BP

Brent Parker

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(333 reviews)
75

BJ
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BRUCE J.
Rathdrum, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customer Verified Customer
10
Category: Service
Flexibility
They are very flexible at this dealership. Nothing seems to fluster them.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/09/2023 10:30 AM

Thank you for your kind review, Bruce! We are pleased to hear that you found our team at Mike White Ford of Coeur d'Alene to be flexible and accommodating. Our staff is dedicated to providing exceptional customer service and it is gratifying to know that it was reflected in your experience. We look forward to seeing you again in the future!

Employees worked with

CR
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CHARLES R.
Worley, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customer Verified Customer
10
Category: Service
Prompt and efficient
I was about 15 minutes early for my appointment. I was met immediately, paperwork was ready and vehicle got right in. Oil change, tire rotation, windshield wiper replacement, and safety check was all done in less than 90 minutes.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/09/2023 10:30 AM

We are so glad that we could make your visit to Mike White Ford of Coeur d'Alene so smooth and efficient. We are committed to providing the best service to our customers and are delighted that we were able to meet your needs. Thank you for choosing us for your vehicle needs!

Employees worked with

BH
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Barbara H.
Newport, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customer Verified Customer
10
Category: Service
Excellent service
This was my first time at Mike White Ford of Coeur d"Alene, Idaho. Very friendly guy who checked me in. The service advisor was excellent. He explained everything to me. My appointment was at 9:30am. They told me my car would be done between 10:30am and 11am. They were done at 10:20am.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/09/2023 10:30 AM

Thank you so much for your 5 star review of our dealership, Barbara. We are incredibly pleased to hear about your great experience! We strive to provide our customers with excellent service and it is wonderful to know that we exceeded your expectations. We look forward to seeing you again!

Employees worked with

SS
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STEVEN S.
Post Falls, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2023
verified customer Verified Customer
10
Category: Service
Good Job!
They were fast and did a great job! Also pretty affordable for everything.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/04/2023 09:21 AM

We are thrilled to hear that you had a great experience with us! We always strive to provide fast, top-quality service at an affordable price. We are delighted that you were satisfied with the outcome. Thank you for choosing Mike White Ford of Coeur d'Alene!

Employees worked with

JH
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JOSEPH H.
Colville, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
verified customer Verified Customer
10
Category: Service
Routine service and Winter tire installation
As always fast and courteous service.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/04/2023 09:20 AM

Thank you Joseph! We strive to make our customers have a great experience each time they visit us. We appreciate your loyalty and the trust you have placed in Mike White Ford of Coeur d’Alene and we look forward to continuing to serve you in the future.

Employees worked with

DG
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DAVID G.
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2023
verified customer Verified Customer
10
Category: Service
Very Easy
Easy process and was even able to reschedule at the last minute. No complaints
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/04/2023 09:20 AM

Thank you, David! We are delighted that you had an easy process and were able to reschedule so quickly. We strive to make sure our customers are taken care of and we are glad that we could meet your needs.

Employees worked with

TH
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TERRY H.
Spokane, WA
Ford F350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
verified customer Verified Customer
10
Category: Service
on time perfect service
always the best...keep it up
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/04/2023 09:18 AM

Thank you, Terry, for your 5-star rating! We are so pleased to hear that you are always satisfied with the service at Mike White Ford of Coeur d'Alene. We strive to provide our customers with the best service possible and your feedback is greatly appreciated.

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
verified customer Verified Customer
10
Category: Service
Service Visit
The employees are friendly, helpful and knowledgeable! Great service as always!
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/04/2023 09:18 AM

Thank you for your business and for taking the time to review Mike White Ford of Coeur d'Alene. We are thrilled to hear that our employees provided you with friendly, helpful and knowledgeable service. We strive to provide excellent customer service and your words are a testament to that. We value your loyalty and look forward to serving you in the future.

Employees worked with

CR
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CHARLES R.
Athol, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2023
verified customer Verified Customer
10
Category: Service
Service visit
Excellent time management, professional people, clean facilities, friendly people. What more can I ask for? Keep up the good work!
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/04/2023 09:18 AM

Thank you Charles for the glowing review! We are so pleased to hear that you had a positive experience with us. We strive to provide excellent customer service and it's wonderful to know that it was appreciated. We are glad you enjoyed our clean facilities and friendly people. We look forward to serving you again soon.

Employees worked with

JS
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JOHN S.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2023
verified customer Verified Customer
10
Category: Service
Provided excellent service in a timely fashion!
They were efficient, timely and courteous. Nice staff!
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 10/04/2023 09:22 AM

Thank you for the kind review, John! We are so pleased that you had an enjoyable experience with us. Our team strives to provide exceptional customer service and it's gratifying to hear that you felt well taken care of. We look forward to continuing to serve you in the future!

