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SureCritic / Hyundai Dealer / Hyundai of Wesley Chapel / ARTHUR J WILSON
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ARTHUR J WILSON

Hyundai of Wesley Chapel
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(143 reviews)
86

Reviews of ARTHUR J WILSON

Verified Customer
Zephyrhills, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Job very well done
Nice friendly professional staff
PAIGE P. from Hyundai of Wesley Chapel responded on 02/15/2022 08:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
SM
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Suzanne M.
Dade City, FL
2022 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
I always try to get appointments for service, but it’s not always possible. Whether I have an appointment or not, I’m always treated professionally. The service staff is always friendly and helpful.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/10/2022 06:16 AM

Thank you so much for the 5 Star Review Suzanne! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Zephyrhills, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Service with a smile
Courteous knowledgeable staff
PAIGE P. from Hyundai of Wesley Chapel responded on 02/08/2022 08:07 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
AR
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April R.
Land O Lakes, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Very pleased with the service department. Great customer service and didn’t wait long for the vehicle to be serviced.
PAIGE P. from Hyundai of Wesley Chapel responded on 02/08/2022 07:59 AM

Thank you so much for the 5 Star Review April! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
RP
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Raymond P.
Fl, FL
2020 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2022
verified customerVerified Customer
10
Category: Service
Quality Friendly Service
The quality of service provided to me during my scheduled appointment was outstanding. I walked in and was greeted by my service rep who checked me in and gave me an approximate time when the maintenance work would be done. I was able to leave the property to run some errand. Within an hour I got a call saying that my vehicle was done. When I returned, I was given a detailed explanation of the work that was done and potential issues in the future. My overall experience, including the level of customer service was outstanding. I would recommend this dealership to family and friends.. I'm a happy customer!
Employees worked with
AW
ARTHUR J WILSON
JL
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Josue L.
Zephyrhills, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
had a very good one
been there for a couple off times for service never had to wait to long for the service and for them to return the vehicle back to me staff is friendly have nothing negative to say at this point
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 11:46 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
SS
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Sandra S.
Land O Lakes, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service was completed in timely matter
Very nice explanation of everything that needed to be serviced and done timely matter
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 11:45 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
PG
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Paul G.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Great service!
JOHN W C. from Hyundai of Wesley Chapel responded on 01/31/2022 11:44 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
AD
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Angela D.
Zephyrhills, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional Service
AJ, my service advisor was able to get me in for an oil change plus 2 other things that were recommended. He got me a Lyft to and from an appointment promptly while my car was being serviced and is always a great communicator. I will continue to drive to Wesley Chapel Hyundai and go on a day AJ works to continue getting the best service!
JOHN W C. from Hyundai of Wesley Chapel responded on 01/29/2022 01:25 PM

Thank you so much for the 5 Star Review David! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

 

Employees worked with
AW
ARTHUR J WILSON
DD
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Dave D.
Zephyrhills, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great space
This place is organized, clean and the staff provide exceptional service.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/28/2022 12:26 PM

Thank you so much for the 5 Star Review Dave! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Tampa, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
No comment
No comment
PAIGE P. from Hyundai of Wesley Chapel responded on 01/26/2022 07:40 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Lutz, FL
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
great work
fantastic service and reasonable cost
PAIGE P. from Hyundai of Wesley Chapel responded on 01/26/2022 08:08 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
West Plains, MO
2013 Hyundai Elantra Gt
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2022
verified customerVerified Customer
10
Category: Service
Mileage reimbursement
Technician was professional, knowledgeable and personable.
Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Zephyrhills, FL
2022 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Positive Experience
My last three vehicles have been purchased at Hyundai of Wesley Chapel and the experience is always a positive one. All of the personnel I've dealt with have been friendly, professional and very attuned to customer needs, including the service department. Professional, knowledgeable and friendly.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:17 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Deltona, FL
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Provide great service
It was an awesome experience they took care of me, took care of my car and got back to me wuick
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
CR
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Christopher R.
Land O Lakes, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
service visit
making me title my review is kind of stupid. Visit was great. Service advisor was great
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
MM
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Maria M.
Tampa, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great customer service
I received great customer service and attentiveness. I really appreciated it
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:18 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
GP
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Gary P.
San Antonio, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Took vehicle for maintenance that was due.
Service dept. is very professional and well run.
JOHN W C. from Hyundai of Wesley Chapel responded on 01/25/2022 10:19 AM

Thank you for taking the time to fill out the 5 star survey! We look forward to helping you in the future! Sincerly, John Cate Service Manager Hyundai of Wesley Chapel.

 

Employees worked with
AW
ARTHUR J WILSON
Verified Customer
Land O Lakes, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2022
Service Type: Repair
verified customerVerified Customer
7
Category: Service
Thank you for fixing my paint
Thanks
PAIGE P. from Hyundai of Wesley Chapel responded on 01/22/2022 11:25 AM

Thank you so much for the 5 Star Review! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
RW
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Russ W.
Fl, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
In these crazy busy times, they still care
Everyone is short staffed right now and that often leads to short tempers of staff not caring…that’s not the case at Hyundai of Wesley Chapel. They honestly want to hear what’s going on with your vehicle and make sure you are getting the satisfaction you need.
PAIGE P. from Hyundai of Wesley Chapel responded on 01/21/2022 05:29 AM

Thank you so much for the 5 Star Review Russ! We appreciate you taking the time to complete the survey and we look forward to helping you in the future. Sincerely, Your Hyundai Service Team.

Employees worked with
AW
ARTHUR J WILSON
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