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CS

COREY SPOTTS

Kelly Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(389 reviews)
85

Reviews of COREY SPOTTS

Verified Customer
Orwigsburg, PA
2002 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Always receive great service from Freedom.
Recommended
Corey S. from Kelly Hyundai responded on 10/26/2020 11:25 AM

Thank you for the great review! If there is anything we can do to help in the future please do not hesitate to let us know.

Thanks,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Hamburg, PA
2012 Hyundai Accent
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/21/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Accenr 2012
They addressed our concerns
Recommended
Corey S. from Kelly Hyundai responded on 10/22/2020 07:26 AM

Hello,

Thank you for taking the time to complete our survey. I apologize we were unable to provide you with the 5 star service that we strive for. If there is anything we can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Orwigsburg, PA
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service, always!
Freedom always delivers great service!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 10/17/2020 05:24 AM

Thank you for the 5 star survey!

We are grateful for you and your business with us.
Have a great weekend!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
JA
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James A.
Hamburg, PA
2008 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always great service
Great service since 2008 after purchasing my Hyundai Elantra at freedom
Recommended
Corey S. from Kelly Hyundai responded on 10/15/2020 05:03 AM

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you as a loyal customer for all these years. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
DJ
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Daniel J.
Saint Clair, PA
2015 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Amazing service and a ton of help
These guys went above and beyond to help with the issues I had.
Recommended
Corey S. from Kelly Hyundai responded on 10/08/2020 11:35 AM

Thank you for taking the time to complete our survey and the 5 star review! I'm glad we were able to get you fixed up and back on the road! If there is anything i can do to help in the future, don't hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Ashland, PA
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service review
Service and staff is very good
Recommended
Corey S. from Kelly Hyundai responded on 10/08/2020 10:42 AM

Thank you for taking the time to complete our survey and the 5 star review! If there is anything we can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Sinking Spring, PA
2014 Hyundai Santa Fe
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
10/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine Replaced
The Warranty is a great thing! Appreciate the engine being replaced at 79,000 miles. I also appreciated Freedom picking up the car and bringing a rental for the car.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 10/06/2020 05:03 AM

Thank you for taking the time to complete our survey!
Your opinion is extremely important to us.

I apologize your recent visit with us was not favorable.
The situation with your vehicle was unique.

Regardless, I hope we can regain your confidence and trust with us.
I believe we can do that.

We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
MM
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M M.
Orwigsburg, PA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service.
Several years ago I had some issues at this service center. Years later I returned to this dealership to purchase a vehicle and have had all my service and maintainence done there. Big difference....for the better. Scheduling is prompt, service done right and personnel very courteous and helpful.
Recommended
Corey S. from Kelly Hyundai responded on 09/23/2020 04:03 AM

Hello,

Thank you for taking the time to complete our survey and the 5 star review! We really appreciate you giving us a second chance, and we are please to hear your visit went well. We are grateful to have you as a customer and look forward to seeing you in the future.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
FM
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Francisco M.
Hegins, PA
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very nice place to shop for a vehicle, very friendly, helpful people..
If anyone is looking to purchase a vehicle, let me say honestly, Freedom is the way to go, the service department and parts department and all other departments are great people, to them customers are first and they all demonstrate it all the time, thank you all, stay safe, keep up the good work....
Recommended
Corey S. from Kelly Hyundai responded on 09/14/2020 05:05 AM

Francisco,

Thank you for taking the time to complete our survey and the 5 star review! We are extremely grateful to have you as customer. It is always a pleasure having you at the shop with us. If there ever is anything I can do to help in the future, do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Reading, PA
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Fast and reliable
Recommended
STEPHEN C E. from Kelly Hyundai responded on 08/19/2020 10:52 AM

Thank you for the 5 star survey!

Your opinoin matters to us.
We are grateful for you and the time you spent with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
JM
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Jane M.
Reading, PA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Always helpful
Never have a problem with anyone at Freedom Hyundai. They don’t always have all the factory parts in and have to be ordered but the usually show up very quickly.
Recommended
Corey S. from Kelly Hyundai responded on 08/12/2020 10:23 AM

Hello

Thank you for taking the time to complete our survey and the 5 star review!

