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SureCritic / Hyundai Dealer / Empire Hyundai / FRANCIS E WILLIAMSON
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FRANCIS E WILLIAMSON

SERVICE CONSULTANT
Empire Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(454 reviews)
69

Reviews of FRANCIS E WILLIAMSON

Verified Customer
New Bedford, MA
2016 Hyundai Sonata Hybrid
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Very helpful
Very helpful
MARIO A M. from Empire Hyundai responded on 01/03/2022 05:09 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
RM
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Richard M.
Fall River, MA
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/31/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great
Great service
MARIO A M. from Empire Hyundai responded on 12/31/2021 12:30 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
KB
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Krystin B.
Tiverton, RI
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Empire hyundai fall river
Frank is Awesome
MARIO A M. from Empire Hyundai responded on 12/30/2021 10:45 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
TO
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Timothy O.
Bridgewater, MA
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
New Car
Great Dealership. Returning customer. Looking for to next visit for the next car.
MARIO A M. from Empire Hyundai responded on 12/27/2021 05:07 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Somerset, MA
2018 Hyundai Tucson
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2021
verified customerVerified Customer
9
Category: Service
Service
Frank is great!
Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
BB
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Brian B.
Fall River, MA
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service for my Sonata
Once again my Sonata was serviced with the utmost professionalism. The attention to detail of what needed to be done was met with my total satisfaction once again. Always a great experience at Empire Hyundai
MARIO A M. from Empire Hyundai responded on 12/09/2021 04:01 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
AT
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Andrea T.
Fall River, MA
2018 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service dept
Frank at the service department is the absolute best
MARIO A M. from Empire Hyundai responded on 12/09/2021 05:00 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
BL
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Brian L.
Fall River, MA
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service on vehicle.
Frank was helpful and polite as always couldn’t ask for better service!
MARIO A M. from Empire Hyundai responded on 12/07/2021 08:23 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
New Bedford, MA
2018 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Good job!
My car was very clean and they worked with its needs
MARIO A M. from Empire Hyundai responded on 11/26/2021 02:51 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
MW
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Maryjane W.
Providence, RI
2019 Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
A pleasure trip to Empire Hyundai service center
Tina did a great job as concierge, although I think that I've seen her before in the showroom. Joe was sweet and took care of a recall issue without my mentioning it.
MARIO A M. from Empire Hyundai responded on 11/10/2021 04:43 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
BB
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Brenda B.
Somerset, MA
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
very happy wth the service
I was very pleased with the service
MARIO A M. from Empire Hyundai responded on 10/20/2021 01:52 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
DE
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Diane E.
Berkley, MA
2017 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
great service
Always get great service.
MARIO A M. from Empire Hyundai responded on 10/18/2021 05:03 AM

Thank you so much for your five star review. 

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
PM
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Peter M.
Fall River, MA
2015 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Replace my battery
The staff was courteous and kept in contact with me on the progress of my repair needs. Except the repair being pricey, I would still return because of the courtesy I received by the staff.
MARIO A M. from Empire Hyundai responded on 09/16/2021 04:59 AM

Thank you for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
DD
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David D.
Fall River, MA
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
Oil Change
What I thought was great about this Oil Change is that Empire Hyundai was notified that same day for a recall on my particular car (ironically) and they took care of it the same day.

Fantastic
Thank You
MARIO A M. from Empire Hyundai responded on 08/25/2021 06:32 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
CP
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Carol P.
Tiverton, RI
2019 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/12/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Oil change
Quick and friendly service
MARIO A M. from Empire Hyundai responded on 08/12/2021 07:37 AM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Swansea, MA
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Quick service exceptional pricing
Frank in service, fixed my Hyundai Santa Fe moon roof cheaper than I expected and sprayed my undercarriage recall quickly. The service is exceptional and the sales people were professional and would return when I decide to purchase a vehicle.
MARIO A M. from Empire Hyundai responded on 08/10/2021 03:06 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
MS
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Mark S.
Tiverton, RI
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/05/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast, friendly, professional
The service appointment was easy to make. They were prepared and on time. The car was returned cleaned and vacuumed. All my questions were answered. Great experience.
Recommended
MARIO A M. from Empire Hyundai responded on 08/05/2021 12:29 PM

Thank you so much for your five star review. 

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Fall River, MA
2020 Hyundai Elantra
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2021
verified customerVerified Customer
Category: Service
Service
The service Dept @Empire Hyundai is excellent. All of the staff are courteous and knowledgeable!
Recommended
Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
Verified Customer
Fall River, MA
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service department
I always know dealing with Frank or Jeff I’m getting the best
Recommended
MARIO A M. from Empire Hyundai responded on 08/02/2021 12:18 PM

Thank you so much for your five star review.

Employees worked with
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FRANCIS E WILLIAMSON
SERVICE CONSULTANT
JW
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Jacquelyn W.
Attleboro, MA
2014 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Car work
Best work done to my car
Recommended
MARIO A M. from Empire Hyundai responded on 07/31/2021 07:54 AM

Thank you so much for your five star review.

Employees worked with
avatar
FRANCIS E WILLIAMSON
SERVICE CONSULTANT
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