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SureCritic / Makes / Hyundai / IONIQ 5 / 2023

2023 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1658 Reviews)
43%
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  • Exterior
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(1658 Reviews)
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Reviews

RM
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Robert M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
Verified Review

One of the best EVs on the market

Our 2023 ioniq 5 SEL it's 2 years old today and we love it. It needs a rear window wiper and that was fixed on the 2025. The ICCU was finally fixed with a software update. Car is comfortable to ride in great acceleration to merge and a very quiet inside the car. The range is good and we have been supplied for free with a Tesla Style plug for charging so that extends the ease of recharging using Tesla charging station on a trip. Our only concern is the current Administration total dislike of EVs and renewable energy.
Recommended
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KH
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Kai H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/16/2025
Verified Review

2023 Ioniq 5 SEL

I purchased the vehicle as certified pre-owned (dealer owned) with less than 700 miles on the odometer. Overall a good EV, but does have a few issues. Wired Apple CarPlay/Andriod Auto frequently cuts out which makes it unusable. Route planning could be much better. DC charging location selection is poor for road trips. Very few OTA software updates to improve user interface. No rear window wiper makes visibility poor especially during winter months. I have a couple of minor build quality issues. On the positive side performance is very good, with a quiet and comfortable ride. Overall the interior comfort is good. Very fast DC charging makes roads trips easier. It’s nice to have V2L capabilities. I appreciate Hyundai providing a Tesla to CCS adapter for DC fast charging.
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HF
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Howard F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/16/2025
Verified Review

A Love-Hate Situation

Driving in town great. Driving out of town not great.
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Hyundai Motor America responded on 07/16/2025 07:00 AM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Howard. We continuously monitor the feedback of our customers as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
BH
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Brian H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
Verified Review

A seniors delight

Cons the pockets on the right and left in the cargo area are covered over instead of allowing you to put objects in those areas which would be handy. I replaced the modest windshield wipers with Bosch silicone wiper blades. Switching increased my driver satisfaction immensely. I added a. Auto door lock function. Which was not existing on my SEL 2004 ionic five model and I added a camera which recorded forward video which was not on my ionic five 2004 SEL model. I added another level of carpet above the stock carpet, which is difficult to take off and clean so that I could just lift off the second layer of carpet and clean debris more easily than the stock carpet which has an awkward tab arrangement. I had to buy a magnetic disc to hold on my sunglasses because there is no sunglass storage area. I had optional mudflaps on the vehicle which came off when I went over a lip on a driveway and I had to pay $250 to get the cosmetic plastic flap reinserted by the dealer. The requirement that you go to the dealer for frequent tire rotations is an unfortunate but free option that is inconvenient for me because I don’t live near the Dealer. It burns up a day of my time to take it in for tire rotation.
Recommended
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CK
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Charles K.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
Verified Review

Great

I think it’s the greatest i wish it had longer battery life on the road and more charging stations
Recommended
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LB
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Lester B.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

Love the vehicle, but it could use some software enhancements.

I love the vehicle, but there are some software enhancements that would make it more usable and enjoyable.
Recommended
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DJ
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David J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
Verified Review

Good car except for the ICCU design problem

Good car except for the ICCU design problem
Recommended
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EF
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Evan F.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
Verified Review

Upgrade from our ICE car in every way

We love the comfortable and roomy interior, the unique look, and the rock solid performance.
Recommended
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TM
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Timothy M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

Overall nice car but could be improved

Could be much better: WIFI software updates at home Better NAV system, use Google Maps
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ES
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Elyse S.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/15/2025
Verified Review

Disappointed with Hyundai

Please refer to notes under "Cons."
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Hyundai Motor America responded on 07/15/2025 12:35 PM

Thank you for sharing your feedback on your 2023 Hyundai IONIQ 5, Elyse. A representative will be in touch with you to discuss your concerns further. ^cc
SY
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Steven Y.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

Love fast charging, stylish car

Good looking, fast charging car, missing some key features
Recommended
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MA
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Michelle A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

No back wiper

the only bad thing I have tho say about my car is no back wiper. Otherwise I LOVE it. The speed is fabulous, the heat/air is great, it does use battery….but pretty much everything does. I seem to get good mileage driving local, 4.7, quite often. I thought you were going to send me a charging unit for home. Still haven’t received. I don’t know if I want to give it up or get a new one.
Recommended
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PA
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Patricia A.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/15/2025
Verified Review

Good but not perfect

I had high hopes for my Ioniq 5. For the most part, it’s been okay, but there have been numerous recalls requiring me to bring my car in for service. I would not recommend this car if you live in a rural community without a dealership nearby.
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SP
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Sean P.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

I love it

We got our IONIQ 5 Limited with a Lemon title for less than half what a new one would have cost, well worth that price, given that the issue it was returned for had been addressed by that point. I love it, it has all the features on my must have list and a fair number from my nice to have list as well...
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RH
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Richard H.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

a really fun car to drive

I am proud to drive an EV due to environmental concerns, and this is a " from the ground up" new design that has incorporated many safety and performance engineering aspects. The over 300 mile range with a full charge is impressive, and the acceleration when needed is great. It is very roomy inside since all the old vehicle drive train is not needed in an EV.
Recommended
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BC
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Bill C.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Hyundai Iconic 2023

Great design, dealership has outstanding customer service, delighted with the offer of a adapter
Recommended
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SJ
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Stuart J.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Great Vehicle

The IONIQ 5 is a great car. Fun to drive, great for the environment, and nice for the wallet. Very happy with the vehicle (as I was contemplating a Tesla - POS)
Recommended
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JW
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Jingping W.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/14/2025
Verified Review

Good quality. Concerned with 12V Battery

The 12V battery keeps making strange sounds. Given it’s draining history, I am concerned with its longevity
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DM
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David M.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
Verified Review

Fun to drive, looks great

This car looks great and is fun to drive
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JL
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Jimmy L.
2023 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/14/2025
Verified Review

Has some good qualities but could use improvement.

Pros: - good efficiency - accurate mlieage estimation unlike tesla - smooth, comfortable ride Cons: - infotainment system isn't great - app is terrible - both charging and GPS isn't as good as other EV's.
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Hyundai Motor America responded on 07/14/2025 02:47 PM

Jimmy, Thank you for sharing your feedback on your  Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
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