avatar

JASON COBURN

Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 reviews)
82

GS
gravatar
Gerald S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on 2020 Palisade
great service and great team
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 01/05/2021 03:24 PM

Thank you for the fantastic review.

We are so happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

JW
gravatar
James W.
Fountain Hills, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/14/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Another great service experience.
I can only say this appointment went as I have come to expect, prefect. My Tucson got a 30,000 mile service and was finished in a timely manner, again as I have gotten to expect. Service is and has been the best of any dealership we have used in the past.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/18/2020 03:32 PM

What a wonderful review, thank you so, so much.

It has been our pleasure to be your dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Very Nice Place and People
Title says it all. Top notch service department. Only downside is they are very busy.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 12/10/2020 11:14 AM

Thank you for the fantastic review and recommendation.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

KC
gravatar
Kelli C.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
the service folks
I found this easy, timely and friendly. Great facility and very informative. Thanks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2020 08:27 AM

Thank you Kelli what a wonderful review.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Ms t. rubenstein
I have enjoyed everything regarding my Electra

Service people are outstanding.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/21/2020 08:26 AM

Thank you so, so much.

We're glad you are enjoying your Elantra and our service and we look forward to being here for you for each and every year and mile ahead.

Michael Southern
Service Manager

Employees worked with

JH
gravatar
John H.
Sedona, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Outstanding service dept we just bought a new Santa Fe a week ago. No pressure. Great personality and. Was knowledgeable of what he was selling
Same as above
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/17/2020 09:15 AM

Thank you John for the great review.

We are happy to be your Hyundai dealer for sales and service and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

SL
gravatar
Sylvia L.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Why am I pleased with this service?
The dealership itself seems to be a fairly new building, there is an ease of entering and people are ready to take your vehicle in based on your appointment. At this time of the pendemic, there was plenty of room to have your own space while you wait, it is a comfortable atmosphere. It didn't take entirely too long and the vehicle was nice and clean at delivery.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 11/11/2020 09:04 AM

Thank you Sylvia, what a wonderful review and recommendation.

We are very happy to be your dealer and we look forward to seeing you and your GT again next visit. 

Michael Southern
Service Manager

Employees worked with

AS
gravatar
Alison S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Professional, courteous staff
Throughout the buying, collecting and serving of my daughters Kona she has always been treated very professionally and courteously by every staff member she has met.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2020 11:21 AM

Thank you Alison for the wonderful review and recommendation.

We are happy to be your dealer and we look forward to seeing you again next visit.

Michael Southern
Service Manager

Employees worked with

GM
gravatar
Gloria M.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Our favorite Hyundai dealership
Service has always been great
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/25/2020 11:19 AM

How nice, thank you so, so much.

We are happy to be your favorite dealership - that means a lot.  Thank you for choosing us and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

GB
gravatar
Gabrielle B.
Tempe, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was tops
the experience I had was very good
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 09/03/2020 01:58 PM

Thank you for the excellent review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

KH
gravatar
Kim H.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Customer
No hassles, no worries. The job is done correctly and timely. And I am always well informed.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/25/2020 03:48 PM

Thank you Kim for the wonderful review.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

GS
gravatar
Gerald S.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service on 2020 Palisade
Great!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 08/21/2020 09:41 AM

Always great to see you Gerald.

Thank you for the wonderful review and we look forward to seeing you and your Palisade again next visit.

Michael Southern
Service Manager

Employees worked with

AD
gravatar
Adam D.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Best service team ever!
Earnhardt never disappoints. They are always on time, fair repair pricing, thorough and friendly. We always get a call when promised get the car back early or on time.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2020 10:43 AM

Thank you Adam for the wonderful review and endorsement.

We are very happy to be your dealer and we look forward to being here for you for all the years, miles, and Hyundais to come.

Michael Southern
Service Manager

Employees worked with

GB
gravatar
Geoffrey B.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Hyundai Santa Fe
Thanks
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/26/2020 10:37 AM

Thank you for the great review.

We are happy to be your Hyundai dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

CL
gravatar
Carol L.
New River, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great
Taken care of extra items added to a new vehicle quickly and professionally
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/19/2020 12:47 PM

Thank you Carol for the wonderful review.

We are happy to be your Hyundia dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RP
gravatar
Richard P.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Friendly people
Friendly people
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 01:16 PM

Thank you Richard.

We're lucky to have friendly customers as well.  We appreciate the great review and we look foward to seeing you next visit.

Michael Southern
Service Manager

Employees worked with

TS
gravatar
Timothy S.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly, Personable and Professional
Everyone treats you incredibly well and professionally. Thank you for the hard work
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/18/2020 01:08 PM

Thank you Timothy for the wonderful review and recommendation.

We are happy to be your Hyundai dealer and we look forward to being here for you for all the years and miles ahead.

Michael Southern
Service Manager

Employees worked with

NA
gravatar
Nikolay A.
Phoenix, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2020
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service!
It was quick and easy! Great service!
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/12/2020 08:32 AM

Thank you for the great review and recommendation.

We are happy to be your dealer and we look forward to serving you again.

Michael Southern
Service Manager

Employees worked with

RG
gravatar
Ricardo G.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
Excelente
Eres el mejor Jason, no hay duda que siempre haces todo lo que puedes por el cliente.
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/12/2020 08:27 AM

Gracias.

Estamos felices de ser su concesionario Hyundai y esperamos verte de nuevo la próxima visita.

Michael Southern
Gerente de Servicio

Employees worked with

Verified Customer
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2020
Service Type: Repair
verified customerVerified Customer
Category: Service
FANTASTIC SERVICE!!!!!!!!!!!
One of the reasons I keep having my services done at this dealer is, I believe the Service Department really cares about me and my vehicle.
The second reason is, They go out of their way to ensure the vehicle is clean when done and they make me feel like family on every visit.
The third reason is, the Service Director/Manager Mike, is very handsome. Mark and Tony in sales, are amazing as well and if I ever need a new Hyundai, they will be my first choices.
TBH
Recommended
Michael S. from Earnhardt Hyundai North Scottsdale responded on 06/06/2020 10:06 AM

<blushing>
<stammering>
<speechless>

Ummm...

Thank you for the great review we are happy to be your dealer and we look forward to being here for you for all the years and miles to come.

Michael Southern
Service Manager

Employees worked with
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.