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SureCritic / Makes / Hyundai / Tucson Hybrid / 2023

2023 Hyundai Tucson Hybrid

Average Score

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1004 Reviews)
44%
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Reviews

Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(1004 Reviews)
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Reviews

NT
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Nathan T.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/21/2025
Verified Review

I totaled mine.

I hydro planed with new tires on the vehicle, the vehicle tried to auto correct itself and made me over steer and 360 into a concrete wall while it was raining on 695-W in MD. I will never buy another Hyundai again. (Kept me safe (good air bags) but the car crushed up like a beer can.
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Hyundai Motor America responded on 07/21/2025 02:04 PM

Hello Nathan, 

Thank you for sharing your feedback on the 2023 Tucson Hybrid. We are deeply saddened to hear what happened. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. We have forwarded your information to the appropriate department. ^cc 
RD
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Rolf D.
2023 Hyundai Tucson Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/30/2025

It is lemon.

Had the car in 4 times to fix the the problem of gasoline going into the motor oil. The problem was not corrected. My oil dipstick reads 1+ inch(es) over the full line. The dealership told me that Hyundai Motor Company said this is normal blow by for hybrids. I do not believe that, because my other hybrid does not do that.
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Hyundai Motor America responded on 07/30/2025 10:56 AM

Hello Rolf,

We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance. Nothing is more important than the safety of Hyundai customers. If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151.

Thank you
JB
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Jean B.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/07/2025
Verified Review

Hyundai can't fix my car however attempting to get me to pay for it!!!

SMDH!!!!!!
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Hyundai Motor America responded on 08/07/2025 10:45 AM

Hello Jean,

Thank you for sharing your concerns with us. This information has been forwarded to your case manager for further handling. ^cc  
RG
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Renee G.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/28/2025
Verified Review

This car sucks, run don’t walk away!

We were sold this vehicle because we said we wanted a great air conditioner. When it never worked, the top service manager said we should have known not to buy an EV hybrid if we wanted to air conditioner to work. The car was a lemon and the service was the worst we’ve ever experienced.
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Hyundai Motor America responded on 08/28/2025 12:11 PM

Hello Renee,

Thank you for sharing your feedback on your 2023 Tucson Hybrid. We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumers' preferences. ^cc 
JE
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James E.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/10/2025
Verified Review

Looks good but technology problems

Car won’t start after turning it on and off computer problem. Hyundai service could find the problem. So, I will eventually be stranded somewhere and likely past warranty.
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Hyundai Motor America responded on 09/11/2025 06:20 AM

Hey James, thank you for sharing your feedback regarding your vehicle and experience thus far.  We continuously monitor the feedback of our owners as we develop new models and trims to best match our consumer preferences. If you have any questions or concerns about Hyundai vehicles, please contact our customer Connect Center at (800) 633-5151. Thank you ^cc. 
RF
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Richard F.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/17/2025
Verified Review

Stops without warning

Vehicle loses power while driving. Has happened twice in past month after dealer service for two weeks
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Hyundai Motor America responded on 09/17/2025 11:09 AM

Hello Richard, We encourage you to continue working with your authorized Hyundai dealership for assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
TC
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The C.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/21/2025
Verified Review

Stay Away from Hyundai

My experience with Hyundai in general has been awful.
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Hyundai Motor America responded on 10/21/2025 06:47 AM

Hello The, we are really sorry to hear about your experience with your 2023 Hyundai Tucson Hybrid. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. ^cc
ES
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Elizabeth S.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2025
Verified Review

Black exterior trim issues

Tell incredibly disappointed that my car’s black exterior trim melts in the sun, and I can’t even park my car with in my driveway without it melting from the sun
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Hyundai Motor America responded on 10/14/2025 11:02 AM

Hello Elizabeth, We encourage you to visit your local authorized Hyundai dealership for further inspection and assistance.  If you have any questions or concerns about Hyundai vehicles, please contact our customer connect center at (800) 633-5151. Thank you ^cc. 
SC
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Sheldon C.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/17/2025
Verified Review

Electrical problem

Couldn't fix or fine out my the dashboard and turn signal would stop working. I filt it was unsafe to drive with the dashboard bilking on and off. To resolve the issue I had to use the kansas lemon law .
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Hyundai Motor America responded on 10/17/2025 01:09 PM

Hello Sheldon,

We are sorry to hear about your experience with your 2023 Tucson Hybrid. Your feedback will help us in identifying the areas where we can improve overall driving experience and durability of our vehicles. Thank you for your feedback. ^cc 
KD
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Kristan D.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/12/2025
Verified Review

Service dept at Cardinaleway Glendora stinks used to be good

Your new service rep at Glendora, ca store is rude, obnoxious, condescending, and dismissive. Sorry no matter how I feel about the car the new service dept manager makes me never won’t to buy another Hyundai.
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Hyundai Motor America responded on 12/12/2025 01:53 PM

Hello Kristen, We are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to the highest standards. If you’d like to discuss more details with us, please call us at 800-633-5151. Thank you. ^cc
KO
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Kevin O.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/03/2025
Verified Review

