BEN GIRARD

Earnhardt Hyundai North Scottsdale

Overall Rating

4.9

(1203 reviews)

87

Reviews of BEN GIRARD

Verified Customer

2013 Hyundai Sonata

06/28/2016

Service Type: Maintenance

Verified Customer

Category: Service

Outstanding Customer Service

My routine maintenance was completed quickly and professionally. Due to the coupons sent to my email quarterly, I'm able to get my oil changed at a competitive rate but at a higher service quality than other vendors. Earnhardt Hyundai of North Scottsdale is a customer-friendly dealership that pays attention to detail.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2016 07:38 PM

Thank you, what a wonderful review.

We are glad you appreciate our service and our quarterly coupons to help with the services you need when you need it.

Thank you for choosing us and we look forward to serving you for many years and miles ahead.

Michael Southern
Service Manager

Employees worked with

WP

William P.

Fountain Hills, AZ

2013 Hyundai Santa Fe S

06/28/2016

Service Type: Maintenance

Verified Customer

Category: Service

Routine service

I was on a tight schedule and Hyundai did everything they could to complete the work on my vehicle so I could get to my unexpected appointment - great job!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/28/2016 01:41 PM

Thank you William, we're glad we could help.

We appreciate that you come to us all the way from Fountain Hills and we are glad to be your Hyundai dealer.

Michael Southern

Service Manager

Employees worked with

LG

Laura G.

Scottsdale, AZ

2008 Hyundai Santa Fe

06/27/2016

Service Type: Repair

Verified Customer

Category: Service

Always friendly

Ben is always helpful and friendly service man.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 09:40 PM

Thank you Laura.

We like working with Ben too. We appreciate the great review and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with

SF

Steven F.

Scottsdale, AZ

2009 Hyundai Genesis

06/27/2016

Service Type: Maintenance

Verified Customer

Category: Service

Great dealer experience

Everyone there is extremely service oriented.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 07:21 PM

Thank you Steven.

We are glad to be your Genesis dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

BS

Bryan S.

Scottsdale, AZ

2015 Hyundai Sonata

06/27/2016

Service Type: Maintenance

Verified Customer

Category: Service

service

Once again the service was great! Wouldn't go any where else.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 02:11 PM

Thank you Bryan.

We are really glad to be your Hyundai dealer. Thank you for the great praise and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

JM

James M.

Scottsdale, AZ

2013 Hyundai Tucson

06/27/2016

Service Type: Maintenance

Verified Customer

Category: Service

The Staff

Great

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/27/2016 11:47 AM

Thank you James.

We have great customers too which makes our jobs all the more enjoyable. Thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

DJ

David J.

Scottsdale, AZ

2014 Hyundai Equus

06/26/2016

Service Type: Repair

Verified Customer

Category: Service

Michael Smith is the best!!

I'm bfso not

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2016 10:19 PM

Thank you David.

We are glad to be your Equus dealer and we appreciate the praise for Michael Smith our concierge. We look forward to being at your service again.

Michael Southern
Service Manager

Employees worked with

MW

Melvin W.

Fountain Hills, AZ

2014 Hyundai Santa Fe S

06/26/2016

Service Type: Maintenance

Verified Customer

Category: Service

Ben was most expedious and pleasant.

Service was outstanding as usual.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2016 07:31 PM

Thank you Melvin.

We appreciate the review and recommendation and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

SP

Sharon P.

Scottsdale, AZ

2011 Hyundai Sonata

06/26/2016

Service Type: Repair

Verified Customer

Category: Service

Great service

Very pleased with fast, efficient, courteous, service.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2016 08:57 AM

Thank you Sharon.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Phoenix, AZ

2005 Hyundai Elantra

06/25/2016

Service Type: Maintenance

Verified Customer

Category: Service

Friendly people who work hard

Always satisfied with the service I get.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 06:02 PM

Thank you for the great review and compliments.

It is our pleasure to be your Hyundai dealer and we look forward to seeing you again.

Michael Southern
Service Manager

Employees worked with

NS

Nancy S.

Scottsdale, AZ

2010 Hyundai Genesis

06/25/2016

Service Type: Repair

Verified Customer

Category: Service

Excellent Customer Service

Our problem was quickly diagnosed, our safety was paramount and our car was repaired before the estimated time -- including another small issue they found and fixed. On top of that, both problems were covered under the warranty! Ben Girard is a 5-star Service Advisor!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 02:49 PM

Thank you Nancy.

