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SureCritic / Makes / Hyundai / IONIQ 5 / 2024

2024 Hyundai IONIQ 5

Average Score

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(2122 Reviews)
43%
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Reviews

Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5Overall Rating 4.3/5
4.3
(2122 Reviews)
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Reviews

GS
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Galen S.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2026
Verified Review

Good vehicle with some quirks

This is our first EV, so there has been a learning curve. Overall the experience has been positive. See the Cons for a list of things I would change. Some of the items I've listed have been addressed in later models.
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HV
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HOLLY V.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/24/2026
Verified Review

Hyundai doesn't care about their customers!

So disappointing to lease this fun, reliable, quiet, and quick EV, only to have Hyundai refuse to take responsibility and help remedy a safety flaw in the Michelin tires. Also, I hope the engineer who decided not to include a rear wiper got fired. Once the lease is up, I'll be going straight to their competitors, eager to buy something!
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Hyundai Motor America responded on 08/25/2026 07:32 AM

Hey HOLLY, thank you for sharing your feedback regarding your vehicle and experience thus far.  We apologize for any inconvenience regarding tires. The tires do have a manufacturer warranty of their own; we recommend reaching out to your tire manufacturer regarding tire warranty. If you have any questions or concerns about Hyundai vehicles, please contact our Connect Center at (800) 633-5151. One of our representatives will be happy to assist you further. Thank you ^cc. 
HC
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HANK C.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/24/2026
Verified Review

Great Car, With Some Caveats

Great car for driving, packaging, efficiency, and (although admittedly subjective) exterior design. OTOH, there is an over-reliance on: 1) digital controls which, with no physical "feel", can require taking one's eyes off the road to operate; 2) automatic driving/"safety" warnings which cannot be fully defeated, and which yield inconsistent results; and 3) multiple instances of levels-deep menu hunting to locate what would seem to be basic functions. Also, I swear that in certain instances there are multiple paths one can take to reach the same page(s). Oh, and... Hyundai *completely* flubbed the ICCU issue.
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MM
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Mini M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/24/2026
Verified Review

Hyundai Ioniq5 review by Michael

The car after full charge says that 275 to 280 mikes, but in actual use the charge depletes consistently after around Two Hundred miles. The
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Hyundai Motor America responded on 08/25/2026 10:43 AM

Hello Mini,

Thank you for sharing your feedback on your 2024 Ioniq 5. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc
JR
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John R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2026
Verified Review

The IONIQ5 is the ideal EV for city driving!

The IONIQ 5 is quick, versatile, roomy and smartly designed. It has very impressive pickup, and its instrumentation is aesthetically pleasing and well-designed. The luggage area is spacious for a small car. The surprising number of miles ca. 330 at 90% charge is tops in its class. This car is an absolute joy to drive, smooth to handle and quiet with great responsiveness to abrupt traffic conditions in urban areas. In addition, the Hyundai service here in Charlottesville has been exemplary, although we've never had to ask for any serious service after about 10,000 miles.
Recommended
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JF
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Jennifer F.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2026
Verified Review

Great vehicle

Love this car so much. It needs a wiper on the rear window though.
Recommended
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JT
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James T.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/21/2026
Verified Review

Great car, wish it had more capability for fun.

Car is solid. works well. functions great. Took an extra point off fun to drive. Wish it had more capability for fun without needing to leap all the way to the N model. I understand most drivers have a need for conservative power-delivery, but there should still be an option within sport mode for ultra sport or N mode where full power can be delivered, even with steering input. Rear dampers are obnoxiously weak for such a heavy car, and the rear bumps around like an old pickup truck on rough pavement. Inability to turn on heated seats with remote-start option is a strange omission. Also DESPERATELY needs more bright color options. Also, taking points for exterior design and value. Body repairs are ridiculously expensive. A small fender-bender cost well over 15,000 to repair, nearly ALL in the cost of repair parts. I understand this is most of the industry now, but something needs to be done. Cars are complicated and have rigorous crash & pedestrian standards... but an accident under 10mph shouldn't cause that expensive of a repair.
Recommended
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SB
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Steve B.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/20/2026
Verified Review

