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EO

EARL Ostreicher

Service Advisor
Holler Hyundai
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(810 reviews)
78

Reviews of EARL Ostreicher

AM
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Alexandra M.
Oviedo, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent
Customer Service is wonderful.
Recommended
MIKE L. from Holler Hyundai responded on 02/09/2018 04:32 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
AM
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Andre M.
Orlando, FL
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The staff were hospitable, informative, and patient. I was not ignored, rushed or pressured into making a purchase.
Ty, Liz, Meisha, Edwin, and Tony are awesome people.
Recommended
MIKE L. from Holler Hyundai responded on 02/05/2018 02:52 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Casselberry, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Routine Service
Quick turnaround, even without an appointment. Very friendly.
Recommended
MIKE L. from Holler Hyundai responded on 02/02/2018 02:59 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Orlando, FL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good Job
Thank you!!! To Ty and Justin for the great customer service you provide. Ive been a proud owner of a Hyundai Sonata for seven years and every visit has been beyond Satisfaction.
Recommended
MIKE L. from Holler Hyundai responded on 01/31/2018 02:50 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Winter Park, FL
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/29/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good people; good service
Got what my car needed.
Recommended
MIKE L. from Holler Hyundai responded on 01/30/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
JM
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John M.
Winter Park, FL
2011 Hyundai Genesis
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
01/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Work should be performed as agreed and adviser's should not blame the customer when they screw up.
The Holler dealership is normally good to outstanding but my last appointment was extremely disappointing. My car was not washed. The advisers did everything to blame me for not asking for a car wash then determined they screwed up. I do not appreciate being presumed a liar. Battery & alignment were completed based on the "free" inspection. Alignment not in specs after the service and cargo net was not replaced in trunk after replacing the battery. When you pay dealership prices, you expect better. Time to look for a new mechanic.
Not Recommended
MIKE L. from Holler Hyundai responded on 01/29/2018 03:03 AM

Thank You for your review.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Altamonte Springs, FL
2017 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service Professionals
Ty was a great service provider! 5 stars every time. .
Recommended
MIKE L. from Holler Hyundai responded on 01/26/2018 10:29 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
AH
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Adrienne H.
Apopka, FL
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Holler Hyundai Service experience
Was kept informed during the whole process by technician who was great! Problem was analyzed quickly.
Recommended
MIKE L. from Holler Hyundai responded on 01/26/2018 03:13 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
EJ
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Elizabeth J.
Altamonte Springs, FL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
5-month service
Ty Ostreicher is efficient, knowledgeable and pleasant. Wait time is excellent and always an enjoyable experience. Have been a customer for over 5 years and my dealings with Holler and it’s personnel have always been excellent!
Recommended
MIKE L. from Holler Hyundai responded on 01/26/2018 03:14 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
RM
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Russell M.
Lake Mary, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/25/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Always consistently great service
Ty is honest and reasonable. Very friendly and professional.
Recommended
MIKE L. from Holler Hyundai responded on 01/25/2018 12:09 PM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
TR
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Terry R.
Orlando, FL
2012 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Excellent customer service from Ty
Ty was very informative, helpful and professional. He made the chore of car repair into a pleasant experience. Additionally, the shuttle was helpful in getting me to my office from the dealership.
Ty followed up with me, just as he said he would. 5 stars!
Recommended
MIKE L. from Holler Hyundai responded on 01/24/2018 02:49 PM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Winter Park, FL
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
its a friendly place
I get in and out with in an hour!
Recommended
MIKE L. from Holler Hyundai responded on 01/24/2018 02:50 PM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
JP
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Josh P.
Maitland, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I've been coming to Holler Hyundai for the past 5-6 years now and have consistently been satisfied with the service they provide. Ty usually helps me when I bring my car in and he has always gone the extra mile to ensure everything is taken care of properly and in a timely manner. I am always more than satisfied with the service provided.
Recommended
MIKE L. from Holler Hyundai responded on 01/24/2018 02:51 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
RL
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Roberto L.
Orlando, FL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great friendly service with great lounge to wait in!
I enjoy the employees and reasonably priced service at Holler Hyundai...and the comfortable lounge to wait in!
Recommended
MIKE L. from Holler Hyundai responded on 01/22/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Winter Park, FL
2012 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customers are seen in a timely manner.
Job well done
Recommended
MIKE L. from Holler Hyundai responded on 01/20/2018 04:00 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
LM
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Lorna M.
Altamonte Springs, FL
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great service
Earl Ostreicher maintains my car in good running condition
Recommended
MIKE L. from Holler Hyundai responded on 01/19/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
RC
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Robert C.
Casselberry, FL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Vehicle maintenace at Holler Hyundai
Ty does an excellent job as a customer service rep. Keeps you informed as to the status of your vehicle through the service appointment and explains everything in an understandable manner.
Recommended
MIKE L. from Holler Hyundai responded on 01/19/2018 02:59 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
Verified Customer
Maitland, FL
2013 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
No comments
No comments
Recommended
MIKE L. from Holler Hyundai responded on 01/17/2018 02:56 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
TM
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Tara M.
Oviedo, FL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Recall
They fixed my recalls and changed my steering column. But now my alignment needs to be fixed and now I have to pay for that ?. Doesn’t make sense to me when I never had that issue until after they changed my steering column.
Recommended
MIKE L. from Holler Hyundai responded on 01/17/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
KS
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Kurt S.
Orlando, FL
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Everyone at the dealership has a can do attitude.
Recommended
MIKE L. from Holler Hyundai responded on 01/17/2018 02:57 AM

Thank You.

Employees worked with
EO
EARL Ostreicher
Service Advisor
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