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ANTHONY J DEVINCENT

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(135 reviews)
56

Reviews of ANTHONY J DEVINCENT

TC
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Tammie C.
Auburndale, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Tammie
The pe there are awesome.
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customer Verified Customer
Category: Service
Fast service without an appointment for oil change.
didn't take long for oil change
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2013 Hyundai Santa Fe Sport
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2021
verified customer Verified Customer
Category: Service
Fast service without an appointment for oil change.
didn't take long for oil change
Recommended
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/11/2021
Service Type: Maintenance
Category: Service
time for service
Was less than An Hour
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 06/11/2021 11:49 AM

Thank you for speaking with us and if you need anything else please do not hestiate we are here to help 

Employees worked with
AD
ANTHONY J DEVINCENT
DB
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Deno B.
Lakeland, FL
2016 Hyundai Tucson
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
06/11/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
When serving your vehicle be prepared to wait , or drop off vehicle and pick up later
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 06/11/2021 12:09 PM

Thank you for taking the time to complete the survey. We greatly value your feedback and use this as a tool to learn and grow. I would like to apologize for any short comings and would like to speak with you and resolve any concerns and offer assistance. Our team will be reaching out to speak you soon. Thank you again and have a great day. 

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
PJ
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Patty J.
Auburndale, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service.
I only had one complaint. It's small but important to me. I had 56000 and some odd miles when I got the oil changed and the sticker on my window told me I need to have the oil changed at 64000 and some odd miles. I don't have the receipt in the house. That was close to 8,000 miles. Have they upped the recommendation for oil changes? Like I said not a big deal. But!!!!!
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
ML
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Marie L.
Mulberry, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Courteous
The Hyundai dealership is immaculate, the service is excellent, and the employees are helpful and courteous.
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
ES
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Eric S.
Lakeland, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome service
Awesome service.

Service manager yessica and her service team lead did an epic job.on fixing my car and treated me like family highly recommend.....would go again in a heartbeat..
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
ES
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Eric S.
Lakeland, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent service
Like always they go above and beyond yessica and master mechanic andy the dream team....thanks for eveything
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
MP
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Mary P.
Bartow, FL
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Superior service to the customer
Best service in Polk County
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
LR
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Laurie R.
Lakeland, FL
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Hyundai service
The waiting lounge is immaculate and offers coffee and donuts. The service staff are friendly and take time to explain everything.
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
CM
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Cornesia M.
Lakeland, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Always great service
Recommended
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Big improvement when Jessica became the service manager.
I have been going to the Lakeland Auto for years. Should I have a problem I am sure I could get it resolved.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:59 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2015 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Qualitiy personal
Experience was great.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:58 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Kissimmee, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Best overall
Best service. It’s a drive for me, but they are very user friendly.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:02 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
SS
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Shelley Anne S.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very good service
The dealership is very friendly and polite plus they have snacks and wifi while you wait, and very clean waiting area.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:02 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
ML
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Marie L.
Mulberry, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
We always get very good service and the staff are very friendly and helpful.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:00 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai.  If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
JR
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John R.
Lakeland, FL
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/23/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Overall great service.
As always, great service.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:57 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
Over all I was satisfied with people, and service. I was a little disappointed it took 2 hours for my certified check.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:57 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
Verified Customer
Lakeland, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service
always friendly and keeps me undated on my car!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:56 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
SC
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Steven C.
Davenport, FL
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thumbs up
?
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 03/12/2021 05:54 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
AD
ANTHONY J DEVINCENT
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