CC

CHRIS COCHRAN

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(258 reviews)
86

SL
gravatar
Sara L.
Columbiana, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service expensive but needed.
Had to pay a lot more than I expected but repairs needed to be done as well warranty work. I want my wife to drive a car in great condition and safe.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/08/2019 12:07 PM

Thank you for the five star survey Sara.

Joe Bajalia
Service Manager
Tameron Hyundai

FI
gravatar
Fernanda Regina I.
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Amazing Experience
Amazing friendly staff!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 11/06/2019 05:56 AM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

Verified Customer
Mountain Brook, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great fast service
Always great friendly service.
Recommended
MICHAEL S E., SERVICE ADVISOR from Tameron Hyundai responded on 10/29/2019 10:42 AM

Thanks Mr. Dudeck for the BEAUTIFUL FIVE STAR SURVEY!!!!!
Thanks,
Michael Elrod
Service Advisor
Tameron Hyundai

Employees worked with

BS
gravatar
Barbara S.
Bessemer, AL
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
verified customerVerified Customer
Category: Service
Never had a problem before I choose to forgive and forget
Thank you for reaching out to me I understand that sometimes things go wrong you’ve always given good service and I appreciate your service I choose to continue to do business with you and your team
Recommended

SF
gravatar
Sherry F.
Pleasant Grove, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!!!!!
I had gone to the Hyundai dealer in Jasper to have my vehicle serviced and was very upset about the way I was treated and talked to. I called Tameron and talked to Matt and received the A+ service. I will continue to take the drive and get everything done at Tameron. Thanks Matt for everything! You are Awesome and so is the team at Tameron!!!!
Recommended
MATTHEW A. from Tameron Hyundai responded on 09/03/2019 05:51 AM

Thank you for the very kind words Sherry. I am happy we were able to help you. Please let me know if there is anything I can do for you. We are happy to have you as part of the Tameron Family.

Thanks,
Matt Austin
Assistant Service Manager


KR
gravatar
Karen R.
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Racknana
Great Job
Recommended
MICHAEL S E., SERVICE ADVISOR from Tameron Hyundai responded on 08/30/2019 05:24 AM

Thank you Ms. Karen for the FIVE STAR SURVEY!!! We here at Tameron Hyundai look forward to your next service(s).
Thank you,
Brandon Picklesimer
Service Advisor
Tameron Hyundai

Employees worked with

KK
gravatar
Kevin K.
Mountain Brook, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Great Service.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/06/2019 02:31 PM

Thank you for the five star survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

JB
gravatar
Jane B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Review
Excellent Service!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/06/2019 12:29 PM

Thank you for the survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

RA
gravatar
Ricky A.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
No reason to go anywhere else for a Hyundai--for sales or service!!!!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 08/01/2019 12:13 PM

Thank you for the kind words Ricky. We are so blessed to have you for a customer. Thanks again for the wonderful survey.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

CJ
gravatar
Cindy J.
Mountain Brook, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
thank you
thank you
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/11/2019 01:01 PM

Thank you for the wonderful survey Cindy.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

Verified Customer
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Did what they said they would
Went to get key programmed. Key was programmed.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/11/2019 08:27 AM

Thank you for your business.

Joe Bajalia
Service Manager
Tameron Hyundai

MB
gravatar
Mary B.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Recent repair
We can’t thank Tameron Hyundai for all they did for us during our recent repair. They kept us informed on the progress and timeline and did a great job! A special shout out to Matt Austin who oversaw our repair, but we know it was a team effort!
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2019 08:32 AM

Thank you for the kind words Mary. Don't hesitate to let me know if you need anything at all.

Matt Austin
Service Manager
Tameron Hyundai

KH
gravatar
Kimberly H.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service with Matt!!
I had my car serviced for an alignment. Matt in the service department is an awesome employee. He goes beyond meeting your needs. He's attentive, thorough, and efficient when it comes to service. I give Matt and his department an excellent rating.
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/08/2019 08:28 AM

Thank you for the kind words Kimberly. We look forward to seeing you again at your next visit.

Joe Bajalia
Service Manager
Tameron Hyundai

AB
gravatar
Adam B.
Calera, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome place
Friendly ppl and timely service
Recommended
JOE B., Service Manager from Tameron Hyundai responded on 07/02/2019 05:20 AM

Thank you for the kind words Adam.

Joe Bajalia
Service Manager
Tameron Hyundai
Employees worked with

WS
gravatar
William S.
Mountain Brook, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
very speedy and courteous service
Brandon was my service advisor and went over everything with me prior to the service. I was in and out in an hour for a 30,000 mile service/oil change. Waiting room was clean and comfortable.
Recommended
KIM S. from Tameron Hyundai responded on 05/31/2019 12:50 PM

Thanks so much for the wonderful survey, William.  We appreciate you using our service center.

Have a great weekend!

Kim Shoemaker
Tameron Hyundai

Employees worked with

SM
gravatar
Sheena M.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Service was great and staff was very friendly.
Recommended
JENI S. from Tameron Hyundai responded on 01/18/2019 05:23 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Employees worked with

SR
gravatar
Sherrie R.
Pelham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
Everyone is professional, I like that they explain what is needed prior to doing anything and they try their best to tell you the cost up front as they know it to be at that time. I like that they call you if they find something before doing anything and I like that they quote you a price which could change and the give you discounts too. I like that they are not pushy.
Recommended
JENI S. from Tameron Hyundai responded on 10/31/2018 04:21 AM

Thank you for the 5 stars!


Jeni Short
Tameron Hyundai Service

Employees worked with

SC
gravatar
Steven C.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistent Service Support
Joe and service team at Tameron have been with me since I purchased my Sante Fe in 2010. Once again, the service received along with the on-going warranty made this a positive experience. Joe even ensured I had transportation during the days the Santa Fe was being serviced. Top box service.
Recommended
JENI S. from Tameron Hyundai responded on 10/30/2018 11:16 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service


Verified Customer
Helena, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
EQUUS ULTIMATE
I had my Equus ultimate serviced at Tameron Hyundai Hoover Alabama. The repair was in excess of $4, 000. By far the most expensive repair I have ever paid for any vehicle I have owned. Experience is made much more comfortable by the entire staff.
Recommended
JENI S. from Tameron Hyundai responded on 06/29/2018 04:19 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Employees worked with

EZ
gravatar
Eric Z.
Birmingham, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty engine replace
Very good service and explanation of what the process entailed. Provided rental car . Work completed within expectations.
Recommended
JENI S. from Tameron Hyundai responded on 06/21/2018 09:36 AM

Thank you for taking the time to fill out our survey.  We always value our customers feed back and we appreciate the 5 star rating.

If you ever have any questions, please contact us at any time.

Sincerely, 
Jeni Short
Tameron Hyundai Service

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.