was referred to Wilmington Motor Works by a neighbor. This is the first time bringing my car here and I found the entire experience to be positive. Getting an appointment was easy, they communicated with me during the repair process what the issues were and when they would be complete and finally the price was far lower than I expected. Honest group - I highly recommend and will be back. Thank you

KW
Kelly W.
Leland, NC
BMW 128i
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
Great Customer Service
The guys at Wilmington Motor Works rock!

DL
David L.
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017
Great people that care about fixing your car
Very good service and did a good job explaining what the vehicle needed.

DB
Doug B.
Bolivia, NC
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017
Air conditioning
You could have do work for about 1800$ instead you found a way to fix it temporarily for 70$

Good job very fair.

DF
David F.
Wilmington, NC
BMW 745Li
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/29/2017
My First Time at this Garage
I found this garage for my BMW 7 series and I am very pleased I did. Chris was very professional and took my car and found the problem and corrected timely. Very nice garage and very friendly and I would highly recommend to anyone to try this garage.