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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

Verified Customer
Scottsdale, AZ
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
My Air conditioning broke in freakin August
Ben
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2016 12:36 PM

Thank you for the 5-star review.

Of course anyone who could get your air conditioning back to working in August get extra consideration, but we're glad Ben took care of you and your Hybrid and we look forward to seeing you in cooler temps next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JT
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Jacki T.
Phoenix, AZ
2013 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Ben ROX!!!
Thanks Ben, for taking care of our 2013 Accent when we thought it was just a battery. Saved us money and time. Come to find out it was a flipper doodle thingy that startshe the car when in park....or something like that. Ben got it in, diagnosed it, and fixes in all in a day. Thanks again, Ben, for your awesome customer service. See you in 3-5k miles!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/23/2016 07:35 AM

Thank you Jacki!

We think Ben rox too!  We are glad we found and fixed that flipper doodle thingy (inhibitor switch if you're feeling technical) and got you back on the road.  Wonderful review, thank you for the post and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KP
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KATHRYN/JOHN P.
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Job
The team totally followed up to what they committed to. I needed work done but also had a deadline to make. Brian was even looking into a spare vehicle just in case the work didn't get completed on time. I was kept update the whole time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/17/2016 05:27 PM

Thank you both for the great review.

We will always work with you to help you meet the needs of both your car and your busy life.  Thank you for choosing us and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
ME
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Margy E.
Scottsdale, AZ
2012 HYUNDAI SONATA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
verified customerVerified Customer
Category: Service
Very good service department!
They told me about a recall that I was unaware of that could have been catastrophic but Hyundai went above and beyond by extending the warranty of my car. Exceptional and unexpected!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/16/2016 12:40 PM

Thank you Margy.

We are glad to be your Hyundai dealer, thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AL
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Alleson L.
Scottsdale, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience
Everything was very easy and great.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/15/2016 05:20 PM

Thank you Alleson.

We glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AW
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Alana W.
Scottsdale, AZ
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
The people and customer service
This dealership goes above and beyond every time. They are the best!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/14/2016 10:01 PM

Thank you Alana.

We are very glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TW
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Tania W.
Scottsdale, AZ
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service is excellent
Great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/14/2016 07:05 AM

Thank you Tania.

Great customers deserve great service.  Thank you for the review and recommendation and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
WB
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Walter B.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Rainy Day Service
despite very heavy rains, they got us in on time and out expeditiously
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/13/2016 10:14 AM

Thank you Walter.

Monsoons can wreak havoc with anyone's plans, we are glad they didn't interfere with your visit or our service.  We are happy to be your Genesis dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Mesa, AZ
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent customer service
Excellent customer service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/09/2016 03:34 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
ST
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Steven T.
Scottsdale, AZ
2010 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
A dealership you can trust
Finally a dealership you can trust. Went in expecting to pay for a new a/c condenser and discovered the car only needed routine maintenance. Service writer (Ben) was honest and very helpful.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/08/2016 04:08 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
EW
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Eldon W.
Phoenix, AZ
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Saw the problem and got it done.
Top customer service.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/08/2016 11:11 AM

Thank you Eldon for the great review.

We are very happy to be your Equus dealer and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MW
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Melvin W.
Fountain Hills, AZ
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Super service
Ben is a great advisor...
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/05/2016 09:04 PM

Thank you for the 5-star review for Ben.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DB
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Dora B.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
It's professional service and everything that can be done to SAVE the customer money.
I have recommend Hyundai to several friends. One did purchase the Hyundai Santa Fe and he is very please.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/04/2016 10:40 PM

Thank you, thank you, thank you Dora.

One of our absolute favorite customers ever.  From the XG350 to your new Elantra it has been our absolute pleasure being your dealership.  You are so much more than a customer, you are a friend and we look forward to seeing you for many many more years, miles, and Hyundais to come.

The Earnhardt Service Team.

Employees worked with
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BEN GIRARD
BD
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Bernard D.
Scottsdale, AZ
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Ben was able to squeeze my car between two other appointments to take care of a dead battery and then to perform the normal service at the same time to avoid me the inconvenience to come back again the week after.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/04/2016 05:04 PM

Thank you Bernard.

We are glad Ben was able to make your visit convenient and take car of your car.  Thank you for the 5-star review and we'll look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CC
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Crystal C.
Phoenix, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Customer Service/Care
I now know I can always count on this dealership to assist me with any problems I encounter whether it's as simple as a battery change or oil change. They are always there to try to fit you in their busy schedule! They understand your needs and concerns and they always try to be there for you. Thank you for your service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/04/2016 05:05 PM

Wonderful review, thank you Crystal.

We are very glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CG
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Carol G.
Scottsdale, AZ
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professionalism
Professional clean
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/03/2016 11:52 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MP
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MARK/PATRICIA P.
2014 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
Excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2016 07:44 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MS
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Malcolm S.
Phoenix, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Mary
Ben was very helpful and accommodating.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/02/2016 01:42 PM

Thank you Mary.

We are happy Ben could help and we look forward to being here for you whenever you need us.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CP
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Cheryl P.
Scottsdale, AZ
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Survey
Excellent Service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/30/2016 06:11 AM

Thank you Cheryl.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
EZ
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Elena Z.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Review
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 07/29/2016 04:59 PM

Thank you Elena for the 5-star review.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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