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SureCritic / Hyundai Dealer / McGrath City Hyundai / EDDY VELLEGA
EV

EDDY VELLEGA

McGrath City Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(723 reviews)
73

Reviews of EDDY VELLEGA

SL
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Symantha L.
Chicago, IL
2015 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The time spent helping customers.
I feel the staff do a great job.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/24/2017 07:35 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
SS
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Samir S.
Chicago, IL
2016 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient
Great Customer service!
Eddy V is a great mechanic!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/23/2017 02:06 PM

Hello Samir,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
JV
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Juan V.
Cicero, IL
2012 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
He staff
Yes
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/23/2017 02:05 PM

Hello Juan,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
LC
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Larry C.
Forest Park, IL
2009 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Job well done
They took care of what I needed done satisfied with the repair.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/21/2017 11:38 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
HT
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Herberto T.
Chicago, IL
2016 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly, Willing to assist work done in timely matter
Been going here for over 3 yrs any issue with my car the staff has been great in assisting me or answering my questions. Work don't on my car I am always given timeframe.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/20/2017 11:53 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
TJ
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Tanika J.
Chicago, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer service
My service rep Ed Vellega has great customer service
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/20/2017 11:53 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
JB
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JENNIFER B.
Chicago, IL
2007 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ed and Carlos
Ed is always there when I need him which means so much! Carlos took the time out to drive me home and help with my car that was dead in the garage. Words can't describe how appreciated I am of him and Ed for setting it all up.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/20/2017 07:39 AM

Hello Jennifer,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Ed & Carlos provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
IH
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Ilda H.
Bensenville, IL
2013 Hyundai Elantra Co
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Consistently Exceptional !
It's always reassuring to take my car to McGrath for service. I know I'm getting honest recommendations & am always greeted with a smile. They keep my car in tip-top shape !
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/19/2017 11:21 AM

Hello Ilda,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
SC
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Sandra C.
Forest Park, IL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great customer service from Eddie and the team
yes
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/16/2017 06:37 AM

Hello Sandra, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/15/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Awesome customers
Eddy always greets you with a smile , staff is very friendly always helping the customers!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/16/2017 06:37 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
PN
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Patrick N.
Elmwood Park, IL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
good service
good service and very friendly staff who tries very hard to please the customers, Erin is great mgr and Eddie is a hard worker who just tries the best for his customers
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/14/2017 09:34 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
IT
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Israel T.
Chicago, IL
2013 Hyundai Equus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Csr
Ed V the best customer service rep every time every day. Serves his customers with the greatest attitude.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/13/2017 07:21 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
TS
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Tim S.
Naperville, IL
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/08/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Very thorough inspection.
Excellent
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/09/2017 08:54 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
KM
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Karina M.
Chicago, IL
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly Service
Fast and friendly service.
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 06/05/2017 08:48 AM

Hello Karina,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
KS
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Kimberly S.
Elmwood Park, IL
2015 Hyundai Sonata
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
05/28/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
ridiculous
Overall the only reason I go to this dealer is due to it being close to my house and the service dept employees are nice. Other than that I have nothing else nice to say.
Not Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/30/2017 06:51 AM

Hello Kimberly,

My name is Loredana, Customer Specialist at McGrath Hyundai. At McGrath, Customer Service is our top priority and the opinion of our customers is truly important. I would like to address your concerns and speak to you in more detail about your experience. At your earliest convenience, please call me directly at 773-889-9090 ext. 3767. I look forward to speaking with you soon.

Respectfully,

Loredana Giotta
Customer Specialist
McGrath City Hyundai
Lgiotta@MCGRATHCITY.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Chicago, IL
2007 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
verified customerVerified Customer
Category: Service
Ed
Ed is the reason we continue to service our cars there
Recommended
Employees worked with
EV
EDDY VELLEGA
JB
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Joseph B.
Chicago, IL
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/26/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Eddy Vellega's professionalism, Courtesy and knowledge of my vehicle. He showed me o
Way and knowledge of my vehicle. Mr.Vellega showed and explained options I did not know I had. Customer service at it' BEST!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/26/2017 01:39 PM

Hello Joseph,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
Verified Customer
Melrose Park, IL
2007 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2017
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Great
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/24/2017 08:50 AM

Hello,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
EO
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Edwin O.
Chicago, IL
2011 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/23/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly
The personnel was friendly and really helpful!!!
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/24/2017 08:49 AM

Hello Edwin, 

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Marc provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
CS
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Christian S.
Houston, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2017
Service Type: Repair
verified customerVerified Customer
Category: Service
recall service
Great staff
Recommended
LOREDANA R G., Customer Success Manager from McGrath City Hyundai responded on 05/23/2017 10:29 AM

Hello Christian,

Thank you for your review! Customer feedback is very important to us and I am glad to hear that Edward provided you with an exceptional service experience. Enjoy the rest of the day. We look forward to seeing you for your next service visit!

Kindest Regards,

Loredana R. Giotta
Hyundai Customer Specialist
Lgiotta@McGrathCity.com
773-889-9090 Ext. 3767

Employees worked with
EV
EDDY VELLEGA
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