DT

DANNY PEREZ TORRES

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(577 reviews)
81

VB
gravatar
Vicki B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service
Always excellent service & care
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/24/2021 01:33 PM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

CG
gravatar
Charles G.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2021
Service Type: Repair
verified customer Verified Customer
Category: Service
The great care that they take care of my car.
Dan who checked the process of my car was very active and up dated me and informed me on the process of the repair. He was on top of every thing that needed to be checked . He did a great job as well as explaining the need to complete my service requirements
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 03/01/2021 06:16 AM

 We sincerely appreciate you taking the time to share your service experience and kind words with us. Danny and our Service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

JB
gravatar
Jerry B.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Leon and Tony are a great team.
Staffed by wonderful, caring people who take the time to listen and are willing to make a difference by building relationships through honesty and trust.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/22/2021 12:11 PM

 We appreciate you taking the time to share your experience with us and your kind words. Our team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SM
gravatar
Sally M.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Fast and Friendly
Timely service and great personnel.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 02/11/2021 05:42 AM

 We greatly appreciate you taking the time to share your service experience with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Friendly staff, repair work was excellent.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 01/04/2021 06:19 AM

We thank you for taking the time to share your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.
 Happy New year.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

SN
gravatar
Smiljana N.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Profesional
Exceptional service!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/28/2020 06:06 AM

 Thank you for sharing your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GP
gravatar
Gary P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Fantastic
Great
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/14/2020 06:17 AM

 We greatly appreciate you taking the time to share your service experiences with us and your continued loyalty to Hyundai of St Augustine. Our service team is committed to keeping you safe while exceeding your expectations.

 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

RB
gravatar
Rebecca B.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
First time....
A little concerned seeing about six other people in the waiting room. But, all turned out very well and spoke with other customers who highly recommended the staff at this location!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/07/2020 05:36 AM

 Thank you for taking the time to share your service experience with us and the 5 star rating. Our service team is committed to keeping you safe while exceeding your expectations.
 Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

GP
gravatar
Gary P.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great staff
Exceptional!!!!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 12/01/2020 01:23 PM

 We thank you for taking the time to share your service experience with us and your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

EK
gravatar
Ellen K.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Hyundai of St. Augustine My Dealer
They are such terrific people working there. They do their best to help with any issues and go way beyond their way to help you out.
This is my 4th car I have purchased from Hyundai of St. Augustine. Would not go anywhere else to buy a car.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/30/2020 05:49 AM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Our service team is committed to keeping you safe while exceeding your expectations. Happy holidays from our family to yours.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PW
gravatar
Patricia W.
Saint Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Only the best will do
I have been a customer of St Augustine Hyundai for more than a few years. I have always had the best service whether buying a car or having it serviced. There is no other dealership for me.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 11/18/2020 11:48 AM

 We greatly appreciate you taking the time to share your service experiences with us and your kind words. Danny and our service team are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

PR
gravatar
Paul R.
Jacksonville, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Top Notch Service!
Danny, Is the man I go to there for my car service because he is true blue! The mechanic he works with clearly obeys his instructions and does just what I want done with my car. What more could I ask for! Top notch service every time.

Thanks,

Paul
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 11/05/2020 07:08 AM

We greatly appreciate you taking the time to share your experiences with us and your kind words. We are truly blessed to have such wonderful guests. We are committed to keeping you safe while exceeding your expectations


Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Employees worked with

Verified Customer
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/23/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
latest review
seats uncomfortable in waiting room
outside waiting area was noisy and hot
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/23/2020 08:08 AM

 Thank you for sharing your service experience with us. Our sincere apologies as the extra measures we are taking to keep everyone safe is taking a little longer than previously. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

AT
gravatar
Amron T.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
In and out with ease
Dropped car off while the hubby and I got out for some much needed adventure. Came back to the car ready! No big pressure, this time, to do more “maintenance “ items. Grateful. Last time that was an issue, but not this time.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/21/2020 06:09 AM

 Thank you for sharing your service experience with us and we hope you enjoyed your much needed adventure. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

Verified Customer
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service Danny
You will never be disappointed or unable to resolve any car repair issues. The service advisors treat u like family , and if they can’t get it right they will keep trying until your satisfied.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 10/19/2020 05:50 AM

 Thank you for taking the time to share your service experience with us and your kind words. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

MS
gravatar
Michael S.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
Online service scheduling, customer service, cleanliness of service department waiting room, reliable technical work.
Recommended
CHERYL B. from Hyundai of St. Augustine responded on 10/02/2020 12:45 PM

Thank you for sharing your service experience with us and the 5 star rating. We are committed to keeping you safe while exceeding your expectations.

 



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People" 
Employees worked with

JP
gravatar
John P.
Palm Coast, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
friendly good service
lot better friendly
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/30/2020 01:01 PM

 Thank you for sharing your service experience with us and we sincerely appreciate your continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"

Verified Customer
Saint Augustine, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Shine
Nice environment in waiting room. Drinks? Snacks, tv, wireless provided. Staff friendliness & help. Comfort to sit & read nice magazines. Rest, comfort & smile.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/22/2020 02:50 PM

 Thank you for sharing your service experience with us. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VB
gravatar
Vicki B.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
exceptional service
I have been a Hyundai custormer for almost 10 years....it was the reason my new car is another Hyundai. Service has always been excellent and the personnel have always been courteous and informative.
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/17/2020 05:14 AM

 We greatly appreciate your kind words and continued loyalty to Hyundai of St Augustine. We are committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with

VF
gravatar
Vincent F.
St. Augustine, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Happy, Long-Time Customer
Don’t buy or service your Hyundai anywhere else!
Recommended
JOE K., Service and Parts Director from Hyundai of St. Augustine responded on 09/15/2020 05:18 AM

 We greatly appreciate you taking the time to share your service experience and kind words with us. Our service team is committed to keeping you safe while exceeding your expectations.



Thank you to all of our wonderful guests for helping make us the #1 Hyundai Customer Satisfaction Service Center.


Sincerely,
Service Team
Hyundai of St. Augustine
Genesis of St. Augustine
"Excellent Service from Excellent People"
Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.