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GARY DESROSIERS

Braman Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(981 reviews)
62

Reviews of GARY DESROSIERS

LV
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Lazaro V.
Pembroke Pines, FL
2019 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/18/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
I went in dropped off my car, my rep was professional and kind. No complaints what so ever. My car was finished when they said it would be at the time.
Alejandro H., Service Manager from Braman Hyundai responded on 11/19/2021 05:51 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
9
Category: Service
Great customer service
The service was great and Gary offer me great service and help with my car. My trunk had a problem and the ASAP rental car was very quick and easy to set up.
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
9
Category: Service
Great customer service
The service was great and Gary offer me great service and help with my car. My trunk had a problem and the ASAP rental car was very quick and easy to set up.
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/08/2021
Service Type: Repair
8
Category: Service
My trip to Braman Hyundai
Was pleasant trip unfortunately the trunk of my car could not open after fixing. But braman offer an ASAP rent free of charge in a timely manner. Thanks to Gary for his courtesy and support.
Alejandro H., Service Manager from Braman Hyundai responded on 11/09/2021 04:35 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
AB
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Ana B.
Miami, FL
2019 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excelent Service
Gary is a delight to deal with. excellent service and location.
Car comes back clean. I will use their services again for sure.
Alejandro H., Service Manager from Braman Hyundai responded on 10/18/2021 01:01 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
DF
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Dayner F.
Miami, FL
2020 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Excelente
Excelente
Alejandro H., Service Manager from Braman Hyundai responded on 10/18/2021 12:14 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
TL
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Thomasena L.
Miami, FL
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
verified customerVerified Customer
10
Category: Service
Review
Gary Is The Best At Braman Hyundai He Provide The Best Customer Service And He’s The Only Reason For My Return ??? Keep Him Around Please….
Employees worked with
GD
GARY DESROSIERS
TL
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Thomasena L.
Miami, FL
2018 Hyundai Sonata
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2021
verified customerVerified Customer
10
Category: Service
Review
Gary Is The Best At Braman Hyundai He Provide The Best Customer Service And He’s The Only Reason For My Return ??? Keep Him Around Please….
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/14/2021
Service Type: Maintenance
0
Category: Service
Review
Not happy
Alejandro H., Service Manager from Braman Hyundai responded on 10/14/2021 11:38 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
EE
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Earlie E.
Miami, FL
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best Dealership Service
Quick, not expensive, vehicle back in a timely manner.
Alejandro H., Service Manager from Braman Hyundai responded on 10/05/2021 04:48 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
VG
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Vivian G.
Miami, FL
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Excellent
Best service Ever!!!
Unlike
Kendal Hyundai which was the complete opposite
Alejandro H., Service Manager from Braman Hyundai responded on 09/27/2021 04:20 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
CS
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Cullen S.
Miami Beach, FL
2019 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
09/24/2021
Service Type: Maintenance
verified customerVerified Customer
2
Category: Service
Untrusting
Car went in for service but the service reminder is still popping up. Car was not cleaned or wash when they promised a full detail for free as this was the second time I received my car not cleaned in side
Alejandro H., Service Manager from Braman Hyundai responded on 09/27/2021 04:15 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2017 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Great service
I always feel comfortable bringing in my car. I feel heard and i know i can always expect my car to be well taken care of. 10/10 Kudos to Gary!
Alejandro H., Service Manager from Braman Hyundai responded on 09/21/2021 04:42 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
SW
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Sharon W.
Miami, FL
2017 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/13/2021
Service Type: Repair
verified customerVerified Customer
7
Category: Service
The professional of the staff
The out front staff need to be more professional I believe they have their pick of the customer they come in contact with I watched how they assisted certain people
Alejandro H., Service Manager from Braman Hyundai responded on 09/14/2021 06:09 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Verified Customer
Miami, FL
2018 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2021
Service Type: Repair
verified customerVerified Customer
9
Category: Service
My review
Despite his friendly attitude, I’ve noticed he’s been taking more time than needed to learn about our products.
Alejandro H., Service Manager from Braman Hyundai responded on 09/13/2021 04:02 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
WA
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Walied A.
Miami Beach, FL
2013 Hyundai Veloster
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Recommended
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/09/2021
Service Type: Maintenance
8
Category: Service
Service Issue Resolved
Had a recent issue with my service but service advisor along with manager promptly resolved it
Alejandro H., Service Manager from Braman Hyundai responded on 09/09/2021 11:08 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
MA
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Margarette A.
Miami, FL
2017 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2021
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Best Dealer Around
Braman facility is much better than any other dealer that I have been to. The staff is more professional and you don’t feel cheated even though their service fee is higher than other places.
Alejandro H., Service Manager from Braman Hyundai responded on 08/24/2021 12:05 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
DJ
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Desnee J.
Miami, FL
2013 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/21/2021
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Great service
Thank you Brahma Hyundai for your great service you guys was of such help especially Gary Desrosiers.
Alejandro H., Service Manager from Braman Hyundai responded on 08/23/2021 05:01 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
FR
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Fernando R.
Aventura, FL
2020 Hyundai Veloster
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
08/17/2021
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Very poor service
Even though it was an engine issue due to a factory defect, they made me lose my whole day waiting for a loaner
Alejandro H., Service Manager from Braman Hyundai responded on 08/17/2021 01:39 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
SC
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Stormn C.
Miami, FL
2018 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast
Complimentary ubers rides.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/04/2021 04:40 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
CP
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Charles P.
Hollywood, FL
2016 Hyundai Tucson
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/02/2021
Service Type: Repair
verified customerVerified Customer
Category: Service
Knowledgeable and friendly people at Brahman Miami
My Hyundai Tucson is a good car I would warn all other Hyundai owners about the regulators in the electric windows which when were engineered were engineered using a regulator that failed after a couple years of service or around 50,000 miles. It is a well-known problem and Hyundai USA refuses to do a recall
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/02/2021 01:56 PM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
MC
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Marcela C.
Miami Beach, FL
2017 Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Not afraid to come back
Best experience regarding car maintenance. They not only take care of your car, but they also take good care of you. Not worried or stressed about my next appointment at all!!! + prices are just right.
Recommended
Alejandro H., Service Manager from Braman Hyundai responded on 08/02/2021 04:30 AM

Thank you for servicing your vehicle with Braman Miami.

Your experience at our Dealership is important to us and we hope to continue earning your business.
Thank you for providing your comments and feedback regarding your service experience with Braman Hyundai. Your response will help us to continue striving to provide you with the best possible customer experience for future visits.

We look forward to seeing you again in the future.

Alex Heredia
Service Manager
Braman of Miami
2060 N.E. 2nd Avenue
Miami, Florida 33137-1200
Office (305) 571-1200
Email aheredia@bramanmiami.com
Employees worked with
GD
GARY DESROSIERS
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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