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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

BL
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Barbara L.
Phoenix, AZ
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service Department
Great Service Department! Excellent service, courteous, friendly & helpful. Easy to make appointments
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/16/2020 09:17 AM

Thank you Barbara for the great review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KM
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Katie M.
Scottsdale, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
I've never experienced anything other than 5 star service from this service dept
This service dept is one of the reasons I've continue to purchase new Hyundai vehicle (I'm currently on my 4th in 14 years).
They are quick, easy to deal with and they don't pressure you to complete other recommended work. Every person I've worked with in the service department is phenomenal.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:08 PM

Thank you Katie for the fantastic review and for all your loyalty over the years.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MF
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Maria F.
Scottsdale, AZ
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service with ease.
That’s the way I feel when I bring my car in for service over the last 2.5 years that I have owned my Santa Fe. My Service Manager, Ben is always helpful and informative. I’ve never had a problem or have needed to go back again to readdress an issue. It’s an easy process working with this dealer. My husband has a Genesis and feels the same way.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:07 PM

Thank you Maria for the wonderful review and recommendation for Ben Girard your advisor.

It has been our pleasure to be your dealer and we look forward to being here for you and your husband for both your cars for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CD
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Carol D.
Cave Creek, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
CONTINUED EXCELLENCE
Earnhardt Hyundai continues to provide excellent service and overall good customer satisfaction. These people are trustworthy and knowledgeable. A special thanks goes out to my service advisor, Ben Girard. He always returns call in a timely manner and addresses any concerns I have with my vehicle. This is an OUTSTANDING dealship.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/13/2020 04:06 PM

Wow~

Thank you Carol for the amazing review and recommendation.

It has been our absolute pleasure to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RH
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Ron H.
Scottsdale, AZ
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Earnhardt Hyundai service
Ben is the best and always makes sure my needs are met promptly and professionally.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/01/2020 09:29 AM

Thank you Ron for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BM
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Barbara M.
Surprise, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service
As always my experience there is fantastic and Ben Girard is extremely efficient . Always greeted with a smile!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/20/2020 08:36 AM

Thank you Barbara for the wonderful review and recommendation for Ben Girard your advisor.

We are happy to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
WG
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William G.
Scottsdale, AZ
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The BEST
I wish they would screw up so I could write a bad review as I get bored and run out of ideas for a great review.
All I can again say l buy my cars here because of Ben my service rep and Michael the service manager.
I brought my wife's car in for service in the AM and looked for the coffee and muffins they always have. There was none
because of the virus. Ben saw my sadness and went and bought some bagels and cream cheese for me. What other Dealership would do that.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/19/2020 12:49 PM

As always, thank you William for the great review.

What you may not know is that Ben not only got bagels for you, but for the rest of the team as well - he is a one-in-a-million isn't he?

We have been so happy to be you and your family's Hyundai dealer for so long now and we look forward to being here for you for all the years, miles, and Hyundais still to come.

Thank you for choosing us.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ben Girard and the service department
Ben Girard and the service department are simply the best I have ever encountered at a dealership.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 09:18 AM

Thank you for the awesome review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DD
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Darlene D.
Phoenix, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/17/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Recent Service Appt.
As always the staff is friendly and very helpful.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 09:18 AM

Thank you for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CV
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Camelia V.
Phoenix, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
They always seem eager to fulfill their clients’ requests
Every time they have a way to make me feel comfortable to ask questions even when I’m not sure what I am asking because I know so little about cars. The only thing I know is to drive the car. They are just figuring out for me.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 09:22 AM

Thank you Camelia for the wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
ML
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Mike L.
Scottsdale, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
why I keep coming back
This dealership in the service department is superb. The head of the service department is Mike Southern. He is always available to discuss any issues that I may have. My service advisor is Ben Girard. Ben is a common sense guy who is very knowledgable about the cars he deals with. The major factor I believe that makes this service department so good is that I know they will not recommend a repair they do not feel is needed for safety or is not prudent to prevent breakdowns or other issues developing.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 01:17 PM

Thank you Mike for the fantastic review and recommendation.

It has been our absolute pleasure to be your dealership these many years now.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Phoenix, AZ
2013 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Review
Ben, my service advisor, is great
Very friendly, honest, helpful, trustworthy
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 01:08 PM

Thank you for the great review and recommendaiton for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Cave Creek, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
Ben always goes the extra mile for me. Much appreciated.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 01:07 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AD
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Alexandria D.
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Terrific in Tough Times!
The service staff at Earnhardt Hyundai- North Scottsdale again delivered above and beyond service and support during very unpredictable times! KUDOS to Ben Girard was great from start to finish, all while complying with CDC guidelines! Thanks to Michael S., as well as Jason C.for securing our service appointment,...per usual!
Titans in Tough Times!
Thanks,
Alexandria "Sandy"
Preston
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 01:03 PM

Thank you Sandy (and Preston of course).

It has been our complete pleasure to be your dealer these many years now.  Tough times don't last, tough people do, we'll all get through this together.  Thank you for all the praise and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DW
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Donna W.
Scottsdale, AZ
2017 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love Ben Girard
He is fantastic to work with, he work with you on times help you get in when you need to he’s a fantastic person and we love him.?
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/12/2020 08:34 AM

Thank you Donna, what a wonderful review and recommendation for Ben Girard your advisor.

We'd be lost without him.  We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SP
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Sheilah P.
Mesa, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
The service is excellent and my service advisor Ben Giraud is a pleasure to work with.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 09:25 AM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealer and we look foward to seeing you again next visit.

Michael Southern
Service Manager

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:02 AM

Thank you for the excellent review and recommendation for Ben your advisor.

We are happy to be your dealer and we look foward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JM
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Jennifer M.
Phoenix, AZ
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Impressed With My Awesome Service Experience!
I feel that my best interest at heart, is looked at and followed through, in a “No Bull”, Noble way! Thanks A Million!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/29/2020 08:29 AM

Thank you for the great review for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LB
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Lou Ann B.
Cave Creek, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Yay
Ben, the best
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/28/2020 04:24 PM

Yay~  Ben is the best!

Thank you Lou Ann, we are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MR
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Michelle R.
Cave Creek, AZ
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding service as usual
Came in with what turned out to be a battery problem. Ben Girard delivered excellent service and got this taken care of so my daughter could get back on the road.

I trust Ben completely with all of our cars (we are a 4 Hyundai family), and appreciate him always going above and beyond. That’s true of Earnhardt North Scottsdale in general!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/28/2020 04:24 PM

What an awesome review for Ben from a 4 Hyundai family - wow!

Thank you for your loyalty.  We are happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LC
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Lisa C.
Phoenix, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The best dealer experience you'll ever have!
I will continue to be a loyal Hyundai owner as long as Earnhardt Scottsdale is in business. I wouldn't even consider buying any other kind of car, simply because it would mean I'd have to go to a different dealership. They treat every customer like they truly appreciate your business, every time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 05/27/2020 11:55 AM

What a wonderful review, thank you Lisa.

We've been doing this together for a such a long time now and it truly is a pleasure each and every time.  Thank you for all your loyalty over the years.  Many miles, many Hyundais both behind and ahead of us and we look forward to being here for you every mile to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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