Thank you for the great five star survey, We hope to see you soon!
Brad DeanVery thankful for the survey! Thank you for coming to St. Charles Hyundai for service!
Tyler RodriguezThank you for the five stars and the completion of the survey!
Tyler Rodriguez
Service Advisor
636-441-4481
ext. 1620
tyler.rodriguez@stcharlesauto.com
Thank you for taking the time on the phone with me today and thank you for filling out the survey. We look forward to doing more business with you in the future.
Thank you
Chris Lipe
Service Advisor
St Charles Hyundai
(636)441-4481
My name is Josh and I am the new service manager here at St Charles Hyundai. I would like to talk with you about your last service visit. I took a look and it looked like you were overcharged on your last visit. I would like to talk with you and find a way to make it right. You do mention in your review that you spoke with the service manager regarding this but I don't believe it was me. If you could give me a call at your earliest convenience so we can make this right.
thanks
Josh Higginbotham
Service Manager
St Charles Hyundai
direct line (636)244-5147
Mr. Williams,
Thank you for taking the time out of your day to do this for us. Chris told me you were having some rough times right now and I totally understand and can emphathize with that. I hope you know your 100% satisfaction is always our #1 goal.
Please reach out to me with any further concerns you may have.
Thank you again for your consideration and I honestly wish you the best.
Respectfully,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Ms. Clough,
Thank you for speaking with Chris on the phone. He was very concerned when he saw the score on the survey you returned. I am very happy that he was able to resolve your concern. Your 100% satisfaction is always our #1 goal. Please reach out to me personally if you have any further concerns.
Thank you again,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Ms. Branson,
Thank you for taking my call today. I appreciate your time and consideration.
Please reach out to me personally if you have any further concerns.
Respectfully,
Ed Troutman
Fixed Operations Director
St. Charles Auto Group
Thank you for the survey on your recent service. Glad we could talk and resolve the issue with the recent service, We look forward to your future services with our dealership.
Brad DeanThank you for rescore and feedback about Chris. We appreicate to response!
Sincerely,
Clint Johnson
Service Manager
636-278-9233
Thank you for the great five star survey! we hope to see you soon for your next scheduled maintenance.
Brad DeanThank you for the great five star survey! we hope to see you soon for your next scheduled maintenance.
Brad DeanThank you for the great five star survey. We hope to see you soon!
Brad DeanThank you for the great five star survey! We hope to see you soon for your next service appointment!
Tyler RodriguezThank you for the survey on your recent service. We hope to see you soon!
Brad DeanThank you for the survey on your recent service. We hope to see you soon!
Brad DeanThank you for the great five star survey.We hope to see you soon!
Brad DeanThank you for the great five star survey. We hope to see you soon!
Brad DeanThank you for the great five star survey. We hope to see you soon!
Brad DeanThank you for the amazing five star survey!