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SureCritic / Hyundai Dealer / Eckert Hyundai / BILLY POPE
BP

BILLY POPE

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(298 reviews)
81

Reviews of BILLY POPE

Verified Customer
Little Elm, TX
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service.
I always feel well taken care of. Car purchase was a good experience and service is very easy to schedule.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/01/2021 02:34 PM

Thank you Matt.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
CL
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Crystal L.
Corinth, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Review
Cl
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/30/2021 11:22 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JA
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Joy A.
Pilot Point, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service
They were so great . Worked me in for service before making a emergency trip .
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/14/2021 03:54 PM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
RF
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Richard F.
Justin, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Replaced engine quickly!!!
After finding out my engine was seized they handled the problem quickly and got with Hyundai and had it fixed within a week.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2021 06:28 AM

Thank you for the great review. 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DH
DYLAN HULME
CP
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Charles P.
Lewisville, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall check
Great job with Eckert handling recall check and getting me back on road
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2021 06:26 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RP
ROBIN PETERSON
JM
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Joy M.
Denton, TX
2014 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Best customer service
Service staff are kind and knowledgeable. Waiting area as well as dealership is clean.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/03/2020 05:45 AM

Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DM
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Darla M.
Denton, TX
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The employees
We have purchased our last 4 cars from Eckert Hyundai !!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/27/2020 05:53 AM

Thank you Darla.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
Verified Customer
Sanger, TX
2016 Hyundai Genesis Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Awesome Service Every Time
I always bring my cars to Eckert Hyundai.
If you need service go see Jake at Eckert Hyundai.
If you want a car see Gabe in sales, he's great to work with.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/23/2020 12:06 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
GW
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Graham W.
Argyle, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Eckert Hyundai service department
Nice dealership and friendly service personnel.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/23/2020 05:34 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JM
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Joy M.
Argyle, TX
2017 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Energetic Workers
The team really worked swiftly and smoothly, and were friendly on top of that. Enjoy coming here because you arent treated like a herd of cattle!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/16/2020 05:32 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JC
JAIME CHEVEZ
JS
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Jon S.
Flower Mound, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional service
Just excellent service and they appreciate you as a customer
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/11/2020 11:39 AM

Thank you for the very kind comments, i will pass it along.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
KS
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Karen S.
Denton, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Customer service and quality service repairs
Eckyert Hyundai has great customer service and high quality service department
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2020 07:01 AM

Thank you for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DH
DYLAN HULME
KZ
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Kathy Z.
Denton, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
The attention to detail on everything was exceptionak
They make the car buying experience easy.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/23/2020 03:21 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
TB
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Tommy B.
Corinth, TX
2014 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
5 star service every time
always exceptional service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/08/2020 09:24 AM

Thanks Tommy!!!!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
RM
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Robert M.
Sanger, TX
2013 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Expert technicians with great prices!
The service writer was friendly and informative. We were in and out in less than 45 minutes for our oil change, rotate and balance, and preventative maintenance. We will definitely be back for our next service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/07/2020 01:26 PM

Robert, Thank you for allowing us to help.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
Verified Customer
Corinth, TX
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
I recently took my Santa Fe in for service. Had an annoying squeak while highway driving. Technician determined a bolt was loose in the back fin. Happy driving now. Thanks Eckert Hyundai! I love my car!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/07/2020 05:40 AM

Thank you for the great feed back.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
CF
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Cara F.
Denton, TX
2016 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Exceptional
This is my 3rd Hyundai in 20+ years. The service is great and so are the personnel.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/27/2020 05:18 AM

Thank you for the 5 star review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
JT
gravatar
Jeffery T.
Denton, TX
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Making things right
You stayed on top of my previous complaint and responded by keeping me updated and finally delivered quality service repair.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/24/2020 06:27 AM

Thank you, for the great review.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
GC
gravatar
Gerald C.
TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Recall of Sonatas
Quick to replace motor, no out of pocket cost and delivered on time by friendly staff people.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/22/2020 07:57 AM

Thank you Mr. Clay

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
JI
gravatar
Jackie I.
Sanger, TX
2014 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Fast friendly service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/22/2020 07:56 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
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