It was alright

Braking and suspension tuning had some ways to go. It felt like it was short on suspension stroke which causes the brakes to cycle ABS even at slow speeds if you hit a pothole while braking.
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Hyundai Motor America responded on 08/20/2026 02:12 PM

Hello Steve,

Thank you for sharing your feedback about your 2024 Ioniq 5. We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you need any further assistance, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further. ^cc
VJ
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Vincent J.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2026
Verified Review

Perfect except the 12V battery dies every 2 years

Pretty much what the title says. Car is great but one day it bricked itself because of dead 12V battery.
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SF
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Suzanne F.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/20/2026
Verified Review

Great car with potentially fatal flaw

In terms of comfort, ease of driving, range, etc. this 2025 Ioniq 5 is a great car. But the ongoing reliability issues tied to the ICCU (integrated charging control unit), including power loss while driving, make this a no go for us. These are potentially life threatening problems in ~2-10% of cars. In our case, we were just lucky the car bricked in the driveway and not on the interstate after about 1 year of limited use. While Hyundai replaced the ICCU in the car and gave us a loaner (as it should), it still took 6 weeks for the repair. We'll return when lease is up.
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RM
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Rene M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2026
Verified Review

Never going back to petrol

If it weren't for electrical issues and the rattling from the rear hatch, this would be my best car ownership experience so far.
Recommended
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RW
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Richard W.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2026
Verified Review

IONIQ 5

One of the best EVs available
Recommended
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MG
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Matthew G.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2026
Verified Review

Best EV in our budget arrange available in the US right now

It's comfortable, fun to and relaxing to drive, big enough to take several people and gear on a long trip, but small enough to navigate in the city. On family trips, it charges in 15 minutes. You drive up to your charging stop, plug in, go get a snack and the restroom and you're ready to go when you return to your car. I have some suggestions to improve it, but they are minor. The adaptive cruise control and lane keep are nice to have, but a bit jerky. I've test driven a 2026 and it's much smoother. The lack of a rear windshield wiper is puzzling. Why the decision to leave it out? Too many controls are hidden in the menus of the infotainment system instead of available as physical buttons or dials. The balance between the two could be much improved. Operating the infotainment requires too many extra button pushes to confirm things, which is annoying. The parking collision warnings are a bit too aggressive. The turning radius is large making it more difficult to park and maneuver than seems necessary. But the big picture is that it's an affordable (for us) family car that is well-engineered, energy efficient, and works for everyday commuting and errands as well as long trips. Now that EV tax credits are gone, I appreciate that Hyundai is continuing to offer large EV discounts on their new Ioniqs. That is keeping it affordable.
Recommended
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SD
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Stephen D.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2026
Verified Review

Wonderful EV! Getting my second one next month.

Great vehicle!
Recommended
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EM
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Eden M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/19/2026
Verified Review

Solid vehicle, good EV

This is a great car overall. Needs little maintenance and drives well in all weather conditions. The few things I would change o this care are minor cosmetic things and I hope one day they get to greater range.
Recommended
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BP
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Bruce P.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/18/2026
Verified Review

Fun ride

Great car. Lousy , lying dealer
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WW
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William W.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/18/2026
Verified Review

Severe battery issues

At 35000 miles the battery pack failed and needed replacement. The replacement took 9 months. After 6 more weeks the battery failed again. This time I was travelling and the dealers and customer service people did not know how to arrange a car for me to return home. They finally figured it out after I started a warranty claim with the BBB.
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Hyundai Motor America responded on 08/19/2026 07:59 AM

Hello William,

Thank you for reaching out to us. We were able to verify that your case is currently under review by our corporate investigation team. We have forwarded the information to your case manager. We would like to encourage you to continue working with your case manager regarding your inquiry into this incident. Thank you. ^cc
AR
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Aaron R.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2026
Verified Review

Great car!

I've really enjoyed my Ioniq 5. It's fast, roomy, and having a full battery every morning beats weekly trips to the gas station.
Recommended
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KM
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Krystal M.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2026
Verified Review

I love my Ionic

Is a fun car to drive & so far has been very reliable.
Recommended
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RG
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Robert G.
2024 Hyundai IONIQ 5
verified customerVerified Owner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2026
Verified Review

An Outstanding EV SUV

excellent vehice
Recommended
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