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SureCritic / Hyundai Dealer / Parkway Hyundai of Wilmington / CHRISTOPHER BRUNK DEEN
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CHRISTOPHER BRUNK DEEN

Parkway Hyundai of Wilmington
Certified Master Hyundai Service Advisor with 10 years experience
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1150 reviews)
90

Reviews of CHRISTOPHER BRUNK DEEN

PB
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Pamela B.
2014 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Trust and Efficiency
I have always been pleased with my service at Parkway for my Equus. They have warned my trust. Especially like to work with Chris.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 01/18/2016 07:42 AM

We appreciate the awesome feedback. It goes a long way for all the employees here that put the full effort in customer satisfaction. We look forward to seeing you on your next service visit.

Casey Smith- Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
EM
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ESTHER M.
Wilmington, NC
2012 Hyundai Elantra Touring
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/24/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Personally knowing the service center staff
Wish my tire purchases from Parkway would come with road hazard & warranty. I don't even know the treadwear mileage rating on them.
Not Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 11/30/2015 07:29 AM

If you hvae time, please contact me at csmith@parkwayofwilmington.com, and I will see if we can calrify on your warranty information on the new tire . Thanks again for the great marks .

Employees worked with
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CHRISTOPHER BRUNK DEEN
DP
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DENNIS P.
Leland, NC
2015 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Top Notch
Parkway Hyundai has exceeded our expectations in sales and service. Chris has been an excellent service representative.Kudos to the team!
Dennis P
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 11/20/2015 07:35 AM

Thank you so much , for the amazing review of Chris, and we hope you have a great Thanksgiving, and we look forward to seeing you again soon.

Sincerely,
Your Hyundai Service Team .

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Winnabow, NC
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/18/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Service is not as good as it use to be
purchased an extended maintenance plan that was told included the annual inspection and I asked is this the state inspection and was told yes. when I took it in for the oil change and inspection I was told it was not for the state inspection it was for a safety inspection. Everyone does that for free anyway. The first time I took the car in I came home to notice the tires were not rotated, took it back and the agreed it was not done. I had a lot of confidence in the quality of my cars maintenance there but since getting the issues corrected on my other car after 2 months it will more than likely not be back and the new car will only be there for the services i prepaid.
Not Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 11/19/2015 05:06 AM

Good morning, I am sorry to hear about the communication error to when they sold you the contract and the vehicle. If you have some time in your schedule today , could you please contact me via email so that we can discuss this in greater detail and see if I can get this corrected for you . Thanks .
csmith@parkwayofwilmington.com

Employees worked with
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CHRISTOPHER BRUNK DEEN
AR
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AUDREY R.
Wilmington, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Courtesy and friendly.
Chris Deen rocks
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 11/30/2015 04:16 AM

Thank you so much for the amazing feedback, it truly goes a long way with our customers and our emplyees.

Employees worked with
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CHRISTOPHER BRUNK DEEN
LS
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LARRY S.
Wilmington, NC
2015 Hyundai Genesis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/13/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer experience for my Genesis.
My overall experience has been very good. Specifically my dealings with Leroy Montgomery & Ken Burton, Sales to Chris Deen, the Hyundai Service Advisor to Mary Margaret Vann, GM, all have been very professional and responsive to my requests.
Recommended
Casey S. from Parkway Hyundai of Wilmington responded on 11/17/2015 04:55 AM

Good morning ,

   We just wanted to thank you , for the amazing comments posted about our dealership and our emplyees. Thanks you so much and have a great week, and a great holiday season if we do not see you before then .

Casey-Service Manager Hyundai Service

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/01/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional Service.
Parkway Hyundai provided prompt professional service as promised.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 11/03/2015 10:10 AM

Thank you for sharing your feedback, we appreciate your business and look forward to seeing you at your next service visit.
Regards,
Phillina
SM

Employees worked with
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CHRISTOPHER BRUNK DEEN
JC
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JAMES C.
Wilmington, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
45000 miles service
Great service!
Recommended
Mary M L., General Manager from Parkway Hyundai of Wilmington responded on 10/20/2015 08:00 AM

Thank you so much for your kind review!  Please let me know if you need anything, Mary Margaret Vann

Employees worked with
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CHRISTOPHER BRUNK DEEN
WT
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WILLIAM T.
Leland, NC
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
the employees
friendly attitude & culture at all levels
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 10/15/2015 06:31 AM

Thanks for the positive feedback. We look forward to seeing you on your next visit.

