EO

EARL Ostreicher

Service Advisor
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

MA
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Matthew A.
Altamonte Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai 3000 mile service
Prompt service. Almost no wait time. Shuttle service back to my office and also offered to pick me up and take me back to dealership
Recommended
MIKE L. from Holler Hyundai responded on 01/12/2018 03:05 AM

Thank You.


CE
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Cecelia E.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Our SERVICE REP Ty Ostriecher is the best! He always takes time to be sure all our concerns have been met. We love going to the service center!
Thank you!
Cece Esposito
Recommended
MIKE L. from Holler Hyundai responded on 01/08/2018 10:33 AM

Thank You.


SB
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Stephen B.
Longwood, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A great experience
Always professional, welcoming, and thorough.
Recommended
MIKE L. from Holler Hyundai responded on 01/08/2018 10:34 AM

Thank You.


DC
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Diane C.
Wilmington, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent!!!!!! Great people!! Great team!!! Awesome coffee!!!!
My experience was so great, I want to work here!!!!!!!!!
Recommended
MIKE L. from Holler Hyundai responded on 01/05/2018 02:56 AM

Thank You.


Verified Customer
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service Team
They are friendly and professional.
Recommended
MIKE L. from Holler Hyundai responded on 01/03/2018 02:58 AM

Thank You.


DP
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Douglas P.
Winter Park, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/02/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Ty was very nice.
People were nice, but I need to return to finish work.
Recommended
MIKE L. from Holler Hyundai responded on 01/02/2018 09:46 AM

Thank You.


DC
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Don C.
Oviedo, FL
2016 Hyundai Sonata Hyb
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service not completed to my standards.
So far each service I have had completed has required additional cleanup and adjustment.
Recommended
MIKE L. from Holler Hyundai responded on 01/02/2018 09:52 AM

Thank You.


Verified Customer
Winter Garden, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Department - Selection Limited
The service department has been amazing to work with. Every rep we encountered greeted us with respect and a great smile. The staff are very knowledgeable of the services and products they offer and I trust the staff at Holler Hyundai with my car.

However, the product line have taken a few steps back and we fear that great service alone is not going to be enough to keep us coming back. We understand that the American market is shifting to crossovers, but there's still the demand for the mid-size sedan market - my husband being one of them. When he discovered that the Azera is not being offered in the US, and the panoramic sunroof is not an option on the Sonata, G70, G80 or G90 - he's looking elsewhere.
Recommended
MIKE L. from Holler Hyundai responded on 01/02/2018 02:58 AM

Thank You.


KM
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Kimberly M.
Winter Springs, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/29/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Consistently reliable
My visits to Holler Hyundai, over the last year and a half have been consisitently reliable, they get the job done and I am out of there in a timely fashion. Staff is always courteous, helpful and not pushy about getting other services.
Recommended
MIKE L. from Holler Hyundai responded on 01/02/2018 02:58 AM

Thank You.


DL
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Dan L.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellant Service
The staff is always polite and I can tell customer satisfaction is their main goal. Staff training is done well.
Recommended
MIKE L. from Holler Hyundai responded on 12/26/2017 12:02 PM

Thank You.


GM
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Gina M.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/26/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and helpful staff
Thank you
Recommended
MIKE L. from Holler Hyundai responded on 12/26/2017 05:21 AM

Thank You.


WP
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Wilfredo P.
Orlando, FL
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Warranty repairs done well and fast
Very happy with service Rep. TY. He is my go to guy for now on...
Recommended
MIKE L. from Holler Hyundai responded on 12/22/2017 02:28 PM

Thank You.


CJ
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Catherine J.
Winter Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Convenient & reliable
Convenient to my work & home.
Reliable service & managers with manners.
Recommended
MIKE L. from Holler Hyundai responded on 12/22/2017 06:07 AM

Thank You.


Verified Customer
Winter Park, FL
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Timeliness, knowledgeable, quality, professionalism, great staff
Ty was my Services Rep. It's not the first time he's helped me throughout the last few years, and yet again, I left a happy customer.
Recommended
MIKE L. from Holler Hyundai responded on 12/20/2017 02:57 AM

Thank You.


KL
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Kevin L.
Orlando, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great experience once again!
I recently started servicing my Tucson at Holler Hyundai because of the terrible experience I have been receiving from another dealership. My service advisor Ty Ostreicher has consistently provided me with exceptional service. Great job!!
Recommended
MIKE L. from Holler Hyundai responded on 12/19/2017 03:00 AM

Thank You.


Verified Customer
Casselberry, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
the team is awesome and friendly
They are amazing
Recommended
MIKE L. from Holler Hyundai responded on 12/18/2017 11:03 AM

Thank You.


PC
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Patricia C.
Winter Park, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
.
Recommended
MIKE L. from Holler Hyundai responded on 12/14/2017 12:52 PM

Thank You.


ND
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Nancy D.
Ocala, FL
2018 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
Ty on Customer Service was great !! and the service very fast love itt
Recommended
MIKE L. from Holler Hyundai responded on 12/13/2017 02:55 AM

Thank You.


Verified Customer
Saint Cloud, FL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Great as always :)
They were unable to fix my car in time for me to get to work as originally planned so they got a rental for me and I was able to do what I needed to do :) Thanks, Ty.
Recommended
MIKE L. from Holler Hyundai responded on 12/12/2017 12:07 PM

Thank You.


MW
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Mary W.
Orlando, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Advisor Ty Ostreicher went out of his way to help us...He explained everything that was happening. We were finished in no time.
Recommended
MIKE L. from Holler Hyundai responded on 12/12/2017 02:58 AM

Thank You.

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