Business Solutions
SureCritic / Hyundai Dealer / St. Charles Hyundai / DUSTIN A HELLER
DH

DUSTIN A HELLER

St. Charles Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(56 reviews)
0

Reviews of DUSTIN A HELLER

PH
gravatar
Phillip H.
Saint Louis, MO
2017 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Honest, Courteous Dealership
The staff is courteous. The staff is honest. They do good work. They charge a little too much, so I only go every other service visit. I don't want to pay the price every time. If another place tells me I need work done I check with St. Charles Hyundai before I get the work done.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
DB
gravatar
Denise B.
Weldon Spring, MO
2019 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service department
The service department is great. They are friendly, courteous and listen when you have a problem or question.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
BO
gravatar
Brian O.
O Fallon, MO
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Super Service as always
Tyler and Brad always work had to get me the best service deal. Always willing to explain what is involved in a repair and if and when it is needed. Highly recommend. I have three cars that go to this dealership.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
NO
gravatar
Nancy O.
O Fallon, MO
2018 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and excellent service
A great service department the personal or very polite and knowledgeable.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
O Fallon, MO
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service as usual
I have purchased several cars from St. Charles. The service is always exceptional and the staff is always courteous.
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
DP
gravatar
Diane P.
Florissant, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Another Great Experience
My regularly scheduled vehicle maintenance was top notch. Time in and out was within 1 hour.
Maintenance staff are always professional and courteous.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
Verified Customer
Saint Peters, MO
2020 Hyundai Venue
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021
verified customerVerified Customer
Category: Service
Service review
Once the exact terms and conditions were explained to me, I understood the initial reluctance of the service writer to have the service performed. I understand it now. I would recommend St. Charles Hyundai.
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
Verified Customer
Pacific, MO
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good sewvice
I’ve been taking my cars to this dealership always good customer service
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
VD
gravatar
Vilma D.
Brecknrdg Hls, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer service
Excellent customer service, you guys are amazing ?
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
SB
gravatar
Scott B.
Saint Charles, MO
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
In and out on good time, service advisor was professional.
Getting a little too pricey tho.
$50 for an oil change a little over the top.
Would recommend with warming about price.
Recommended
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
Verified Customer
O Fallon, MO
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2020
verified customerVerified Customer
Category: Service
Excellent customer service
I appreciate the attention to great customer service!
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
JF
gravatar
Jody F.
Saint Charles, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Local personnel are very good to work with
I have had car 2years never had bad service
Recommended
Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
Verified Customer
Saint Charles, MO
2020 Hyundai Kona
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2020
verified customerVerified Customer
Category: Service
Great Response to service
Very quick response to a problem with service time. Thank you!
Recommended
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
RA
gravatar
Ross A.
O Fallon, MO
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Dept
Chris was outstanding ding to work with! He went out of his way the help resolve the problem.
Recommended
CLINT J. from St. Charles Hyundai responded on 11/18/2020 10:12 AM

Thank you for rescore and feedback about Chris. We appreicate to response!

Sincerely,
Clint Johnson
Service Manager
636-278-9233

Employees worked with
CL
CHRISTOPHER LIPE
DH
DUSTIN A HELLER
DP
gravatar
Dennis P.
Chesterfield, MO
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was done on time like they said it would be.
Always good service & never high pressure to purchase services which I don't need.
Recommended
Brad D. from St. Charles Hyundai responded on 11/19/2020 09:09 AM

Thank you for the great five star survey! we hope to see you soon for your next scheduled maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
CT
gravatar
Cynthia T.
Saint Peters, MO
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Excellent service. Friendly and helpful staff.
Recommended
Brad D. from St. Charles Hyundai responded on 11/19/2020 09:09 AM

Thank you for the great five star survey! we hope to see you soon for your next scheduled maintenance. 

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Verified Customer
Swansea, IL
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5 Star Service!!!
Great service all the time! Which is why I always will come back and bring others!!! The #1 Service Dept hand down!! Keep up the good work!!!
Recommended
Brad D. from St. Charles Hyundai responded on 10/20/2020 07:01 AM

Thank you for the great five star survey. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
KN
gravatar
Kanada N.
Kirksville, MO
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/28/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Kanada
Everyone is easy to work with, I called to make an appointment for an oil change on Monday and they got me in on Wednesday. They picked up my car and brought it back to me. Also had a chip in my windshield and they found the cheapest replacement for me. Very appreciative of their service.
Recommended
TYLER R., Service Advisor from St. Charles Hyundai responded on 09/30/2020 05:38 AM

Thank you for the great five star survey! We hope to see you soon for your next service appointment!

Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Employees worked with
TR
TYLER RODRIGUEZ
Service Advisor
DH
DUSTIN A HELLER
Verified Customer
Saint Peters, MO
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service!
We are on our second Hyundai. The service department has always been exceptional in service on the car and how they treat their customers!
Recommended
Brad D. from St. Charles Hyundai responded on 09/21/2020 02:50 PM

Thank you for the survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
TL
gravatar
Terry L.
Saint Louis, MO
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always easy to get an appointment and the service is fabulous.
My go to for my car. I trust them to get the job done correctly and quickly. The staff is always courteous and friendly, and the waiting room is very comfortable and inviting.
Recommended
Brad D. from St. Charles Hyundai responded on 09/22/2020 05:01 AM

Thank you for the survey on your recent service. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
Employees worked with
BD
BRAD DEAN
DH
DUSTIN A HELLER
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.