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SureCritic / Hyundai Dealer / Eckert Hyundai / DYLAN HULME
DH

DYLAN HULME

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(167 reviews)
100

Reviews of DYLAN HULME

Verified Customer
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Super service
Always great service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/16/2017 07:21 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
LC
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Larry C.
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Service
I have always been treated very well at Eckert. I have purchased 2 vehicles from them, and the entire process as well as the ongoing visits to the service area have been outstanding!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/08/2017 08:41 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
MY
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Marty Y.
Flower Mound, TX
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
Jimmy was our service representative. He was extremely helpful and attentive to our needs. He kept us updated on the progress of our vehicle the entire step of the way. From drop-off to pick up, thank you so much for the great service..
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/07/2017 06:06 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
Verified Customer
Denton, TX
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Amp
So far so good.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/28/2017 04:13 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
PJ
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Paula J.
Argyle, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Courteous, professional and prompt service
They were very fair, kind and courteous dealing with my wife. They fixed all warranty issues and didn't try to oversell me on the useless extras. I would definitely buy another vehicle from them and use their service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/28/2017 04:14 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
MS
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Madison S.
Argyle, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/08/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great Communication from staff & timely completion of work
The couple times I called to inquire about the status of my car, the staff was knowledgeable and helpful. The work was completed in a timely manner and communicated thoroughly. Ultimately, this experience was exceptional and I plan on bringing my car back every time I need anything service related.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/09/2017 04:35 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
JL
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John L.
Denton, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/30/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Professionalism, ease of service, accommodating
They Do a good job!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/30/2017 01:42 PM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
NS
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Narjeet S.
Little Elm, TX
2009 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
SERVICE
GREAT SERVICE
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/19/2017 08:25 AM

Thank You 

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
ML
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Montie L.
Justin, TX
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2018 Sonata Oil Change
The staff were very professional and courteous. The service was performed in a timely manner.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/14/2017 06:41 AM

Thank you for the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
Verified Customer
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/02/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil Change & Tire Rotation
Everything was wonderful and I was very impressed with the staff and waiting area. However, just an oil change and tire rotation should not take over an hour and a half. Other than that I was very satisfied.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/02/2017 07:35 PM

I am so sorry it took so long I will look into it.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DH
DYLAN HULME
Verified Customer
Justin, TX
2011 Hyundai Elantra
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
09/29/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Efficient and friendly
Good value. Staff was friendly and efficient.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/29/2017 07:33 AM

Sir, I apologize for that it appears the only thing they found that needed to be addressed was that the a/c was slightly low and you performed that service so nothing else was due on the vehicle at this time.  As far as your future services regular oil change on your next visit. At 60k there is a larger service due but currently, you are caught up.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
RK
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Robert K.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
They were quick in determining the problem and getting it fixed. The site is clean and the waiting area is comfortable. The prices are good for the work being done.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/26/2017 05:15 AM

Mr. Krause,

 Thank you, sir, for the fantastic survey comments. I will share with my staff. Thank you, Thank you.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
MK
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Matthew K.
Oklahoma City, OK
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Service was great!
We had a very unfortunate situation and the service staff was extremely understanding and helpful. While I'm not happy with Hyundai as a whole, I was very impressed with this dealership. If I lived in Texas, I would use this provider for all services.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2017 09:40 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
LD
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Lucien D.
Shady Shores, TX
2007 Hyundai Santa Fe
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Celebrating 10 years on our Santa Fe same dealership..Great Service.
It's our third new vehicle at this location and the first one is still going and very reliable. Always been serviced at Eckert!!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/20/2017 03:57 PM

Thank you, Sir, we are honored to have you as a customer

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
BZ
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Bohan Z.
Denton, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Love this place
Best place to do your service !
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/01/2017 05:57 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
BC
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Bruce C.
Little Elm, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
friendly
yes
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/30/2017 05:32 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DH
DYLAN HULME
DJ
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David J.
Flower Mound, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Customer Service
See prior comments
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/07/2017 02:38 PM


Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
JM
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Joseph M.
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
The employees are so professional and friendly
I always get a job well done at Eckerts. A great place.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2017 03:17 PM

Thank you so much

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
JD
gravatar
Jeanette D.
Southlake, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Maintenance
For 10 years I have relied on them to keep a watchful eye on what service is needed and that which will be needed in the future. They've consistently done good work and only recommended what the car needs. They've earned my trust and my family has bought 2 cars and a SUV from them.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/03/2017 07:26 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DH
DYLAN HULME
DC
gravatar
Dong Pil C.
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/20/2017
Service Type: Repair
verified customer Verified Customer
Category: Service
Price
Better
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/20/2017 03:45 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DH
DYLAN HULME
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