Pretty hard to beat this review. We know Ben is a great part of our team and our success and we're glad he was able to take such good care of you.

Michael Southern
Service Manager

Employees worked with

WG

William G.

Scottsdale, AZ

2015 Hyundai Santa Fe

06/25/2016

Service Type: Maintenance

Verified Customer

Category: Service

Service

The service manager was great as was the service rep.

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 10:21 AM

Thank you William.

We have been very glad to be your family's Hyundai dealer for both sales and service. Thank you for another great review (and the weather center). It truly has been our pleasure and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

Verified Customer

Scottsdale, AZ

2013 Hyundai Santa Fe S

06/25/2016

Service Type: Maintenance

Verified Customer

Category: Service

Continued "best practices" and customer satisfaction

great service

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 09:04 AM

Thank you for the great review.

Continuous improvement is our goal and we're glad you noticed our dedication to your satisfaction. We appreciate the feedback and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

WG

William G.

Cave Creek, AZ

2012 Hyundai Sonata Hyb

06/25/2016

Service Type: Maintenance

Verified Customer

Category: Service

Ben and the service crew

Fantastic service

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/25/2016 07:23 AM

Thank you for the 5-star review and praise for Ben Girard.

We are happy to be your Hyundai dealer and we look forward to seeing you and your Hybrid for many years and miles to come.

Micahel Southern
Service Manager

Employees worked with

LL

Lillian L.

Scottsdale, AZ

2012 Hyundai Sonata

06/24/2016

Service Type: Maintenance

Verified Customer

Category: Service

Ms

Best rep I ever dealt with he's a keeper don't ever get rid of him

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/24/2016 03:38 PM

Thank you Lillian.

We love Ben too, and we're keeping him for sure. Thank you for the wonderful review and we look forward to seeing you again next visit.

Michael Southern

Service Manager

Employees worked with

WP

William P.

Scottsdale, AZ

2013 Hyundai Elantra

ReScore Review™

06/23/2016

Verified Customer

Category: Service

Took the time to Repond to Feedback!

The entire Service team took the time and effort to respond to my original comments. That is important to me. It shows that they actually read them and try to address the issues that are raised. The costs are the costs...you either agree with them or you don't...the options are limited if you don't. If you want to maintain your vehicle properly, than it is a factor that you need to consider when you are thinking of making a vehicle purchase. Maintenance is something that many people do not consider because they do not keep cars, preferring to lose money every few years,and buy a new vehicle. For those individuals who prefer not to trade or buy every two or three years, maintenance is a factor that is very important. It is a choice everyone makes , whether they know it or not or consciously make the choice, the choice is made for them. I will continue my Service with this Team, because they take the time to actually listen to the customer.

Recommended

Employees worked with

JM

John M.

Scottsdale, AZ

2014 Hyundai Tucson

06/21/2016

Service Type: Maintenance

Verified Customer

Category: Service

Great service advisor

Ben G. does an outstanding job with the customers!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/21/2016 03:06 PM

Thank you for the great review and special mention for Ben Girard.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

BM

Barbara M.

Phoenix, AZ

2013 Hyundai Elantra

06/21/2016

Service Type: Maintenance

Verified Customer

Category: Service

Efficient and courteous

Ben is always above and beyond my expectations

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/21/2016 02:31 PM

Thank you Barbara.

We are glad Ben delivered for you. We appreciate the great review and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

JH

John H.

Phoenix, AZ

2016 Hyundai Santa Fe S

06/20/2016

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Service

I would return again

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/20/2016 11:12 AM

Thank you John.

We are glad to be your Hyundai dealer. Thank you for the 5-star review and we look foward to serving you again.

Michael Southern
Service Manager

Employees worked with

DW

Donna W.

Phoenix, AZ

2011 Hyundai Elantra

06/18/2016

Service Type: Maintenance

Verified Customer

Category: Service

Excellent Service

I always receive excellent service from Earnhardt Hyundai in Scottsdale! Specifically because of my service advisor, Ben Girard! Ben takes great effort and care every time I bring my car for service!

Recommended

Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2016 01:33 PM

Thank you Donna.

We are glad that Ben takes such good care of you. Thank you for the wonderful review here. We are glad to be your dealership and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with

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