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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

BM
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Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service advisor,Ben!
Buying my car was easy and my Service Rep Ben Girrard is the best Service Rep I have ever had!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/13/2021 09:07 AM

Thank you for the wonderful review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The personnel are friendly and work well with clients.
So far never any problems with the personnel.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 03/10/2021 01:34 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KS
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Kimberly S.
Scottsdale, AZ
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Ben Girard...the best there is!!
Ben is efficient, honest, thorough, friendly. What else can I say?!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/27/2021 11:23 AM

Thank you Kimberly for the wonderful review and recommendation for Ben Girard your advisor.

We are very happy to be your dealer these many years now and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
PC
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Patrick C.
Phoenix, AZ
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The professional, courteous personnel, the attention to detail
I am delightfully surprised at having discovered Earnhardt Hyundai Scottsdale. It is a pleasure to do business with Earnhardt always.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/26/2021 08:38 AM

Thank you Patrick for the wonderful review and recommendation for Ben Girard your advisor.

We are sorry to heat there is still a rattling noise at certain RPMS, but we'll make sure to reach out and coordinate a follow up visit for you.

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Very Accomadating
All the service department employees always seem very kind.

There could be some improvement with whom ever answers the phones
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/16/2021 02:05 PM

Thank you for the positive review (despite our phone challenges).

We are happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RH
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Ron H.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Earnhardt Hyundai service department
They take exceptional care of there customers.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/16/2021 07:43 AM

Thank you Ron for the wonderful.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DJ
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Delbert J.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
"GENESIS" THE BEST I'VE EVER OWNED!
THE SERVICE HAS ALWAYS BEEN OUTSTANDING!
THAT'S WHY I HAVEN'T SOLD THE CAR AS A 2015
GENESIS, AS IT'S THE BEST CAR I'VE EVER OWNED!
I'VE OWNED THE ALL!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/10/2021 03:30 PM

Thank you Delbert for the fantastic review and recommendation.

It has been our absolute pleasure to be your Genesis dealer and we look forward to being here for you for all the years and miles to come.

Happy Motoring.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JD
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Jacqueline D.
Phoenix, AZ
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Monthly maintenance
Very accommodating professional and pleasant . Witnessed someone sanitizing and cleaning The chairs . It was very easy to stay socially distance in this crazy times were living in. Overall experience Felt very comfortable . thank you :)
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/10/2021 03:35 PM

Thank you Jacqueline for the wonderful review and recommendation.

There have been many challenges for all of us this past year or so.  We really all are in this together, we're glad you felt comfortable with our efforts to keep our customers and employees safe as we navigate our way forward.  Although we do not know what or when 'normal' will return, we'll be here for you and if there is anything we can do to make your visits more comfortable at any time, please let us know.

We are happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Sun City, AZ
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance
Consistent maintenance
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/10/2021 03:10 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BM
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Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
Always exceptional service with Ben Girrard
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/16/2021 09:55 AM

Ben is amazing and we are happy you enjoy working with him.

Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CP
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Constance P.
Scottsdale, AZ
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
A New Tucson for Christmas!
Took my Elantra in for warranty work and after 10 years of having my baby treated like a baby at Earnhardt North Scottsdale decided it was time to treat myself to a new Tucson. Expect another 10 year wonderful relationship with the gang.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/22/2020 02:55 PM

Thank you Constance for the wonderful review for Ben, Kyle and the rest of our team.  We appreciate your loyalty over the years.

Congrautlations on the new Tucson!

We promise to find a good home for the Elantra you loved so well for so long.

We are so happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
ML
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Mark L.
Phoenix, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always exceptional!
Since 2013, I have purchased two cars here already and will be getting the next one here as well. During those 7+ years, every single person I have dealt with has always exceeded my expectations and gone beyond to take care of my needs. I was in the luxury jewelry business for my entire life and no one know top quality customer service as well as I do.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:33 PM

Wow Mark what a wonderful review and recommendation - thank you so much.

It means a lot to all of us and it has been our pleasure to be your dealership.  We look forward to being here for you for all the years, miles and Hyundais to come.

Thank you for your loyalty.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best service Team I've ever had!
Everyone is always polite and courteous. They are always ready to help.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:26 PM

Awesome!

Thank you for the great review.

We are happy to be your dealer (mystery person) and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JD
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Joy D.
Cave Creek, AZ
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Proximity to where I live.
Friendly, knowledgeable staff. Cleanliness and comfortable waiting area.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:16 PM

Thank you Joy for the great review.

We are happy to be your dealer (and close) and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Fountain Hills, AZ
2019 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The dealer did fine
I have no complaint about the service. My problem is that I needed a new battery less than two years after buying the car.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2020 09:27 AM

Thank you for the positive review.

Batteries always seem to fail at the worst possible times.  Here in Phoenix most batteries last two years (or two summers) our heat is just really hard on them.  The good news is we test batteries whenever the car is in for service and we often can predict a battery that is on its way out, and we'll prepare you now, two years from now that battery will be suspect once again.

Thank you though for the positive feedback and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JM
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Jennifer M.
Phoenix, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Trustworthy Service and Reliable!
I keep returning due to friendliness, trust and reliability.

Ben had been my primary service advisor. He always gives me great advice and suggestions to get exceptional service with exceptional results!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/17/2020 09:17 AM

Thank you Jennifer for the wonderful review and recommendation for Ben Girard your advisor.

We are so happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
GP
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Gayle P.
Payson, AZ
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
I have worked with Earnhardt Hyundai since purchasing my car almost two years ago. Ben is consistently polite, timely and answers all of my questions. I loved ok forward to continuing to receive my service there even though I drive about 75 miles to get to Scottsdale from Payson
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2020 02:56 PM

Thank you Gayle, what a wonderful review and ringing endorsement for Ben Girard your advisor.

It means a lot to us that you come so far to let us service your Kona and it has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
FP
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Frances P.
Paradise Valley, AZ
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Ben Girard
As always Ben makes having to bring my Genesis in for service a pleasure. He is without a doubt the best service advisor I’ve had at any dealership and I’ve had several high end vehicles. Always accommodating and delivers on his promises. My husband actually dropped off my car this last time and commented on Ben as to what a great experience it was. He’s seriously contemplating waiting for the new Genesis SUV to be available and leave Cadillac because the experience was so good.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2020 01:35 PM

Thank you Frances for the wonderful review for Ben Girard your advisor.

We are thankful to have him on our team and we are happy he made your visit (and your husband's as well) so good.  Thank you for choosing us and we look forward to being here for you for all the years and miles (and GV80s?) ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DS
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David S.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Your service advisor
Ben Gerard knowledgeable and excellent as always.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2020 01:30 PM

Thank you for the excellent review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you agian next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Impressive knowledgeable considerate Service
I had my first oil change & tire rotation service and when I arrived was greeted immediately by a gentleman who informed me that Ben was finishing up with a customer and would be right with me and offered me a water. Ben ran through the information with me and asked if I would like a car wash then estimated total time to be about an hour. I went for a walk while I waited and got a call 45minutes later that I was all set. They have great attention to detail and it’s evident that they hold themselves to a high standard.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/23/2020 01:28 PM

What a wonderful review - thank you very much.

Congratulations on your Kona and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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