Employees worked with

MD
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MIKE D.
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2023
verified customer Verified Customer
10
Category: Service
Great service
Very impressed with the dealership.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/27/2023 06:15 PM

Thank you, Mike, for the 5-star review! We are so pleased that you have had a positive experience with our dealership. It is our goal to ensure our customers have the best car-buying and service experience possible. We appreciate your business!

Employees worked with

Verified Customer
Newman Lake, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2023
verified customer Verified Customer
10
Category: Service
Oil change & fuel filters
Quick & easy. Took the exact time quoted.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/27/2023 06:15 PM

Thank you so much for choosing Mike White Ford of Coeur d'Alene. We are thrilled to hear that you had a quick and easy experience. We strive to provide the best possible customer service and appreciate your feedback.

Employees worked with

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Verified Customer
Coeur D Alene, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2023
verified customer Verified Customer
10
Category: Service
Excellent service.
Appointment was right on time and everything was perfect.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/27/2023 06:09 PM

We are thrilled you had a great experience! We strive to deliver top notch customer service, and are glad you were taken care of. Thank you for choosing Mike White Ford!

Employees worked with

GB
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GERALDINE B.
Harrison, ID
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/23/2023
verified customer Verified Customer
0
Category: Service
Oil change and service
I was so disappointed when I took my truck in for oil change. I had 2 oil change services left that I I prepaid when I purchased my truck there. I took it in before I had reached the mileage but I am making a 10 hr trip to MT and wanted it done before I left. The person checking me in said it would be $70! I said, No, I already purchased and paid for it. I also paid my vehicle off over 2 years ago. I usually get very good service with the exception of only 1 time. I can't afford to just throw money away. I would have continued getting my service there, but now I doubt that I will continue. I paid for these service out front and now they don't want to honor it. I couldn't bring my truck in any sooner. I did not have the miles on my truck to do that!! I had no idea they had an expiration date on them. Very misleading to the customers. I will never purchase another vehicle from them and I will let all my family and friends know about this misleading offer!! There should never be a expiration date when you don't even reach the milage for the service due!!
Employees worked with

ST
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SCOTT T.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2023
verified customer Verified Customer
10
Category: Service
The works oil change
Everything was amazing took about an hour, and it was fast and easy with great customer service
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/27/2023 06:11 PM

Thank you for your feedback, Scott! We are thrilled to hear that we were able to make your visit to Mike White Ford of Coeur d'Alene a pleasant one. We value our customers and strive to provide top-notch service. We appreciate you taking the time to share your experience.

Employees worked with

Verified Customer
Dalton Gardens, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2023
verified customer Verified Customer
10
Category: Service
Regular maintenance
Everyone was friendly and courteous. Thank you for providing consistently good service
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/27/2023 06:12 PM

Thank you for choosing Mike White Ford of Coeur d'Alene! We are so pleased that you had a positive experience. We strive to ensure that every customer has a great experience and we appreciate your feedback. We hope you have a great day and we look forward to seeing you again soon!

Employees worked with

Verified Customer
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2023
verified customer Verified Customer
10
Category: Service
Excellent Service
Truck was ready when promised. Friendly knowledgable service rep.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/27/2023 06:12 PM

Thank you for your 5-star rating and for your positive feedback! We are delighted to hear that your service experience was prompt and enjoyable and that you received knowledgeable assistance. We strive to provide the best customer service and are pleased that you had a satisfactory experience at Mike White Ford of Coeur d'Alene.

Employees worked with

KV
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KENNETH V.
Hayden, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2023
verified customer Verified Customer
10
Category: Service
Had a quick oil change with inspection. Thank you
Very easy in and out!
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/27/2023 06:12 PM

We're so glad you found your visit to Mike White Ford of Coeur d'Alene smooth and easy! We strive to make sure our customers are satisfied with their experience and we're glad your visit was a success. Thanks for taking the time to share your feedback!

Employees worked with

Verified Customer
Fernwood, ID
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2023
verified customer Verified Customer
10
Category: Service
Oil change and tire rotation
Completed all in a timely manner and I am satisfied with the work.
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/19/2023 10:30 AM

Thank you for taking the time to review Mike White Ford of Coeur d'Alene! We pride ourselves on providing timely and quality service. We appreciate your business and are delighted to hear that you are satisfied.

Employees worked with

VG
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VERNON G.
Hayden, ID
Ford F450
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2023
verified customer Verified Customer
10
Category: Service
Very helpful
All went as planned
Gabriella L. from Mike White Ford of Coeur d'Alene responded on 09/15/2023 01:21 PM

Thank you for the 5-star review, Vernon! We are so glad to hear that your experience was smooth and successful. We strive to provide efficient and friendly service, so it's wonderful to have this feedback. We hope to be able to serve you in the future.

Employees worked with
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