CL

CODY M LANGE

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(266 reviews)
86

CW
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Chris W.
Redmond, WA
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service experience
Very courteous and professional. Got the job done in anticipated timeframe.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/12/2019 07:04 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great and fast service
Great and fast service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/12/2019 07:03 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

BG
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Barry G.
Vancouver, BC
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Factory Recall Service
Brought in vehicle for a factory recall. Hyundai upgraded the vehicle software to better detect if a resonance occurs in the engine signifying further attention. This was more a preventative service than a safety issue. Work was done in about an hour.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/08/2019 11:07 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
02/07/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
mechainic falling
I usually go to this dealership the last 3years had no complaints
The last time I brought my car in there were issues
with mechanic and the quality of work

I had to return twice for two different issues
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/07/2019 04:55 PM

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. We would love an opportunity to make it up to you."

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

AM
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Ajit M.
Surrey, BC
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/05/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
customer service excellence
Good person handling your service department warm,friendly and willing to properly guide and not misguide like the previous
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 02/06/2019 07:32 AM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

TM
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Thomas M.
Everson, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The extra mile
They go the extra mile to serve.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/30/2019 01:06 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2017 Elantra Maintenance
Brought my wife’s 2017 Elantra down to Burlington for the first service and never went back. Then brought it into Bellingham and it’s the only place her vehicle will ever be serviced! Top notch!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/30/2019 12:11 PM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

KE
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Kathleen E.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service department greeter was very helpful, thorough and cheerful to work with. He answered all my questions and took care of everything efficiently.
Good experience coming in for the Recall and oil change. He answered all my questions and took care of everything efficiently and took care of everything efficiently
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/17/2019 07:09 AM

“Your kind words are much appreciated”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/10/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
service
Kevin is always friendly and gives me an approximate time for the job.
would like to see some bottled water and choice of coffee OR water/tea.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/10/2019 07:35 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Maple Falls, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2019
Service Type: Repair
verified customer Verified Customer
Category: Service
Great people!
Make sure you have time but they have a comfortable waiting area and the people are great!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/09/2019 01:49 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

CB
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Carol B.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2019
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent
As always, both my car and me were treated very well. I love my car and her service providers! They rock...
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 01/04/2019 01:45 PM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

CB
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Charmain B.
Bellingham, WA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/21/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Pissed me off
Okay
Not Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/27/2018 07:17 AM

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. “

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

TA
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Teresa A.
Ferndale, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Your service staff
Kevin Heerspink, in the Hyundai office, is ALWAYS exceptionally welcoming and PATIENT w me!
No question is too much. Even if I ask twice about certain functions in my car!
Thank you so much, Teresa Ascencio
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/13/2018 01:39 PM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/12/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Thorough Job
Came in for some routine stuff and a car alarm issue and they fixed it all AND they did a full check up since I hadn't been here before. The shuttle service is also pretty convenient.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/12/2018 12:38 PM

“Your feedback is very valuable to our dealership”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/03/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service manager listens to his customers and follows through
Work was done in the time stated. Everything went as expected..
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 12/03/2018 11:57 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

KP
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Kathryn P.
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Mr P’s Santa Fe
Very pleased with the service and follow up.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/28/2018 10:56 AM

“We always appreciate positive feedback from our customers”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

RG
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Rodney G.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good folks. Good service
The people make the business
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/27/2018 08:39 AM

“We are so glad your experience here was a positive one”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

JC
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Jennifer C.
Mount Vernon, WA
2017 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast , nice, and good work
Everyone has always been super nice and make sure that all your concerns are taken care of.
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/14/2018 11:20 AM

“When our customers leave here happy, that makes us happy”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

RC
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Ruth C.
Blaine, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2018
Service Type: Repair
verified customer Verified Customer
Category: Service
Satisfied
I’ve been buying cars there for years and am totally satisfied on all levels!!!
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/13/2018 09:54 AM

“Thank you for the 5 stars”

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com

Verified Customer
Bellingham, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2018
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Great service
Recommended
Derek B., Service Manager from Rairdon's Hyundai of Bellingham responded on 11/06/2018 07:32 AM

“ It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future. “

Derek Blake
Service Manager
360-734-8810
dblake@rairdon.com
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