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SureCritic / Hyundai Dealer / Hyundai of St. Augustine / CHERYL BUCK
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CHERYL BUCK

Hyundai of St. Augustine
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(934 reviews)
100

Reviews of CHERYL BUCK

BG
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Barbara G.
Palm Coast, FL
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional staff
Quality merchandise and quality staff.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/09/2016 02:24 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
MB
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Marc B.
Palm Coast, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/22/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Great people.
Above average facility.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2016 01:05 PM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
KM
KEITH MONDELLO
Verified Customer
Hastings, FL
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Treated me well, fast service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/08/2016 07:25 AM

Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
GL
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George L.
Saint Augustine, FL
2013 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Xxxxxxxxx
Zzzzzzzzz
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/14/2016 02:47 PM

Thank you for the 4 star rating and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5 star rating on your next visit.

Sincerely,
Service Team
Hyundai of St. Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
SR
STEVE RISLEY
WG
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WILLIAM G.
2013 Hyundai Santa Fe S
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/08/2016
verified customerVerified Customer
Category: Service
Bill
Dealership went out the their way to rectify my issue. I am satisfied with their prompt action.
Recommended
Employees worked with
CB
CHERYL BUCK
CW
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Carol W.
Ponte Vedra Beach, FL
2010 Hyundai Elantra To
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/30/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good dealership
Friendly, knowledgable people.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/31/2016 08:21 AM

 Thank you for sharing your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine
"Excellent Service from Excellent People"

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
CN
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Connor N.
Aiken, SC
2013 Hyundai Genesis Co
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/23/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
Very friendly employees and make you feel at home.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 08/23/2016 01:39 PM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
RS
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Robert S.
Ponte Vedra Beach, FL
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
Please let the web,that sends me reminders that my service was performed.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 07/04/2016 12:06 PM

Thank you for sharing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
JO
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JAMES O.
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Mr
See comments above
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/25/2016 02:25 PM

Thank you for taking the time to rate your service experience with us.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
KC
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Katherine C.
Flagler Beach, FL
2012 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/24/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall Wipers Trip
Experience was good, no issues....they are always nice to me....
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/24/2016 01:34 PM

We appreciate the kind words describing your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
St. Augustine, FL
2013 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/17/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
The service, the atmosphere and the attitudes of the service department employees
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/20/2016 05:30 AM

We thank you for sharing your service experiences with us and your loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MB
MARK BOSWELL
JC
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Jerry C.
Palm Coast, FL
2014 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/02/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great vehicle with poor paint job
Good dealership, good vehicle, good service but paint quality on sport is poor. Every stone chip goes right to steel and touch up paint waaaaay over priced.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/03/2016 05:27 AM

 Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are sorry to hear about the paint chips and agree Hyundai's new style touch up paint dispensers, while much improved, are a but pricey.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
2013 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil Change
Did what they should have done
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 06/02/2016 05:26 AM

Thank you for kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
Palm Coast, FL
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/26/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine service
Good service overall. Cost of 30,000 mile service is outrageous. Need to give discounts on that kind of service. Fixed income retirees can't afford those kind of prices. May never be able to do it and just take my chances.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 05/27/2016 02:24 PM

Thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. $200.00 for a 30k service is much less then the independant shops in our area charge. Please keep an eye out for our quarterly coupons.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MT
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MICHELE T.
2015 Hyundai Veloster
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Thanks for taking care of Pearl.
Everyone is always very friendly and helpful.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/19/2016 05:20 AM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
Verified Customer
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/05/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Personal attention
When you feel like you are being taken care of, that is a great sense of satisfaction
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/06/2016 05:28 AM

We thank you for taking the time to rate your service experience with us and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star for your next visit.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
BJ
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Barre J.
2014 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
treated like a king
everybody is in the mode to help the person that has there vehicle in for there 3000 mile work
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/11/2016 05:28 AM

We thank you for taking the time to rate your service experiences with us and your continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
AR
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Anne R.
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/28/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast service
Fast and friendly service
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/29/2016 05:25 AM

 Thank you for the kind words and your continued loyalty to Hyundai of St Augustine. Please let us know how we can earn that 5th star on your next visit.

Sincerely,
Service Team
Hyundai of St Augustine

Employees worked with
CB
CHERYL BUCK
MG
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MARY G.
East Palatka, FL
2016 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/07/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
fast, friendly and crowded
Very nice people to deal with. Efficient service. Crowded and not exactly top notch waiting area.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/09/2015 05:36 AM

Thank you for your kind words and continued loyalty to Hyundai of St Augustine.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
JG
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JAIME G.
Jacksonville, FL
2014 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change and free wash
Took much to Long to perform service, computer was Doen, could not wait to have car washed and vacuumed
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 04/01/2015 08:28 AM

Jaime,

Thank you for your kind words and candid feedback. Please accept our apologies for our computers going down and the extra time needed to process your paperwork. Stop by at your convenience and we can get your vehicle cleaned for you.

Sincerely,
Service Team
Hyundai of St. Augustine

Employees worked with
CB
CHERYL BUCK
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