Manufacturing Defect

My vehicle went bad after two years of use. I bought it cpo when it had a little less than 5000 miles. Though I appreciate the warranty, in this year my car has hardly been used due to multiple repairs. Among those repairs, the entire transmission and battery has been replaced. I don't know what to do. I am stuck with a car that I will have to constantly repair until the warranty is up and then I simply have to throw it away as it is defective. I doubt I will ever by from Hyundai again. I don't think I can recommend the brand as I once had. To be fair, I Was pleased with the vehicle's interior, comfort and handling, until this event has happened in my life. This debt that I am dealing with as a result comes at a terrible time.
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Hyundai Motor America responded on 12/03/2025 04:27 PM

Thank you for sharing your feedback on your 2023 Hyundai Tucson Hybrid. Your assigned Specialist will be in touch with you to discuss your concerns further. ^cc
SC
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Susan C.
2023 Hyundai Tucson Hybrid
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/08/2025

In my opinion, Hyundai is the worst!

Hyundai Hybrids are not worth even half the dollars they cost. Made poorly and Hyundai doesn’t stand behind their vehicles
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Hyundai Motor America responded on 12/08/2025 10:55 AM

Hello Susan,

Thank you for sharing your feedback about your 2023 Tucson Hybrid.
We truly value hearing from our guests and continuously monitor feedback to enhance our products and services.
If you’d like to share more details directly, we encourage you to contact our Customer Care team at 800-633-5151. One of our representatives will be happy to assist you further.
RA
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Ronald A.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/17/2026
Verified Review

PIECE OF CRAP!

LOOK AT THE REPAIR HISTORY.
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Hyundai Motor America responded on 01/19/2026 01:46 PM

Hello Ronald,

We’re truly sorry to hear about the concerns you’re experiencing with your vehicle. Please contact our Customer Care team at 800-633-5151, where one of our representatives will be happy to assist you further. ^cc
AM
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Alan M.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/27/2026
Verified Review

Tell Hyundai Service and Dealer Service to get the same information

I can't tell you how many times I get an email from Hyundai telling me I have a service missed and the dealer telling me it is not true. Problem for the owner is if it is true that a service was missed then the warranty is voided.
Recommended
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Hyundai Motor America responded on 01/27/2026 11:33 AM

Hello Alan, we are sorry to hear about your experience with one of our dealerships. Each dealership runs its own operations, but we hold them to the highest standards. If you’d like to discuss more details with us, please call us at 800-633-5151, where one of our representatives will be happy to assist you further. ^cc
CR
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Cassie R.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/26/2023
Verified Review

Hybrid not worth it

I love the look of the car and it is very comfortable. Unfortunately, the gas mileage is not good and way less than what is advertised. I have a hybrid, which advertises 38mpg and I am currently getting around 23 mpg- which is poor even for a regular, non-hybrid vehicle. I am very displeased in that regard.
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Dakota H. responded on 01/26/2023 02:10 PM

We're very sorry to learn of your experience, Cassie. Please feel free to contact our customer care team at (800) 633-5151, and they would be happy to address any concerns you may have. Thank you. ^cc
JL
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JONAS L.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/11/2023
Verified Review

Great Car, for the first month

I had my vehicle for short of a month before being involved in a serious accident. My airbag did not deploy on a head-on collision. The car was fun and all, but after the accident, I’m not impressed since it couldn’t do the most basic safety protocol.
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Dakota H. responded on 02/13/2023 09:55 AM

We're very sorry to learn of your experience, Jonas. Please know that we have created a case and assigned it to one of our corporate representatives. They will be reaching out to you to discuss your situation further. Please allow 1-3 business days for them to thoroughly review your vehicle information. Thank you. ^cc
DM
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Duane M.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
02/13/2023
Verified Review

Mpg is awful

If you think a hybrid means good gas mileage, don’t buy a Hyundai. The sticker says 38mpg. I’m at 7400 miles and getting around 26. I drive smoothly in eco mode, no hard acceleration or braking. Maybe try Toyota for better mpg.
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PH
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Paula H.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/18/2023
Verified Review

Great looking vehicle but MPG not as advertised

Great looking vehicle but i purchased the vehicle based on the sticker's listed mpg of 36 -38. My average mpg is 28 - 29. Very disappointing. And why would ANY car dealership sell a vehicle without floor mats. My last vehicle was a Hyundai Santa Fe and was an outstanding product.
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JP
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James P.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/16/2023
Verified Review

Not satisfied with MPG of hybrid.

Poor MPG for Hybrid. EPA estimate is 36/37 but only get a little over 31 even while driving extremely conservatively. I've driven it for 2k miles already and I hope the MPG improves. The EV motor does not turn on in an efficient manner. The calibration seems to be off.
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Hyundai Motor America responded on 05/17/2023 11:08 AM

Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for inspection and further assistance with your concerns. ^cc
EI
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ELFINESH I.
2023 Hyundai Tucson Hybrid
verified customerVerified Owner
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/04/2023
Verified Review

Poor quality loud car

The car is super loud, keyless entry is poor signaling even when the key is on hand it doesn't sense most of the time. Rear Doors doesn't close properly no alarm system doesn't work. The vibration under my left foot while driving is super annoying.
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Hyundai Motor America responded on 07/05/2023 11:11 AM

Thank you for sharing your concerns with us. We encourage you to visit your local authorized Hyundai dealership for inspection and further assistance to address your concerns. ^cc
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