Employees worked with
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CHRISTOPHER BRUNK DEEN
Verified Customer
Wilmington, NC
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Every one was so pleasant and helpful
A very professional environment. My wait time was less then expected. Very clean and comfortable env
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 09/28/2015 05:36 AM

Thanks for the positive feedback. Looking forward to seeing you on your next visit.

Employees worked with
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CHRISTOPHER BRUNK DEEN
EC
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EARL C.
Wilmington, NC
2010 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
I trust Chris Deen
Mr. Deen has been a joy to see and have dealings with. He is a valued person and I trust him completely
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 09/21/2015 04:43 AM

Thanks for the positive feedback. We look forward to seeing you on your next service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
ES
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ELIZABETH S.
Hampstead, NC
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great experience.
Ahead of time, efficient, friendly and knowledgeable!
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 09/09/2015 11:45 AM

Thanks for the great feedback!  We appreciate your business and look forward to seeing you again at your next service!

Employees worked with
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CHRISTOPHER BRUNK DEEN
CM
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CHARLES M.
Wallace, NC
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
VERY GOOD PEOPLE
ALL 1ST CLASS
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 09/08/2015 09:30 AM

Thank you we appreciate the positive feedback. We look forward to seeing you on your next service visit.

Employees worked with
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CHRISTOPHER BRUNK DEEN
EO
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ED O.
Lincoln, RI
2015 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/22/2015
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy ride
Excellent service. Like the free wash and vac. Need to fix dealer problem re returning phone calls. good driver for drop off pick up service.
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 08/24/2015 09:11 AM

Thanks for the feedback. Hope to see you on your next service visit.
We are addressing the phone concern. Thanks for the feedback on that.

Employees worked with
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CHRISTOPHER BRUNK DEEN
RA
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ROBERT A.
Southport, NC
2014 Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Visit
Service was scheduled for 10 AM. I arrived early and they took my car right away. Out in 1 hr as promised.
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 08/11/2015 05:43 AM

Thank you for the positive feedback. Looking forward to seeing you on your next service.

Employees worked with
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CHRISTOPHER BRUNK DEEN
CC
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CATHI C.
Wilmington, NC
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
my first visit
I was treated great. it was a very good exsperience for me
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 07/14/2015 06:08 AM

Thank you for sharing your feedback! We appreciate your business and look forward to seeing you at your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
RH
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ROBERT H.
Hampstead, NC
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
courteous and efficient service
courteous and efficient service at reasonable prices
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 07/10/2015 10:53 AM

Thanks! We appreciate the feedback and hope to see you again for your next service interval.

Employees worked with
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CHRISTOPHER BRUNK DEEN
WF
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WENDY F.
Southport, NC
2013 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai service department
Great to deal with highly recommended easy to deal with very satisfied
Recommended
Brian M. from Parkway Hyundai of Wilmington responded on 07/02/2015 11:11 AM

Thanks Wendy we appreciate the comment and the business

Employees worked with
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CHRISTOPHER BRUNK DEEN
LV
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LINDA V.
Castle Hayne, NC
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
quality customer service
Service done right the first time, kindness with a smile
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 06/10/2015 07:53 AM

We appreciate your business and look forward to seeing you at your next service interval.
Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
TF
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THOMAS F.
Wilmington, NC
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2015
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The best
A great place to buy a car and have it serviced.
Recommended
PHILLINA J G., Service Director from Parkway Hyundai of Wilmington responded on 06/10/2015 07:52 AM

Thank you for sharing your feedback! We appreciate your business.
Regards,
Phillina Jacobs
Service Manager

Employees worked with
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CHRISTOPHER BRUNK DEEN
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