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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1658 Reviews)
43%
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  • Performance
  • Exterior
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1658 Reviews)
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Reviews

JS
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John S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Ioniq 5 review

Great car. A few little issues
Recommended
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LL
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Leo L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

Nice vehicle but a few cautions

Overall performance is good and charging system works quite well. Cargo space good (particularly with rear seat moved forward). I am not happy with the rapid depreciation of the vehicle (I have less than 11,000 miles and it appears to have lost 50% of it value. The lane departure and emergency braking features are TERRIBLE. I feel much safer with these disabled.
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MR
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Michael R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

Ioniq5

Like the car. Worry about ICCU fsilures
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JC
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John C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Fabulous Car

We love this car.
Recommended
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SM
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Shaila M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/08/2025
Verified Review

disappointing experience

bought this car as I detested buying a Tesla. It worked well initially, but then I had repeated problems with the auxiliary battery dying, had to have the car towed many times. Hyundai repurchased the car under NJ Lemon Law
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Hyundai Motor America responded on 09/09/2025 06:39 AM

Hey Shaila, thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
PC
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Paul/Felicia C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/08/2025
Verified Review

Just an average EV

I would not recommend the ionic 5 to my friends and family. There’s nothing that stands out and seems like there has been way too many recalls. The warranty for the battery (not 12v) is 10 years but other than that the warranty is average.
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Hyundai Motor America responded on 09/08/2025 03:18 PM

Hello Paul & Felicia, Thank you for sharing your feedback regarding your vehicle and experience thus far. ^cc 
JG
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Jeffrey G.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

OTA update needed

great car .. but the getting the car's navigation set to a destination before the Battery pre-conditionung can be operating is just silly. Please update software to enable battery pre-conditioning on demand (like the '25 models) for earlier cars via one of the star button menus for the dash or steering wheel ASAP.
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SP
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Suejin P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

The first and best ever electric car

I was falling in love with the car.
Recommended
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KB
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Kent B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/08/2025
Verified Review

Good but shaky car

Love car except shakes when going over 70mph
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Hyundai Motor America responded on 09/08/2025 02:04 PM

Hello Kent, We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
AK
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Andrew K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

Mostly very good

Ioniq 5 is reliable, comfortable and pretty fun to drive. Some features are annoying, including the app, which is terrible compared to a comparable EV app.
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AH
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Ariel H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

Great except for two flaws

It is a generally awesome vehicle. I love the ride comfort, the power, and the range, and the features it has. The 2 flaws in the vehicle are the lack of a rear window wiper (I do think one would be extremely useful), and no USB-C ports in the interior. Given that USB-C is now pretty much a worldwide standard, that’s a weird omission.
Recommended
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GK
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Gary K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Ioniq 5

Excellent vehicle
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HS
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Harold S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Love the car but many recalls and service has been mixed at times

Love the car but way too many recalls car failed nearly totally right after recalls made and done. Out of service a month. Factory hitch small size and had to return it and only got 50 percent refund From dealer Service has been slow. Dealer sold or tried to sell me service etc coupons that not appropriate for electric car. Car Very expensive. But well designed re use of space. Drives very well. Comfortable. Excellent rear seat lots of carrying versatility and good use of space. Very comfortable.
Recommended
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MC
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Mario C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Versatile

I reaaly enjoy driving this vehicle. It's very quiet and my wife really appreciate that because she is able to sleep in long trips. Super smooth ride, very powerful. Big enough to fit large items in the rear part when you fold the seats
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RK
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Rajesh K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

Ioniq 5 SEL 2023

Awsome EV, better than most of the EV's in style, comfort and drivability. The missing rear wiper is the only
Recommended
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JL
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Josephyne L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/08/2025
Verified Review

No issues

The interface is redundant, clunky and cumbersome. Hyundai has found a way to make every single function take as many clicks as possible- if someone wants to change profiles, just let them click and select their name (instead of wasting everyone's time asking so they have to click again and again). It is 2025- why am I being prompted every single day or week to download updates on a computer then put a USB into my car to upload the maps? Why are there so many variants of the main screen and none of them work for what you need? I am constantly cycling through Media, Nav, Maps, etc to find individual pieces of information that shouldn't be so hard to find. When you are in the middle of navigation, there is no button to return to the in progress navigation. If you go to Media to change a song or something, you cannot get back to the map without just clicking a bunch of buttons and praying, because if you click "Nav" again, you are being prompted to start a new navigation. Nobody needs half the amount of buttons and options and clicks that are required, and it is a SAFETY issue to distract a person like this. There is ZERO ease of use. It is appalling and I intend to sell the vehicle and move on because it is such a nuisance. Another safety issue was the several times I searched for charging stations and ended up at places that did not have any EV chargers and appeared abandoned for a long time. I had to then search for other locations and hope my battery didn't die on the way. Then I searched those areas and learned on Google Maps that other Hyundai drivers had the same issue. I like the appearance and handling but it is NOT worth continuing down this road.
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Hyundai Motor America responded on 09/08/2025 11:24 AM

Hello Josephyne,

Thank you for sharing your feedback on your 2023 Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
MH
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Mike H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2025
Verified Review

Nice car when it works

The ioniq 5 is a comfortable, stylish, and quick EV that is fun to drive, but will occasionally leave you stranded when the 12V battery dies without warning.
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PE
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Peter E.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Good

I bought another one
Recommended
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TR
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Thomas R.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2025
Verified Review

Good car, needs some refinements

Mostly good but needs some updates as described below.
Recommended
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SW
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Scott W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/08/2025
Verified Review

Ionic 5 Review

Blind spot monitoring is extremely irritating and not helpful. It is borderline dangerous. Also rattling tailgate and lack of follow-through within the service center in Roseville is non existent. Also, 12 volt battery looses juice to easily and has left me stranded.
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Hyundai Motor America responded on 09/08/2025 02:38 PM

Hello Scott, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
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