There are many things that go into controlling our parts inventory here at the dealership. Our parts team is constantly monitoring our on hand inventory and demand for every part that goes into each and every repair made at our facility. Our inventory is constantly changing to meet the demands of common repairs, but unfortunately there are still some repairs/ components that we don't have in stock.
None the less, we are extremely grateful to have you and your family as customers, and its always a pleasure having you guys here at the dealership with us.

If there ever is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Hamburg, PA
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service is great
Corey is always super polite and Jody the technician was courteous and knowledgeable.
Recommended
Corey S. from Kelly Hyundai responded on 08/12/2020 04:27 AM

Thank you for taking the time to complete our survey and the 5 star review! We appreciate the time you spent with us at the dealership and look forward to seeing you next time. If there is anything we can do to help, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Womelsdorf, PA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast service
Always great service at Freedom for all my Hyundai needs
Recommended
Corey S. from Kelly Hyundai responded on 08/03/2020 06:19 AM

Thank you for taking the time to complete our survey and the 5 star review! WE appreciate the positive feedback and are pleased to hear your visit went well. If there is anything we can do to help in the future, please do not hesitate to let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
JB
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Jordan B.
Minersville, PA
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and honest
Work is always done right by the Hyundai staff. Service department is honest about work needed or not.
Recommended
Corey S. from Kelly Hyundai responded on 07/31/2020 04:00 AM

Jordan,

Thank you for taking the time to complete our survey and the 5 star review! If there is ever anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
RW
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Ronald W.
New Ringgold, PA
2018 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Customer Service, like always!
I arrived for a routine oil change and the Technician found a issue with one of my tires,. It had a slow leak. Cory was the service adviser and we had a meeting with the technician to discuss options. A decision was made and proceeded as discussed. I was impressed by the customer focus that occurred, the professional atmosphere and the resulting speed to complete the work. All so simple if others would do same. Thanks guys.
Recommended
Corey S. from Kelly Hyundai responded on 07/21/2020 09:43 AM

Ron,

Thank you for taking the time to complete our survey and the 5 star review! We always look forward to having you here at the dealership with us. If there is ever anything we can do to help, please let us know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
RS
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Rhonda S.
Bernville, PA
2010 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service visit
I gave 5 stars but only 4 are showing up. The service department went out of their way to work on my car. Their accommodation to work on my car are greatly appreciated.
Recommended
Corey S. from Kelly Hyundai responded on 07/13/2020 05:13 AM

Rhonda,

Thank you for taking the time to complete our survey and the positive feedback. If there ever is anything I can do to help in the future, please do not hesitate to let me know.

Thanks again,
Corey

Employees worked with
CS
COREY SPOTTS
Verified Customer
Orwigsburg, PA
2019 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great service
Recommended
Corey S. from Kelly Hyundai responded on 06/30/2020 11:15 AM

Thank you for taking the time to complete our survey and the 5 star review!
We appreciate the feedback and look forward to seeing you at your next visit.

Thanks again,
Freedom Hyundai

Employees worked with
CS
COREY SPOTTS
HD
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Harry D.
Auburn, PA
2013 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Inspection service
Fast inspection and tire rotation service!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/22/2020 09:49 AM

Thank you Harry for the 5 star survey!

We are thankful for your business and time.
We look forward to your next visit.

Have a great week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
MW
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Michael W.
Bethel, PA
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Satisfaction
Like always, friendly and professional service. Because I have a high mileage car, they gave me maintenance suggestions to consider.
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/18/2020 11:03 AM

Thank you Michael for the 5 star survey!

Thank you for your patronage and your valuable time with us.
We look forward to another opportunity to serve.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
VS
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Vickie S.
Blandon, PA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast Service!
I had my first oil change on Saturday. This is something I never look forward to. But this time I was very impressed. They got me in and out in know time. Very happy we the fast customer service. Thanks Freedom Hyundai in Hamburg!!
Recommended
STEPHEN C E. from Kelly Hyundai responded on 06/17/2020 04:19 AM

Thank you Vickie for the 5 star survey and the kind words!

We are very happy to you and your business with us.
We look forward to your next visit.

Enjoy the rest of your week!

Steve

Steve Eberhardt
Service Manager
484-665-0130 x2415
Employees worked with
CS
COREY SPOTTS
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