DH

DYLAN HULME

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(167 reviews)
100

RK
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Robert K.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
They were quick in determining the problem and getting it fixed. The site is clean and the waiting area is comfortable. The prices are good for the work being done.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/26/2017 05:15 AM

Mr. Krause,

 Thank you, sir, for the fantastic survey comments. I will share with my staff. Thank you, Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208

MK
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Matthew K.
Oklahoma City, OK
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Service was great!
We had a very unfortunate situation and the service staff was extremely understanding and helpful. While I'm not happy with Hyundai as a whole, I was very impressed with this dealership. If I lived in Texas, I would use this provider for all services.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2017 09:40 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

BZ
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Bohan Z.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love this place
Best place to do your service !
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/01/2017 05:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

BC
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Bruce C.
Little Elm, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
friendly
yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/30/2017 05:32 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DJ
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David J.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
See prior comments
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/07/2017 02:38 PM


Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

JM
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The employees are so professional and friendly
I always get a job well done at Eckerts. A great place.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2017 03:17 PM

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

JD
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Jeanette D.
Southlake, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance
For 10 years I have relied on them to keep a watchful eye on what service is needed and that which will be needed in the future. They've consistently done good work and only recommended what the car needs. They've earned my trust and my family has bought 2 cars and a SUV from them.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2017 07:26 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

BE
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Brandy E.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great on so many levels
I bought my car from them and was very impressed, so I decided to take my car there to be serviced. They are always so professional, nice, aren't condescending to women, and quickly. I solely use them to have my car serviced and if I needed another car one day I intend to buy it from them.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/30/2017 05:43 AM

Thank you so much, Ms. Ellis

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

JG
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Jimmy DeLeon
Great Service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/14/2017 06:41 AM

Thank you sir

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DS
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Dale S.
Keller, TX
2011 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
The service department
Very professional service at a reasonable rate QuickTime.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/11/2017 12:09 PM

Thank you,  very kind of you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

AK
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April K.
Carrollton, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Service and Friendly Staff
Great Service and Friendly Staff!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 06/03/2017 10:00 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

LW
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Lynne W.
Justin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Loyal Customer
I have purchased two cars from Eckert Hyundai and have not taken them anywhere else for service because the service here is exceptional and reasonable. All the employees make you feel like part of the family. It's a great place!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/26/2017 05:21 AM

Thank you Lynne

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

ML
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Margaret L.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Your servicc
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/15/2017 10:30 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

BZ
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Bohan Z.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent service !
It is really service , change my wheel bear in a perfect way and the price is affordable compared to other store! And most important is that the dealer is really professional and they know what they are doing !
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/13/2017 08:54 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

SS
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Sonja S.
Aubrey, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Sonata Car Maintenance
They work with me and keeps my vehicle in good shape.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/03/2017 05:47 AM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

CH
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Clarence H.
Lake Dallas, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
The work was timely, economical and my car performs well.
Betty H
Yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/03/2017 05:47 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208

VC
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Vernon C.
Flower Mound, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer Friendly
The guy at the front counter does an amazing job of keeping me informed.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 04/17/2017 06:50 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

PP
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PATRICK P.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Service
I had engine trouble with my 1 yr old Tucson. Had my vehicle towed in to Eckart. They contacted me right away and kept me updated on the diagnosis. They finished long before they estimated and had me back on the road in no time
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/31/2017 02:41 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

PB
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Peggy B.
Krum, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
always good
I bought my car here in 2006 and have them service it through the life of the car, one of few dealerships I feel sure of when it comes to serving my car. Jimmy has been my service writer for years, no pressure, no nonsense.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/16/2017 01:38 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with

DW
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David W.
Denton, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Professional timely service
Great service!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/10/2017 12:47 PM

Thank You

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
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