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SureCritic / Hyundai Dealer / Eckert Hyundai / JAIME CHEVEZ
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JAIME CHEVEZ

Eckert Hyundai
Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(315 reviews)
89

Reviews of JAIME CHEVEZ

Verified Customer
2013 Hyundai Santa Fe S
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/07/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Regular service is done timely and efficiently
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 12/07/2016 12:44 PM

Thank you Mr. Lyons

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
TC
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Terri C.
Haslet, TX
2017 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/25/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service
Uncomplicated, and friendly
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/26/2016 06:59 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
TH
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Terry H.
Argyle, TX
2012 Hyundai Azera
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/19/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
timely, attentive, and reasonably priced
36000 mile check up... not pressured into services. I only drive about 9000 miles a year, so some services were not needed at this time. even though recommended on the maintenance schedule. Comfortable waiting area and quick turnaround
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/21/2016 07:13 AM

Mr. Haefele,

 I apologize, we wash and vacuum vehicles upon request, you may certainty come by and get that done. The reason is most of our customers are so busy they don't want to spend the extra time. We hand wash and vacuum takes around 30 additional minutes. We need to do a better job of informing customers, again i apologize.

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
MM
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Marti M.
TX
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/14/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Keeps my Hyundai in sound working order.
Friendly staff and they keep my Hyundai in running well!
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/15/2016 07:18 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
HH
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Howard H.
Lake Dallas, TX
2016 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Review
Reviewed
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/11/2016 10:34 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Roanoke, TX
2013 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2016
verified customerVerified Customer
Category: Service
Fixed
The people at Eckert service were really great. Replaced the hub and bearings and everything under warranty. The Hyundai warranty is amazing. I wish they had better tires to purchase but I had to go with the "factory" ones. Only good 30k and they don't offer an insurance like Discount & NTB. Still, got me back on the road and we're very nice. Also didn't have a loaner car available but that's understandable b/c I didn't have an appointment and there was no way they could have foreseen me coming.
Recommended
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Roanoke, TX
2013 Hyundai Elantra
ReScore Review™
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
11/09/2016
verified customerVerified Customer
Category: Service
Fixed
The people at Eckert service were really great. Replaced the hub and bearings and everything under warranty. The Hyundai warranty is amazing. I wish they had better tires to purchase but I had to go with the "factory" ones. Only good 30k and they don't offer an insurance like Discount & NTB. Still, got me back on the road and we're very nice. Also didn't have a loaner car available but that's understandable b/c I didn't have an appointment and there was no way they could have foreseen me coming.
Recommended
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
11/07/2016
Service Type: Repair
Category: Service
Ugh - have to take it back.. again
The dealership service department just replaced the front right wheel bearings. A week later NTB is saying that the whole hub assembly needs to be replaced and whatever the dealership did basically broke it. Nice. And the other Hyundai dealership on 820 is booked past New Years so I have to go back to Denton.
Not Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/08/2016 07:01 AM

Ms. Lippe, (Paula)

 Please bring your vehicle back, i don't know what concerns you had, however if your experiencing an issue with your vehicle and we just worked on it , please bring it in so it can be corrected. The hub is a fixed piece of metal, i will be more than happy to show you what happened and if we (my technicians damaged something) i will fix it.

Don Wheeler
Fixed Operation Manager
940-243-6208
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/10/2016 08:35 AM

Thank You Paula

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Lewisville, TX
2015 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/06/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Would recommend to everyone
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2016 04:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
WS
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William S.
Lewisville, TX
2011 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Eclectic Hyundai is awesome
Yes they are
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2016 04:53 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
LJ
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Larry J.
Trophy Club, TX
2005 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Hyundai Elantra 2005
The multipoint inspection catches problems before they become severe. This allows me to get the car fixed and improves maintainability of the car.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/07/2016 04:52 AM

Thank you Larry

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
BC
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Brenda C.
2012 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Had an appointment for oil change, inspection and tire rotation. In and out in an hour.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 11/05/2016 06:25 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Flower Mound, TX
2012 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/14/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Had to return car for service after the front wheel bearring was replaced under warranty
service guys were great. I had to bring the car back after the front left wheel bearring was replaced because of a metal grinding sound. However service was able to get me in and the mechanic that replaced the wheel bearring took a test ride and heard the noise and was able to fix the issue.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/16/2016 06:39 AM

Thank you
Mr. Baumann

We appreciate the opportunity

Don Wheeler
Fixed Operation Manager

940-243-6208
Employees worked with
JC
JAIME CHEVEZ
WM
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William M.
Argyle, TX
2017 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
The service was carried out in a professional and friendly way.
The service was carried out in a professional and friendly way.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/11/2016 02:53 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
Verified Customer
Denton, TX
2014 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/08/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly and knowledgeable
Very satisfied. Everyone at Eckert Hyundai is friendly.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/10/2016 05:44 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
LR
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Larry R.
Plano, TX
2016 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Good service friendly staff
Great service
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/04/2016 07:58 AM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
DM
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Donna M.
Justin, TX
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2016
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly and clean. Took less time than anticipated.
Great place.
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/03/2016 05:59 AM

Thanks Donna

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
PK
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Parris K.
Argyle, TX
2014 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/01/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Tire repair
Great, as always
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 10/01/2016 12:12 PM

Thank you

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
JS
gravatar
Jimmy S.
The Colony, TX
2012 Hyundai Elantra To
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very well
it could not have been better
Recommended
Employees worked with
JR
JAKE RITTER
JC
JAIME CHEVEZ
Verified Customer
Sanger, TX
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/22/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
very friendly
very friendly and helpful
Recommended
Employees worked with
JC
JAIME CHEVEZ
FB
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Fred B.
Decatur, TX
2013 Hyundai Veloster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2016
Service Type: Maintenance
verified customerVerified Customer
Category: Service
great service
jimmy was great as ever
Recommended
DONALD W., Fixed Operation Manager from Eckert Hyundai responded on 09/12/2016 05:08 AM

Thank you Fred

Don Wheeler
Fixed Operation Manager
940-243-6208
Employees worked with
JC
JAIME CHEVEZ
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