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SureCritic / Hyundai Dealer / Eckert Hyundai / DAVID SHIPLETT
DS

DAVID SHIPLETT

Eckert Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(169 reviews)
73

Reviews of DAVID SHIPLETT

MV
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Marco V.
Cross Roads, TX
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Sensor held up in Korea
Don and his team are amazing. They delivered a rental car and dropped my car off with gloves and proper social distancing guidelines. White glove experience.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/11/2020 06:37 AM

Thank you so much sir, you are amazing as well!

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
BR
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Barbara R.
Denton, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service people are wonderful
I love how honest the service is...never pushing extra work to be done...actually giving me a choice of waiting on service that is not crucial at that time. Thank you
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/08/2020 06:06 AM

Thank you for the great comments.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Denton, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service experience
A very pleasant service experience. On time, quick, great customer service.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/11/2020 10:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
PL
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Paul L.
Lewisville, TX
2018 Hyundai Ioniq Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
.
.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 03/02/2020 12:06 PM

Thank you paul

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JH
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Jay H.
Lewisville, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service continues
Eckert Hyundai is the ONLY place I trust to service my 2012 Tucson. They have consistently provided excellent, caring service since I purchased this SUV from them. I recommend them to everyone needing service for their Hyundai’s.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 02/04/2020 03:26 PM

Thank you, very kind comments.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
VL
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Vanessa L.
Little Elm, TX
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Awesome experience
I just made Eckert my new dealership! Nice folks!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/31/2020 06:37 AM

Thank you fo the great survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Lewisville, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Thank you!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/09/2020 03:18 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JL
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John L.
Denton, TX
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The STAFF
Always taken care of with confidence. Always exceed expections!
Since 2002 and 5 Hyundai's Congratulations to you all and a great 2020
John, Gina and family
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 01/02/2020 05:50 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
CH
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Chesley H.
Corinth, TX
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Santa
Great service and great people
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/17/2019 06:17 AM

Thank you for the 5 star review

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
Verified Customer
Corinth, TX
2010 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
60 k mile service
The service provided was very good.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2019 04:09 PM

thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
Verified Customer
Lewisville, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/25/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The people who helped me were super nice and very welcoming. However, the recall was supposed to take 2 hours, then when I got there it was 3 hours and ended up 5 hours.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/25/2019 12:34 PM

I am so sorry it took so long ma'am, please by all means see me on your next visit i would like to give you a complementary oil change for you troubles.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
MM
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Mark M.
Denton, TX
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience on my Sonata service!
Friendly and courteous staff who kept me informed during my repair process! Thank you very much Billy and ECKERT!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/18/2019 11:02 AM

Thank you Mr. Mullens

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
RK
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Robert K.
Denton, TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/03/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Quick efficient response.
My need this time was fairly small, but the service team was prompt, efficient, and courteous. They started on it when I arrived and had quickly finished the job.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/03/2019 03:28 PM

Thank you Mr. Krause

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
BP
BILLY POPE
DS
DAVID SHIPLETT
SL
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Steve L.
Denton, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
They did a great job! Everybody was Friendly & Professional
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/29/2019 05:18 AM

Thank yo for the great survey sir.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
JB
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Jacquelin B.
Denton, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2019
Service Type: Repair
verified customerVerified Customer
Category: Service
Happy customer
Friendly honest service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 08/19/2019 06:17 AM

Thank you for the kind survey.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JO
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Jane O.
Frisco, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Appointment on 7/9/3019
They are so efficient here and let you know what needs to be done before they do it.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/12/2019 02:31 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
SP
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Stephen P.
Corinth, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Always kind, fast and reliable
Easy to book, kind staff and fast and reliable service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 07/10/2019 05:52 AM

Thank you for the great survey

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
JH
gravatar
Jay H.
Lewisville, TX
2012 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service Continues
Great service as always. Appointment times are honored and the service is excellent and of great value.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/16/2019 11:28 AM

Thank you so much.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
DS
DAVID SHIPLETT
EW
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Evelyn W.
Lewisville, TX
2014 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Organized & Solid Service Department
I made the appointment online, received follow up text and email confirming the appointment. Responsive and friendly service folks, did the work timely and called when it was completed and ready to pick up.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/09/2019 01:15 PM

Thank you ma'am

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
PH
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Phillip H.
Flower Mound, TX
2009 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2019
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, honest and a good place to do business!
A word of thanks to Jimmy! My wife heard an awful noise coming from her Tucson and called Eckert in a panic. Jimmy took it all in stride. The next day he had a mechanic ride with my wife, diagnosed the problem and the vehicle was ready to go in a couple of hours. A great job much appreciated.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 05/06/2019 09:53 AM

Thank you so much for the kind response.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
DS
DAVID SHIPLETT
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