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SureCritic / Hyundai Dealer / Earnhardt Hyundai North Scottsdale / BEN GIRARD
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BEN GIRARD

Earnhardt Hyundai North Scottsdale
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1203 reviews)
87

Reviews of BEN GIRARD

BP
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Bertha P.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
New tires, wheel alignment and battery.
The service was excellent (including car wash)and it was completed on time. Every time I bring the car for routine maintanace or some other issue the service advisor and staff greet you with a smile and are always courteous.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 02/04/2020 03:42 PM

Thank you for the excellent review and recommendation.

Nothing like a new pair of shoes (or in this case tires) to put a spring in your step.  We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
excellent service
22.500 miles service was done to my fullest satisfaction
car was washed
shuttle service was provided
* * * * *
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/21/2020 10:55 AM

Thank you for the 5-star review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
HF
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Hugh F.
Scottsdale, AZ
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quality staff and service
although it was late afternoon on New Years Eve, the service department took my car, analyzyed a dead battery (dying) and got me back on the road
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/07/2020 08:35 AM

Thank you Hugh for the great review.

Dead batteries always seem to happen at the worst times, we're glad we were able to help out ahead of New Years Eve for you and we hope you enjoyed ringing in the new year as well.

Happy 2020!

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TM
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Tracy M.
Scottsdale, AZ
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Unconditional Love
Doesn't matter if your deathly ill and in slippers, they still love you unconditionally and my car. Customer service was still the best and they got me in and out. Thanks fam!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/07/2020 08:34 AM

Unconditional love is right!

Thank you Tracy for the wonderful review and recommendation.  It has been our absolute pleasure to be your dealership and we look forward to your every visit (slippers and all).  From our family to yours, thank you for all the smiles you always bring and Happy 2020 to you and yours.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KB
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Kristine B.
Scottsdale, AZ
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
New Tire, and fender fix
I needed a new tire and some fender repair asap! Nasy set me up with Ben, who took charge of the issue. Couldn't ask for a better experience for car issues! So nice to know there is some people u can trust to help you and not charge you for extra items you don't need for your car fix! So trust Hyundai of Scottsdale for all my car needs! Thank you so much!!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/31/2019 07:16 AM

Thank you Kristine for the wonderful review and recommendation for Ben and Nazy.

We are very happy to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
KH
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Kim H.
Phoenix, AZ
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Kim H.
You guys are great. You make appointments, stay on time and always let me know what needs to be done with a price. There are no surprises! There many smiles and a complimentary car wash.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/23/2019 02:00 PM

Thank you Kim for the great review!

We are happy to be your dealership and we look forward to being here for you for all the years and miels ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
JD
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James D.
Mesa, AZ
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/16/2019 03:30 PM

Thank you for the great review and recommendation.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
CS
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Charles S.
Scottsdale, AZ
2009 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service plus
Ben is great service manager.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2019 02:17 PM

Thank you for the great review and recommendation for Ben Girard.

We are happy to be your Genesis dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TG
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Terry G.
Scottsdale, AZ
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Ben service agent was very helpful and nice. The work was excellent. My car running much better.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/09/2019 11:30 AM

Thank you for the positive review and recommendation for Ben Girard your advisor.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
great service!
Excellent!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/04/2019 01:16 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/28/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Earnhardt Hyundai Service’s
Could use Taco Bar in waiting area!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/29/2019 12:30 PM

Taco Bar ~  what a great idea!

Well tacos notwithstanding, we're glad you enjoyed your service and we look forward to seeing you again next visit and we'll see what we come up with on the taco bar.  :)

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and quality service
The waiting room is very comfortable
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/25/2019 11:23 AM

Thank you for the great review and recommendation.

We are very happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Mesa, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
satisfied customer
I receive the best service from the professionals and will never go to any other dealership
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/22/2019 12:19 PM

Thank you for the wonderful review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service Department
Always receive great service and employees are very nice and polite.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/22/2019 12:22 PM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Carefree, AZ
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Earnhardt is our family favorite!
From the moment I arrived in the drive of the service department, there was someone there to obtain my name and reason for the appointment. Everyone was very friendly, and so happy to assist...a great team effort! Everyone encouraged me to enjoy the waiting area, stocked with various refreshments and snacks. It's such a pleasure to relax and know once services have been completed, your vehicle has been properly addressed and a free wash, as "frosting in the cake!" Incredible!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/12/2019 03:25 PM

Thank you for the AMAZING review and recommendation - thank you so, so much.

We have worked hard to make our store a place where people want to both work and do business and we're glad you've enjoyed the atmosphere we've created.

Thank you for choosing us and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
BP
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Bertha P.
Scottsdale, AZ
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Maintnance
As always we receive great service from the minute we come in and leave. The car was completed within the time frame and this included washing. I look forward to my next appointment as I will be replacing all four tires next month.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2019 08:51 AM

Thank you for the wonderful review and recommendation.

We are very happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and quality service
Fast and quality service
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/06/2019 03:58 PM

Thank you for the great review and recommendation.

We have been very happy to be your Hyundai dealer and we look forward to serving you for all the years, miles and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
Verified Customer
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Service
We have 2 Santa Fe SUV’s with very few problems. Our service appointments are always on time and Ben takes great care of us. Wouldn’t take anywhere else.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/04/2019 03:51 PM

Thank you for the great review and recommendation for Ben Girard your advisor.

We are happy to be your dealership and we look forward to being here for you for all the years and miles and SUVs to come.

Michael Southern
Service Manager

Employees worked with
avatar
BEN GIRARD
CH
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Charles H.
Scottsdale, AZ
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Exceptional Service and wonderful associates to deal with when having a car serviced.
Wonderful staff to deal with and therefore we, the customers, always leave satisfied.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/04/2019 03:50 PM

Thank you CT for the awesome review and recommendation.

When you're here you're family - we are happy to be your dealer and we look forward to being here for you for all the years and miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
TG
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Thomas G.
Scottsdale, AZ
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Facilities are clean, interaction with service representative is very friendly, and service is very professional.
When you talk with your service representative (Ben Girard), he always ask you if there are any special problems that need attention in addition to the routine service inspection. All questions are discussed and fully explained in detail, whether it is work that was currently performed, or some work that may have to be performed in the future. You are prepared in advance on some non-critical work that may be performed in the future and are not shocked with something out of the blue. Ben is what I consider the consummate service auto professional.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/05/2019 12:09 PM

Thank you Thomas for the wonderful review and recommendation for Ben Girard your service advisor.

It has been our absolute pleasure to be your Hyundai dealer (and occasional Buick dealer).  Thank you for choosing us and we look forward to being here for you for all the years, miles, and vehicles to come.

Michael Southern
Service Manager

Employees worked with
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BEN GIRARD
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