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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

BS
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Bryan S.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Once again a great experience, will keep coming back.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/10/2016 11:20 AM

Thank you Bryan.

We appreciate the great review and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CA
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Chana A.
Scottsdale, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was wonderful
Wonderful
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/10/2016 07:20 AM

Thank you Chana.

We're glad that Ben and our team provided you with an excellent experience and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BM
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Barbara M.
Phoenix, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Ben is always on top of whatever service is needed at that time. Lets me know what service I will need on my next visit. He is quick and very efficient!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/08/2016 08:36 PM

Thank you for the 5-star review and praise for Ben Girard your advisor.

We are glad to be your Hyundai dealer and we look forward to serving you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
FJ
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Fred J.
Scottsdale, AZ
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
the fine service you do.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/07/2016 02:52 PM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
SP
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Sheilah P.
Mesa, AZ
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The employees and the excellent service I receive.
Always happy with my service and my sales rep. Christopher Dixon and Ben Girard are great assets to your business.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 10/03/2016 12:09 PM

Thank you Sheilah.

We are glad to be your Hyundai dealer for sales and service and we look forward to serving you for many more years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DC
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DAVID/KELLY C.
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Phenomenal customer service!
The best dealership in the valley!!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/30/2016 05:21 PM

Phenomenal customers makes a difference.

Thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JM
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John M.
Scottsdale, AZ
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick oil change
Excellent service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/30/2016 03:23 PM

Thank you John.

We appreciate the review and recommendation and we look foward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
AV
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Alexis V.
Mesa, AZ
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly staff, great waiting room.
Friendly staff, great waiting room.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2016 09:23 PM

Friendly customers sure help.

Thank you for the great review and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly polite staff
Good work done by good friendly people
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/28/2016 07:17 AM

Thank you for the 5-star review.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Phoenix, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Will be back
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/27/2016 04:22 PM

Thank you for the 5-star review.

We are glad to be your dealership and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
DS
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Dallas S.
Scottsdale, AZ
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
The service reps were friendly and the work was done in a short amount of time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/27/2016 04:17 PM

Thank you Dallas.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KN
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Kathryn N.
Vancouver, WA
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service..
Everyone is friendly . My service person Ben is always freindly.. And gets me in and out in a very timely manner .. The waiting area is so nice .. It makes your experience and time there comfortable ..
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/22/2016 03:07 PM

Thank you for the 5-star review.

We are very glad to be your Hyundai dealer and we look forward to serving you for many years and miles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RF
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Robert F.
Fountain Hills, AZ
2015 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Service at North Scottsdale Hyundai
My Service Advisor, Ben Garrard, provided me with his usual exceptional customer experience. Ben even went beyond that in helping me retrieve a personal item that I thought I misplaced at the dealership. My cudos to Ben!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/21/2016 08:03 PM

Thank you Robert.

We are glad that Ben took exceptional care of you during your visit and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
RE
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Roger E.
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
The staff at this dealership are always friendly and making sure if I have any concerns that they are addressed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2016 09:43 PM

Thank you Roger.

We are glad to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Didn't care for their selling techniques in service department
I felt a little pressure nothing I couldn't handle on a service that I didn't think was necessary
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/21/2016 07:39 AM

We are sorry you felt "pressure" from our service team.

Your vehicle had over 16,000 miles, it was two years old.  Your owner's manual outlines the recommended services for your vehicle in our climate and driving conditions.  None of this was meant to put any undo pressure on you however we would be remiss if we did not make you aware of the manufacturer's maintenance schedule.  Independent of you thinking it is necessary, it is what Hyundai (and our service team) recommend based on years and miles of use.

If you need any additional clarification, you are welcome to reach out to us directly or visit myhyundai.com for the complete list of service items for your vehicle and the recommended schedule.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
MP
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Mark P.
Phoenix, AZ
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very accommodating
I give your business two thumbs up. Your courteousness and hospitality were excellent
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2016 08:14 PM

Thank you Mark.

It is our pleasure to be your Hybrid dealer and we look forward to serving you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service
Greeted promptly and the service was completed in a short amount of time
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2016 04:19 PM

Thank you!

It is always nice hearing from our multiple Hyundai owners.  Thank you for choosing us and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
LL
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Leo L.
Scottsdale, AZ
2011 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
SERVICE ATTITUDE
SERVICE REP MANAGED MY VISIT FROM START TO FINISH IN A VERY PROFESSIONAL WAY.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/20/2016 12:54 PM

Thank you Leo.

We are glad to be your dealership and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
GA
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George A.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Frindliness and good workmanship.
Keep doing the good work!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/18/2016 08:52 PM

Thank you George.

We are glad to be your family's Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JG
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Jennifer G.
Cave Creek, AZ
2007 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change experience
friendly and great service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/18/2016 09:58 AM

Thank you Jennifer.

We are glad to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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