Business Solutions
SureCritic / Hyundai Dealer / Lakeland Hyundai / DALTON FRIEDEL
DF

DALTON FRIEDEL

Lakeland Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(182 reviews)
60

Reviews of DALTON FRIEDEL

Verified Customer
Lithia, FL
2019 Hyundai Santa Fe
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customer Verified Customer
10
Category: Service
Follow Up
I appreciate being contacted.
Employees worked with
DF
DALTON FRIEDEL
AG
gravatar
Alfred G.
Lakeland, FL
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
The best service.
They did a very good job, have been going here for almost six years, will be back.
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lakeland, FL
2012 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2021
verified customer Verified Customer
10
Category: Service
Customer Service
I sent a survey over and Jessica quickly reach out to me and address my concerns. I am truly grateful ?. I love Lakeland Hyundai!!!!
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lakeland, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Service with a smile
Always a pleasant experience while serving my vehicle.
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lakeland, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
Service Type: Repair
verified customer Verified Customer
8
Category: Service
Excellent service
Had a great us experience at Hyundai, they are really good at making sure their customers as satisfied and taken care of in a timely manner.
Employees worked with
DF
DALTON FRIEDEL
DA
gravatar
Daniel A.
Lakeland, FL
2021 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customer Verified Customer
10
Category: Service
Service was professional
We were unaware that appointments are recommended even for an oil change. I made the appt. and all went well. I understand everyone is short staffed right now.The sticker recommends the next oil change after 7000 miles. I will be be bringing it in sooner because my husband was it so at around 3000.
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lake Wales, FL
2015 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customer Verified Customer
10
Category: Service
Resolved
My concerns were addressed, and I'm satisfied with their remedy.
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Winter Haven, FL
2021 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2021
verified customer Verified Customer
10
Category: Service
Great Customer Service
An employee named Heidi called me regarding my initial review. She wanted to know what was wrong and how things could be resolved. She was nice and she apologized for my inconvenience and offered to help me with anything moving forward. I never had anyone actually call to resolve a problem from a survey but she did great when it came to helping me.
Employees worked with
DF
DALTON FRIEDEL
GR
gravatar
Grace R.
Lakeland, FL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Hyundai Owner
Service scheduled as required on next available date which was carried out promptly on arrival without issue. Notified of completion in good time and was on my way.
Employees worked with
DF
DALTON FRIEDEL
KB
gravatar
Kathryn B.
Plant City, FL
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Favorite dealership
Always prompt and friendly
Staff. Comfy waiting area .. coffee and snack if you want.
Restrooms sparklingly clean. Couldn’t ask for more!!
Employees worked with
DF
DALTON FRIEDEL
WC
gravatar
Wanda C.
Avon Park, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Recent service
Great service by Dalton and all of the service crew. Thanks.
Employees worked with
DF
DALTON FRIEDEL
AR
gravatar
Alan R.
Lakeland, FL
2011 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
no
nothing to say
Employees worked with
DF
DALTON FRIEDEL
DC
gravatar
Debora C.
Lakeland, FL
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Everything went without a hitch!
First trip there after purchase of 1st Hyundai. I was pleased with the efficiency.
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Haines City, FL
2020 Hyundai Veloster N
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Always great service
Best place to get my Hyundai serviced by far. The team at Lakeland Hyundai is exceptional and knowledgeable.
Employees worked with
DF
DALTON FRIEDEL
WG
gravatar
Willie G.
Mulberry, FL
2021 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Very good service.
The young lady that assisted me was very knowledgeable of the product, and that was a very good feeling.
Employees worked with
DF
DALTON FRIEDEL
TT
gravatar
Thea T.
Fort Meade, FL
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Repair
verified customer Verified Customer
10
Category: Service
Great experience
Lakeland Hyundai went above & beyond to get mea shuttle to & from the nursing hometo visit my .other while the serviced my vehicle!
Employees worked with
DF
DALTON FRIEDEL
JE
gravatar
Jennifer E.
Avon Park, FL
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2021
Service Type: Maintenance
verified customer Verified Customer
10
Category: Service
Top of the line service
The staff here at Lakeland were exceptional. Well worth the two hour drive , I’d definitely drive the distance if it means great service. Very pleased ??
Employees worked with
DF
DALTON FRIEDEL
GT
gravatar
Guillermo T.
Davenport, FL
2016 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Maintenance
verified customer Verified Customer
8
Category: Service
service was o.k.
service was o.k.
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lakeland, FL
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
verified customer Verified Customer
10
Category: Service
Service was completed, but took too long
The work on my Hyundai was completed, but the time for a 7500 mile service took too long. My service Advisor, Dalton, couldn't be found when I arrived and it too long for my car to get into the service area. He never keep me informed about the delays.
Employees worked with
DF
DALTON FRIEDEL
Verified Customer
Lakeland, FL
2019 Hyundai Ioniq Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
verified customer Verified Customer
10
Category: Service
Stayed with the issue
Despite a couple of rounds, the service department stayed with the unusual issue I was facing until they found the proble.
Employees worked with
DF
DALTON FRIEDEL
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.