JP

Jeff Poirier

Veryl's Automotive Services

Overall Rating

5.0

(67 reviews)

97

Reviews of Jeff Poirier

MD

MIKE D.

Holyoke, MA

1999 Cadillac DeVille

02/27/2025

Verified Customer

10

Engine-bay electrical issue

Veryl's Automotive Services is one of the best small-business retail operations I've ever experienced. Jeff Poirier and his excellent team have been helping me for several years and it's time I said so publicly.

This was a battery issue in an older vehicle, one in which spending resources chasing down problems must be weighed against the limited value of the car. Jeff (and his team) respect this reality while striving to fix the flaw. This is great customer service and my car is ready to go, 48 hours after asking for help (triage is another strong attribute). Veryl's is good business and I'm grateful for their service!

Employees worked with

Verified Customer

Granby, MA

2019 Hyundai Elantra

02/22/2025

Verified Customer

10

Very pleased. I have been a customer of Veryl’s for many years and have always been very satisfied with.

Veryl’s is a wonderful automotive garage to do business. They are professional, knowledgeable, and very concerned about client time schedule. I would highly recommend their services.

Employees worked with

TW

THERESA W.

South Hadley, MA

2017 Ford F-150

02/19/2025

Verified Customer

10

Excellent service you can trust

Excellent service you can trust, I will never go anywhere else.

Employees worked with

MT

MARIE T.

South Hadley, MA

2022 Chevrolet Bolt EUV

01/24/2025

Verified Customer

10

Our trusted mechanics for 16 years

We have trusted the mechanics at Veryl’s with all of our cars for the last 16 years. The whole team there is pleasant and helpful. We highly recommend them.

Employees worked with

AS

ADAM S.

Granby, MA

2009 Honda CR-V

01/23/2025

Verified Customer

10

The Highest Quality Customer Service in 413

I recently had an outstanding experience at Veryl's Automotive in South Hadley, MA. They expertly diagnosed and repaired a troublesome defroster issue and an oxygen sensor problem, all while completing a routine inspection. Jeff was especially amazing—he provided top-notch customer service, keeping me informed every step of the way and ensuring everything was handled with care and precision. It’s clear the team at Veryl's takes pride in their work, and I couldn’t be happier with the results. If you're looking for reliable, high-quality automotive care in the 413 area, I highly recommend Veryl's Automotive

Employees worked with

KK

KAY K.

South Hadley, MA

2017 Buick Encore

01/14/2025

Verified Customer

9

Call Ahead if you can

Calling ahead helped because there were two cancellations so I could get everything that
I needed done while I waited. Inspection, oil change, new battery, and new windshield wiper.
Now I'm good to go! Thanks, Veryl's.

Employees worked with

JW

JOANN W.

South Hadley, MA

2016 Nissan JUKE

01/13/2025

Verified Customer

10

Oil change and new tires for juke

Quote was way off but service was great!

Employees worked with

SH

SCOTT/JACKIE H.

South Hadley, MA

2012 Honda Accord Cpe

01/02/2025

Verified Customer

9

Great Job by the Team at Veryls....!

They were able to complete the oil change and schedule a future appointment for me, as they get booked very quickly.

Employees worked with

SB

SARAH/JONATHAN B.

West Springfield, MA

2014 Subaru XV Crosstrek

01/01/2025

Verified Customer

10

Veryl's Does it Again!

My car had made a clicking sound a few years ago when making turns. I told Jeff about it when I was at Veryl's and he took a look at it. He said it was fine for now, but to keep an eye on it and when it got louder/more frequent to bring it back in. Almost three years later it was louder/more frequent so I brought it back in and they fixed it quickly.

That's what I like about Veryl's - they are honest and never try to do extra work to pad the bill. We have been coming to Veryl's for 10+ years now and plan to with all our car needs

Employees worked with

MA

MIKE/SALLIE A.

South Hadley, MA

2015 Subaru Forester

12/28/2024

Verified Customer

10

Quick fix to a grinding problem

I had an appointment for scheduled routine service on my Subaru but a grinding noise had developed since my last visit. At previous time, brakes had been serviced. Since then a grinding and squealing occurred when brakes were used.
Jeff didn’t explain; he said it would be fixed … new pads, new rotors. And when I tried to pay, “No charge”.
I don’t see that attitude at many places.

Employees worked with

KB

KATHLEEN B.

South Hadley, MA

2019 Hyundai Santa Fe

12/24/2024

Verified Customer

10

Sticker and oil change.

Very friendly and comfortable waiting room and greeting. They explained in detail what additional work was recommended.

Employees worked with

JC

JOHN C.

Ludlow, MA

2016 Toyota RAV4

12/24/2024

Verified Customer

8

Rob and Jeff were awesome got my car in quickly and Justin was great too setting-up the appointment

Everyone was great

Employees worked with

JG

JACK G.

Granby, MA

2018 Buick LaCrosse

12/20/2024

Verified Customer

10

1st time mechanical work at Veryl's

Work was done / completed in a timely fashion...as was promised!( which allowed me to schedule drop off & pick up without any concerns) I was also promised the work would be rechecked & reevaluated the next time I would be stopping by Veryl's.
And appreciated all the correspondence which kept me informed...and, a pleasant, friendly staff to deal with..thank you

Employees worked with

Verified Customer

South Hadley, MA

2015 Lexus RX 350

12/20/2024

Verified Customer

10

Veryl's Automotive

Excellent place for car repairs. Deservedly have a very positive reputation in South Hadley.

Quality service & very cordial and courteous.

Employees worked with

BW

BERTON/LINDA W.

South Hadley, MA

2019 Hyundai Sonata

12/19/2024

Verified Customer

10

Always pleased with Veryls work and service

Have been going to Veryls for service for a number of years. Their work is excellent and trustworthy. They go out of their way to please the customer.

Employees worked with

GH

GARY/PEGGY H.

2021 Jeep Cherokee

12/19/2024

Verified Customer

10

Great

Thank you for getting my car in so quickly!

Employees worked with

RB

RACHEL B.

South Hadley, MA

12/13/2024

Verified Customer

10

Excellent Service

They may be one of the smaller car service businesses around but they are certainly the best! Competitively priced with friendly personalized service at its best!

Employees worked with

DS

DYANN S.

South Hadley, MA

2009 Hyundai Tucson

12/11/2024

Verified Customer

10

Veryl’s Automotive Services is Family!

I have been a Customer of Veryl's for some years now. After moving to area from another State, using other Automotive Businesses, I found a reliable place. Adding, with integrity and more than once our Hero in the hardest of times with keeping the car on the road! Excellent Service and Mechanics.

Employees worked with

JP

JIM P.

South Hadley, MA

2009 Honda Accord Sdn

12/10/2024

Verified Customer

10

Outstanding!!

Can’t say enough about Veryl’s. Friendly staff, repairs are always top notch! Best customer service!! Thanks Jeff and team!

Employees worked with

Verified Customer

South Hadley, MA

2012 Honda CR-V

12/03/2024

Verified Customer

10

Always lovely and attentive!

Always kind and polite, Consistent quality in care!

Employees worked with

Displaying Review 21 - 40 of 67 in total

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