Business Solutions
SureCritic / Hyundai Dealer / Lakeland Hyundai / DALTON FRIEDEL
DF

DALTON FRIEDEL

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(182 reviews)
60

Reviews of DALTON FRIEDEL

EP
gravatar
Edward P.
Lake Wales, FL
2020 Hyundai Palisade
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/03/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and friendly service
The service crew are well trained and pleasant to deal with. Able to explain things with satisfaction
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021 08:28 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
KB
gravatar
Kathryn B.
Plant City, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Oil change
Always done good.. tires checked... washed..
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 01/06/2021 08:27 AM

We truly appreciate your business and thank you for choosing Lakeland Hyundai. If we can do anything, just let us know.

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Plant City, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customerVerified Customer
Category: Service
Great
Great service
Recommended
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Plant City, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customerVerified Customer
Category: Service
Great
Great service
Recommended
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/26/2020
Service Type: Maintenance
Category: Service
Not bad
Friendliness of staff was nice and the return of my vehicle. Important information was left out at the beginning that could have benefited me and now I will have to pay more if I have to go back for the same thing.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/28/2020 06:45 AM

I would like the opportunity to speak with you regarding your recent service experience. I would like to opportunity to speak with you directly to see if there is anything I can do to help. I look forward to speaking with you soon and have a great Monday. 


Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Bartow, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent service and convenience
Scheduled maintenance online. Drove up greeted and handed vehicle over. Made myself comfortable and read my Kindle. Car drove back up to me washed, vacuumed and spray sanitized. Checked out and they handed me my keys.
Friendly staff and comfortable surroundings
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/29/2020 05:57 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
ML
gravatar
Max L.
Bartow, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Good care
I am really satisfied.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/29/2020 05:55 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
PS
gravatar
Peter S.
Lake Alfred, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good job Service Department
Service department has always done a good job for me.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/29/2020 05:55 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
EM
gravatar
Eric M.
Lakeland, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Come join the Lakeland Hyundai family!
They really do treat you like family here. Courteous, friendly, and respectful service
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:44 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
JJ
gravatar
John J.
Lakeland, FL
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Merry Christmas.
Had a friend coming from out of state but discovered that I had a screw in my car tire that same morning. Took it right over to Hyundai and Dalton got me out fast with a new tire.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:44 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
DS
gravatar
Donald S.
Zephyrhills, FL
2007 Hyundai Entourage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly & efficient
Excellent staff!
Friendly and helpful
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:45 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Marion, IA
2015 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service that even makes my car happy
Fair and honest advice from service personnel that I have learned to trust.
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:41 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
KM
gravatar
Kenneth M.
Lakeland, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Excellent employees, service, vehicle, clean, Awesome Atmosphere!!!!!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 12/12/2020 06:34 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lakeland, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Very happy
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/30/2020 08:42 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
RR
gravatar
Rafael R.
Lakeland, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service department
Convenient and reliable
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/20/2020 05:37 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
PH
gravatar
Paul H.
Lakeland, FL
2010 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick, courteous service.
Five stars
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/20/2020 05:37 PM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lithia, FL
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Service was great!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/18/2020 04:05 PM

Thank you for your great rating. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
CM
gravatar
Charles M.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Clean and curteous
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/16/2020 06:35 AM

Thank you for your great rating. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
RS
gravatar
Rebecca S.
Orlando, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick and friendly drop in service
On the road from Orlando to Lakeland, we noticed a warning to check our rear brake light on our Tucson. We called Lakeland Hyundai service department, and they said to come on by even though they were fully booked for service. Our brake light was checked by a service rep as soon as we pulled in, and it was replaced within an hour. Service rep was welcoming and friendly. These Lakeland visitors were impressed and send a big thank you!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:47 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
JO
gravatar
Jean O.
Lakeland, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
always pleasurable
I recommend Lakeland Hyundai to everyone who is looking for service or a new car
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:47 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
ND
gravatar
Nicole D.
Lakeland, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service- Dalton is the best
I already left a review but if I can give them 5vstars everyday I will! Amazing service!! Dalton at Lakeland Hyandai was amazing!!!
Recommended
JESSICA L A., Service Manager from Lakeland Hyundai responded on 11/13/2020 04:51 AM

Thank you for your positive rating and review. If we can do anything, don't hesitate to ask... we're here to help!

Jessica Alexander
Hyundai Service Manager
863-577-5122
Employees worked with
DF
DALTON FRIEDEL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.