CARLOS VELASCO

Good Morning Ivy,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Carlos and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2017 Hyundai Tucson!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Good Morning Alejandro,

Thank you so much for filling out our survey about your recent experience with us. We appreciate your feedback and are glad to hear that Carlos and the rest of our service team were able to provide you with 5-Star Customer Service while you were here for maintenance on your 2021 Hyundai Palisade!

We are grateful for your business and excited to be of service for all of your vehicle's needs in the future.

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Hi Sheri,

Thank you so much for filling out our survey! I'm excited to hear that you had a good experience while here with your 2020 Hyundai Santa Fe, and that Carlos was able to treat you with 5-Star Customer Care. We appreciate you and are grateful to have you as a member of our Temecula Hyundai Family!

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Good Morning Candis,

Thank you for taking the time to fill out our survey! We appreciate your feedback and are glad to hear that you had a positive experience with us during your most recent visit.

I do apologize for the lack of available appointment times. We acknowledge that it has been harder than usual for customers to have access to convenient appointment times, and we are working hard every day to remedy this issue. You are right in that one of the reasons for this unusual delay is the COVID-19 Pandemic, but, nonetheless, our customers should be able to get service on their vehicles done in a timely manner that ensures the safe operation of their cars at all times. We are doing our very best to accomodate everyone as best we can, and we appreciate your patience! 

Thank you again for your valued feedback, and for your loyalty as a member of the Temecula Hyundai Family. We appreciate you!

Sincerely,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Hi Elyse,

Thank you for taking the time to complete our survey! We greatly appreciate your feedback and are glad to hear that our crew provided you with 5-Star Customer Care. We stive to treat every one of our guests as if they were members of our own families, and I'm happy to hear that we were able to do that for you. We are grateful for your business and look forward to servicing all of your vehicle's needs in the future!

Thanks again!

Peyton Katz
BDC Agent, Temecula Hyundai Service

Good Morning Sheryl,

Thank you so much for taking the time to fill out our survey! We greatly appreciate your feedback and are glad to hear that you had a 5-Star Customer Experience while here servicing your 2020 Hyundai Ioniq. Carlos, your service advisor, as well as our entire Service Team, strive to make every visit with us fast, friendly, and efficient; and we pledge to do it right, the first time. We are grateful for your loyalty as a Temecula Hyundai Famiy Member, and look forward to servicing all of your vehicle's needs in the future.

Thanks again; we appreciate you!

Best,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Good Morning Vilma,

Thank you for taking the time to fill out our survey regarding your recent experience with us. We appreciate your feedback and, as always, will use it to grow and improve the way we operate here at Temecula Hyundai. I'm glad to hear that you had a great customer experience while here with your 2016 Hyundai Elantra, but would like to provide you an opportunity to discuss any issues you may have had with us. I do apologize that our repair prices were higher than you expected, and would love a chance to make it right for you! We value your business as a loyal Temecula Hyundai Family Member, and want you to have the best experience possible, every time you visit us.

Thank you again for your honest feedback. We are grateful for you!

Best,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Hi Maria!

I'd like to thank you for taking the time to fill out our survey regarding your service experience with us. I'm so happy to hear that you can count on us for all of your service needs for your 2012 Hyundai Sonata. Your Service Advisor, Carlos, and the rest of the Temecula Hyundai Service Team work hard every day to provide fast, efficient maintenance that is completed right the first time, every time. 

Thank you again for your positive feedback, and for being a loyal Temecula Hyundai customer. We appreciate you!

Best,

Peyton Katz
BDC Agent, Temecula Hyundai Service

Good Morning Linda, 

Thank you for taking the time to complete our survey on your recent service with us. I'm ecstatic to hear that Carlos and the rest of our Service Team gave you 5-Star Customer Care, and that the appointment was completed in a timely manner. We strive every time to complete our services in efficient, timely manners, and to complete them right the first time. I'm very glad we were able to do just that for your 2019 Hyundai Santa Fe. 

We look forward to taking care of all of your service needs in the future. Thank you again for being a loyal part of the Temecula Hyundai Family. 

Peyton Katz
BDC Agent, Temecula Hyundai

Hi John,

Thank you for taking the time to fill out our survey! I'm very glad to hear that you continue to have great experiences with Carlos. He and the rest of our Service team always strive to give 5-Star service, every time. We sincerely appreciate your business and look forward to servicing your vehicles in the future.

Thanks again for choosing Temecula Hyundai!

Peyton
BDC Agent, Temecula Hyundai Service

Thank you for completing a SureCritic Survey about your experience with us. I spoke with Carlos, your advisor, about your experience, and we would love the opportunity to make this right for you. At the time of your next service on this vehicle or another, please feel free to speak with Carlos about any services you need, and we would be happy to take care of you as best we can. 

Thank you for the great 5 star review. We appreciate you taking the time to fill out the survey. 

Thank you for the great 5 star review. Hope you have a great day.  So sorry it took so long to get the vehicle appointment. We are working as quickly as possible to service as many customers as possible. 

 

Thank you for coming in to have your vehicle serviced with us. We appreciate you as a customer of Temecula Hyundai.  I am so sorry about the confusion with the loaner vehicle. 








                                         Carlos Velasco
                                        Service Manager
                                         (951)699-6807

Thank you for the outstanding 5 star review. We appreciate you taking the time out of your day to give us a great 5 star review. 

 

Thank you for the outstanding 5 star review. We appreciate you taking the time out of your day to give us a great 5 star review.