DM

DON MCELREA

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(188 reviews)
58

RB
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Raymond B.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The people
I do
Recommended
Brad D. from St. Charles Hyundai responded on 09/20/2017 06:30 AM

Thank you for the perfect five star survey, Hope to see you soon for your next scheduled routine maintenance.

Thank you, Hyundai service
Brad Dean

Employees worked with

Verified Customer
Chesterfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient.
Wish you could match Wolfe Toyota for customer amenities. All else is great. Thanks
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/19/2017 02:44 PM

Thank you for the great review! Please let me know if there is anything else I can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

TS
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Tina S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Employees are friendly and buildings very clean
Service department is awesome and some of them not only by face but by name as well. They always keep you updated on the progress of the service to my car.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/11/2017 01:56 PM

Thank you for the positive review! We appreicate your business and look forward to see you for your next service.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

SA
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick service!
My car had a recall and they took care of it right away! And I got a cookie!
Recommended
Brad D. from St. Charles Hyundai responded on 09/11/2017 05:24 AM

Thank you very much for the perfect five star survey. We greatly appreciate all you continued business.

Thank you, Hyundai service
Brad Dean

Employees worked with

DG
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DANIEL G.
2013 Hyundai Genesis Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service Department and General Manager were a pleasure to work with.
I recently had a few issues going on with my Genesis Coupe and after speaking with both the Service Manager as well as the General Manager regarding my issues I knew this was the place to go. I will buy another Hyundai due to St. Charles Automotive being who they are. I appreciate a company that cares about their customers and actually addresses their issues.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/29/2017 05:25 AM

Thank you for the positive review! We are glade we were able to assist you on the repairs for your vehicle.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

GF
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Gary F.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
60,000 miles major maintaince
Friendly staff providing excellent service
Recommended
Bob R. from St. Charles Hyundai responded on 08/21/2017 06:23 AM

Thank you for your positive review,your business is always appreciaated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

GF
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George F.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+
A+
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/12/2017 10:33 AM

Thank you for the positive review! We appreciate your business.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

JY
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Joann Y.
Elsberry, MO
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Quick and Efficient
We always get our Hyundai serviced at St Charles Hyundai. Quick, efficient and friendly.
Recommended
Brad D. from St. Charles Hyundai responded on 08/11/2017 02:06 PM

Thank you for taking the time to take our survey on your latest service trip to our dealership, We greatly applicate all your business done with our dealership.

Thank you, Hyundai service
Brad Dean

Employees worked with

DF
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Dennis F.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always reliable, honest, and fast service.
Chris Johnson, service advisor, has serviced my 2002, 2003, and 2005 Hyundias for years. He has always been fair, honest, and efficient. His advice has always been right on the money. I have always been satisfied with the work done at Saint Charles Hyundai.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/07/2017 07:22 AM

Thank you for the positive review! I appreciate  you allowing me to service your vehicle for all these years. If there is anything else  I can do for please don't hesitate to call me.

Thanks again,


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

GH
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Gaye H.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Courtesy
Friendly
Recommended
Brad D. from St. Charles Hyundai responded on 07/21/2017 01:46 PM

Thank you for the great survey, glad we can be your go to dealership for all your Hyundai needs.

Thank you, Hyundai service
Brad Dean

Employees worked with

WW
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William W.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Best yet
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/21/2017 01:45 PM

Thank you for taking the time to review your last service with us. We appreciate your business and look forward to seeing you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

MR
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Michelle R.
O Fallon, MO
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Place
They always take great care of me. They help to try and ensure my car is in good working condition and if not try to work with me to make sure I am happy.
Recommended
Brad D. from St. Charles Hyundai responded on 07/12/2017 05:04 AM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with

Verified Customer
Dunnellon, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/06/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Outstanding service/communications
Well worth the commute from Edwardsville
Recommended
Brad D. from St. Charles Hyundai responded on 07/07/2017 03:07 PM

thank you for the great five star survey, we greatly appreciate all your continued business done with our dealership.

thank you, Hyundai service
Brad Dean

Employees worked with

MJ
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Michael J.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/05/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fixed issues with perfection. Thanks to all the service folks that worked on my vehicle.
Great job!
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/06/2017 10:11 AM

Thanks for the awesome feedback. Its a pleasure helping with your cars service needs.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/04/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Auto
Good
Recommended
JAY B B., Service Manager from St. Charles Hyundai responded on 07/05/2017 10:59 AM

Thanks for the 5 star review! We appreciate your business.

Jay Brown
Service Manager
St Charles Hyundai
636-441-4481
jay.brown@stcharlesauto.com
Employees worked with

CT
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Cynthia T.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, helpful
That's why I bought my second car
Recommended
Bob R. from St. Charles Hyundai responded on 07/05/2017 11:00 AM

Thank you for your continued service with us ! it is greatly appreciated !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Service
Good service but seemed a little pricey.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/21/2017 05:56 AM

Thank you for the 5 star review! We appreciate your business and look forward to seeing you for your next service

Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

MJ
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Michael J.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
High quality service work
Service Department fixed issues and turnaround was quick.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/10/2017 02:53 PM

Thank for the positive review! We appreciate your business. If there is anything else I can do for you please let me know


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

MG
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Michael G.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
if its not broke do not fix it.
There is not a single person I have met in Sales or Service that I would not suggest they at least give Saint Charles Automotive Hyundai an opportunity before buying elsewhere.
Recommended
Bob R. from St. Charles Hyundai responded on 05/30/2017 05:40 AM

Thnak you for the positive review ,it is always a pleasure !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

NC
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Nicole C.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai Never Disappoints
The team at St. Charles Hyundai is always kind, courteous and true to their word. It definitely gives me peace of mind. I'm currently driving my second vehicle from this dealer and will likely return to them when it's time for another!
Recommended
Brad D. from St. Charles Hyundai responded on 05/16/2017 02:59 PM

thank you for the great five star survey, we greatly appreciate all your business done with our dealership.

thank you, Hyundai service 
 Brad Dean

Employees worked with
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