DS

DANIELLE B SLICK

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(43 reviews)
71

GP
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Gary P.
Grovetown, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Service
Excellent service. Caring professional staff. Didn’t waste time and kept me Indy.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/16/2022 04:17 AM

Thank you for the awesome comments and review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SF
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Susan F.
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2022
Service Type: Repair
verified customerVerified Customer
9
Category: Service
My experience
Service personnel was very efficient and friendly
ROBERT S., Service Manager from Taylor Hyundai responded on 02/10/2022 03:37 PM

 Thank you very much for the kind comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SC
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Stephen C.
Augusta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2022
verified customerVerified Customer
10
Category: Service
Danielle did great!
Danielle did great!
Employees worked with

Verified Customer
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent service
The service advisor is very helpful in making sure my car is serviced and completed on time.
ROBERT S., Service Manager from Taylor Hyundai responded on 02/02/2022 04:29 AM

Thank you very much for the kind comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SG
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Stephen G.
Statesboro, GA
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent help and service
Drove 2 hours to come back for repair work and recall work. I had moved away after my original car purchase . I waited in the customer service lounge for a number of hours. Fresh gourmet coffee and a good tv while I did my computer work. They did what they said they would do. It was a pleasure.
ROBERT S., Service Manager from Taylor Hyundai responded on 01/22/2022 05:46 AM

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

AN
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Alice N.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great! Staff very professional.
Great staff,very professional. Excellent experience!
ROBERT S., Service Manager from Taylor Hyundai responded on 01/19/2022 01:13 PM

Thank you very much for the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

MR
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Michael R.
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/14/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Awesome
Outstanding service
ROBERT S., Service Manager from Taylor Hyundai responded on 01/15/2022 03:45 AM

Thank you very much for the awesome comments and review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

Verified Customer
Augusta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/13/2022
verified customerVerified Customer
9
Category: Service
Taylor Hyundai Augusta Georgia
After speaking with Mr. Bob, who is the supervisor over the service department my issue was resolved. He refunded me the diagnostics for bringing my car back in. Also, he was patient and worked into the issue himself to resolve it and that he did. He also kept his word by saying he would get back to me as soon as possible and I was back on the road within a few hours upon their opening.
Employees worked with

RM
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Richard M.
Allentown, PA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/12/2022
verified customerVerified Customer
9
Category: Service
Satisfied costumer, courteous Service rep
I’m generally content with the service I received. Even though scheduling the first of two appointments and service completion took longer than I would’ve liked, the Service Rep, Danielle, was honest, considerate, and informative regarding the unusual circumstance that caused the delays and discrepancies. In the end, the services rendered were what I needed.
Employees worked with

BZ
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Beverly Z.
Aiken, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Car has to be returned to have the work completed
Service was a not completed at expected
ROBERT S., Service Manager from Taylor Hyundai responded on 01/07/2022 04:23 AM

Thank you very much for the comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

SM
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Sarah M.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Regular maintenance
My experience was amazing- I was in and out with no issues. The young lady that checked me in was awesome gave great customer service
ROBERT S., Service Manager from Taylor Hyundai responded on 12/20/2021 08:46 AM

Thank you very much for the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

Verified Customer
Aiken, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Great Service
I had the 2020 Palisade wind noise taken care of. It's much quieter now. Thanks
ROBERT S., Service Manager from Taylor Hyundai responded on 11/24/2021 04:12 AM

Thank you for the great review and comments

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

CS
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Claire S.
Augusta, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2021
verified customerVerified Customer
10
Category: Service
Schedule problem
Kudos to Danielle and Dana for their friendly professional service. They are very attuned to customer service and went above and beyond to provide satisfaction.
Once again, Hyundai service dept rocks!
Employees worked with

Verified Customer
Grovetown, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/12/2021
verified customerVerified Customer
10
Category: Service
Service 60,000
Service was great . Problem was quickly resolved . Thank you Danielle
Employees worked with

RH
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Ricardo H.
Aiken, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional service every visit!
Exceptional service, every single visit! Thank you so much Danielle!
ROBERT S., Service Manager from Taylor Hyundai responded on 11/11/2021 06:13 AM

Thank you very much for the kind words and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

RB
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Robert B.
Evans, GA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2021
verified customerVerified Customer
10
Category: Service
Service Review
Great staff with prompt follow-up
Employees worked with

MH
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Michael H.
North Augusta, SC
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customerVerified Customer
10
Category: Service
Headlight replacement
The service appointment was perfect & speedy
Employees worked with

CR
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Clarence R.
Hephzibah, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great
Everyone was very nice and great service
ROBERT S., Service Manager from Taylor Hyundai responded on 10/14/2021 05:20 AM

Thank you very much for the constructive comments and the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

Verified Customer
North Augusta, SC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great experience!
Although scheduling an appointment wasn’t as easy as I would have liked, I have no complaint about the service performed.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/13/2021 05:37 AM

Thank you very much for the great review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with

HW
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Heather W.
Augusta, GA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/06/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Satisfied Customer
From start to finish, I was very pleased with my car buying experience at Taylor Hyundai. Everyone was so helpful and friendly. I also just had my car serviced and that was a great experience as well. I would definitely recommend them to my family and friends.
ROBERT S., Service Manager from Taylor Hyundai responded on 10/07/2021 10:02 AM

We appreciate the kind words and the wonderful review

Robert L. Swiger
Service Manager
Taylor Hyundai
Genesis of Augusta
706-868-1200 X453
Employees worked with
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