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SureCritic / Hyundai Dealer / Suburban Hyundai of Troy / ERIC COPPOLA
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ERIC COPPOLA

Service Advisor
Suburban Hyundai of Troy
Thank you for choosing Suburban Hyundai of Troy for your services. I am looking forward to meeting you and helping out however I can.
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(90 reviews)
81

Reviews of ERIC COPPOLA

KD
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Kelly D.
Royal Oak, MI
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/06/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great Service Center
The service I received was excellent. All questions were answered, plus additional information given. 10 or of 10.
Employees worked with
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ERIC COPPOLA
Service Advisor
LB
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Laurie B.
Rochester, MI
2022 Hyundai Tucson Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Hyundai Service
I was very happy with the recent maintenance service that I received on my new Hyundai Tucson Hybrid. I look forward to having my regular maintenance checks there in the future. The service representative was very polite and went above and beyond.
Employees worked with
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ERIC COPPOLA
Service Advisor
KC
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Kemar C.
Waterford, MI
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil Change and tire rotation
I had a fast and easy experience while getting my oil changed in my recent visit. I usually have good visits whenever I visit this location. The person helping me in service was really great. A pleasure working with.
Employees worked with
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ERIC COPPOLA
Service Advisor
JM
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Joseph M.
Rochester, MI
2020 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/23/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent all-round service
Excellent, professional attention and service from all involved.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Detroit, MI
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Great customer service provided
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Grosse Pointe Woods, MI
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2021
Service Type: Maintenance
verified customerVerified Customer
9
Category: Service
Great service
Service manager Eric was great!
Employees worked with
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ERIC COPPOLA
Service Advisor
JZ
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Justin Z.
West Seneca, NY
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Helpful
Staff was very friendly, helpful and knowledgeable in assisting my car maintenance/repairs.
Employees worked with
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ERIC COPPOLA
Service Advisor
VM
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Vladyslav M.
Warren, MI
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very good
Great service?
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Ypsilanti, MI
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change, tire rotation and recall attendance
The service team of Chris and Marc made a great duo for drop off and pick up of my 2018 Hyundai Sonata. I’ll definitely be back. Thanks guys! Happy holidays!
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Bloomfield Hills, MI
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
Very helpful. Got me in sooner and took care of all my questions.
Employees worked with
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ERIC COPPOLA
Service Advisor
KM
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Karin M.
Rochester, MI
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Exceptional customer service
I have been a customer for many years and staff are always friendly , give all the information needed to make decisions - they just deliver exceptional customer service - Eric continues to do this and I will definitely continue to be a customer
Employees worked with
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ERIC COPPOLA
Service Advisor
MM
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Medina M.
Lake Angelus, MI
2018 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best Dealership
Since gaining Eric to the team, I believe the team is at its best and complete. I love working with Chris and Eric and absolutely hate when they are booked and I'm forced to go else where. I do not get the same quality of service anywhere else.
Employees worked with
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ERIC COPPOLA
Service Advisor
MH
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Michelle H.
Oxford, MI
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great & Quick
Excellent job checking over the car and fixing what needed to be done, quick service, friendly staff.
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Royal Oak, MI
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent!!!!
Great service department:everyone I’ve dealt with
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Clarkston, MI
2019 Hyundai Ioniq Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great Vehicle Service: A Review
Suburban Hyundai service employees have been consistently kind, professional and concise.
Employees worked with
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ERIC COPPOLA
Service Advisor
KM
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Kevin M.
Sterling Heights, MI
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Oil change
Service done right and on time
Employees worked with
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ERIC COPPOLA
Service Advisor
JK
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Jihoon K.
Troy, MI
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service, as usual!!
New staff Eric was great!! I used to be get service from Chris May but this time, Chris was not in the office and Eric took care of my vehicle. Great service and professional business attitude made me so happy!!
Way to go, Hyundai service team!!
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Keego Harbor, MI
2019 Hyundai Santa Fe Xl
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Excellent service
The service and quality care provided to my vehicle was great
Employees worked with
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ERIC COPPOLA
Service Advisor
Verified Customer
Bloomfield Hills, MI
2021 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
great service
ERic Coppola is fantastic
Employees worked with
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ERIC COPPOLA
Service Advisor
MY
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Matthew Y.
Troy, MI
2021 Hyundai Elantra Hev
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Great Service
The Technician was kind and thoughtful of my needs and the service was quick.
Employees worked with
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ERIC COPPOLA
Service Advisor
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