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EO

EARL Ostreicher

Service Advisor
Holler Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

Reviews of EARL Ostreicher

Verified Customer
Miami, FL
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service experience
Ty was very helpful and knowledgeable JoAnne is was very quick and efficient.
Recommended
MIKE L. from Holler Hyundai responded on 03/12/2018 10:01 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2012 Hyundai Sonata Hyb
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ty, the Customer Service Guy was great, the speed of work was not
Bring in your car then walk to the movies, it will take hours no matter how minor or complex your service. But if you ask for Ty you will be treated well and kept informed.
Not Recommended
MIKE L. from Holler Hyundai responded on 03/12/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Winter Park, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
quick service
had another recall that was fixed at the dealership in less than an hr. Quick, and courteous service as always
Recommended
MIKE L. from Holler Hyundai responded on 03/12/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
KA
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Karim A.
Winter Park, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Went to take care of my 2016 Hyndai Elantra . Did a great oil / flush job .
I plan to trade it in and Get a new car next year
There are many dealerships that rip you off and but not Holler , they are like family and never use any extra / pressure tactics and keep it real
Thank you
Recommended
MIKE L. from Holler Hyundai responded on 03/10/2018 04:02 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
MM
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Michael M.
Casselberry, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Feel like family
At Holler Hyundai you feel like you are a part of a HUGE family. Very well taken care of
Recommended
MIKE L. from Holler Hyundai responded on 03/10/2018 04:03 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Chevy Chase, MD
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ty Orchester (sorry, I think I spelled that wrong)
Ty works in the service department at Hyundai and he consistently is super helpful and attentive whenever I go in for an appointment. He was especially helpful this time and thoroughly explained everything to me being that my dad wasn’t there and usually handles things with my car. He’s so kind, sweet, and really cares about customers. He genuinely wants to make sure that you leave the dealership 110% satisfied with your vehicle in the best condition possible. Keep him!! :)
Recommended
MIKE L. from Holler Hyundai responded on 03/09/2018 03:07 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
LS
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Linda S.
Oviedo, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent
Ty in servive is always pleassnt and helpful!!!!!
Recommended
MIKE L. from Holler Hyundai responded on 03/05/2018 02:54 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
TW
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Timothy W.
Sanford, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and caring
The service Dept is always attentive
To my needs, especially in short notice. The service advisor Ty and Sevice manager Mike always go the extra step to ensure satisfaction. They remember their customers, even maintain an understanding of
My work and personal life. That's impressive when your asked how work is going or
How the family is doing.
Recommended
MIKE L. from Holler Hyundai responded on 03/05/2018 02:54 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
TW
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Thomas W.
Oviedo, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Great service and people care about you and your experience.
Recommended
MIKE L. from Holler Hyundai responded on 02/28/2018 02:54 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
DA
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Dwayne A.
Oviedo, FL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
good
good
Recommended
MIKE L. from Holler Hyundai responded on 02/27/2018 03:00 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
LJ
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Larry J.
Orlando, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Scheduled service items
Ty is awesome to work with.
Recommended
MIKE L. from Holler Hyundai responded on 02/21/2018 02:13 PM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2013 Hyundai Elantra Gt
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Acceptable
Good
Recommended
MIKE L. from Holler Hyundai responded on 02/21/2018 12:08 PM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
PS
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Phyllis S.
Orlando, FL
2016 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and professional
Enjoy getting my car serviced here. Great hospitality.
Recommended
MIKE L. from Holler Hyundai responded on 02/21/2018 03:01 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Very Satisfied
I am very satisfied with the service I received.
Recommended
MIKE L. from Holler Hyundai responded on 02/21/2018 03:03 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
FL
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Francine L.
Gainesville, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
DEALERSHIP
Though the product is wonderful because it's such a great value, I imagine that it's also because the Hyundai Corp. offers good support and guidelines. I will say that Holler is the BEST dealership that I have had the pleasure to experience. With over 40 years of driving, 10 new cars (incl. Infinity, Land Rover, Toyota, Chevrolet, GMC, Dodge) and the daughter of a mechanic (and a pit boss for racing) in California and Hawaii, your service team is awesome in terms of care, honesty and deliverables. Please keep doing what you do and continue to set the Gold Standard. Thank You and Mahalo!
Recommended
MIKE L. from Holler Hyundai responded on 02/21/2018 03:05 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
SM
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Susan M.
Orlando, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Night and Day From Headquarter Hyundai
From buying my car to servicing my car at Headquarter Hyundai (who suck), HOLLER HYUNDAI is amazing! The attention to detail was second to none! They know how to treat their customers. I never once felt pressure from looking at the new cars, to them alerting me that I needed an oil change. They weren't demanding at all. They gave me the knowledge to CHOOSE to have it done there or elsewhere. Amazing difference in this dealership. They seem to really care. No pushy salesmen. I looked inside and out of a new Hyundai and the sales guy kept his position. I knew IF I wanted to talk to him, he was there. Their prices are great, too. No haggling! But the service center was just perfect. Greeting me with a smile. Covering my car seats and floor so as not to mess anything up. Text alerts for status on my car (thanks Ty). Brought it in this time for a recall issue. They never once pressured me to do anything else. They just alerted me that my oil hadn't been changed in several months. Nothing more! Just amazing experience. At Headquarter Hyundai, they had me signing BLANK FINANCIAL FORMS! Insisting that I was the only one who wouldn't do that. Yes, they ARE that bad. HOLLER HYUNDAI you are a breath of fresh HONEST air. I greatly appreciate Ty taking care of me and assuring me every step of the way, that they were there to HELP me. EXCELLENT EXPERIENCE. I will be back for all of my service needs AND my new Hyundai.
Recommended
MIKE L. from Holler Hyundai responded on 02/21/2018 03:08 AM

Thank You for your great review.

Employees worked with
EO
EARL Ostreicher
Service Advisor
LL
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Lori L.
Altamonte Springs, FL
2014 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Customer Service!
Ty and Michael are the pros!
Recommended
MIKE L. from Holler Hyundai responded on 02/19/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Always Great Service!
I was on a tight schedule when I arrived for my appointment. The service team listed and had me out within the hour! Thanks to Holler Hyundai for great service, always!
Recommended
MIKE L. from Holler Hyundai responded on 02/14/2018 05:22 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
JG
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Javier G.
Orlando, FL
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
great service
TY was great
Recommended
MIKE L. from Holler Hyundai responded on 02/13/2018 11:27 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
GL
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Glenda L.
Orlando, FL
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional and thorough
Holler Hyundai always takes great car of me and my car. This past oil change was quick and plenty of appointment times were available.
Recommended
MIKE L. from Holler Hyundai responded on 02/09/2018 08:58 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
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