JH

JARED HENNING

Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(195 reviews)
53

RA
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Roger A.
Saint Peters, MO
2015 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
The emploees and their great attitudes and also signs that they love working for your company.
I will always recommend St.. Charles Hyundai for good pricing and great service...They not only want your business but your confidence in them.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 11/05/2018 04:55 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

SW
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Susan W.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Engine was shot in my Elantra
Hyundai took care of everything with getting me a new motor in the Elantra. I had 2 brand new cars to drive at no expense to me while they fixed my car. It took a little over 2 months to get a new motor but I had no complaints.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 10/16/2018 08:00 AM

Thank you for the positive review! We appreciate your patience for us getting your engine. Please let us know if there is anything else we can do for you.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

Verified Customer
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellant servce and great people.
I will recommend this dealership to my friends. Mr. Brown and his service personnel have delivered excellent service every time. However, the Hyundai vehicles I can not recommend. I have a 2011 Sonata that has constant and ongoing recalls. The quality of Hyundai in this vehicle is beyond terrible. It is a disappointment to own. If this dealership sold another band of vehicle, I would have bought two more vehicles from them.
Recommended
Brad D. from St. Charles Hyundai responded on 10/15/2018 07:33 AM

Thank you for the great survey on your recent service with our dealership. We hope to see you soon for your next routine check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

VD
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Valerie D.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
service department
Customer Service. They are courteous, friendly, and prompt.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 09/17/2018 05:01 AM

Thank you for the positive feedback! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

KG
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Kimberly G.
Lake Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/05/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Excellent Service
I had a problem with the malfunction light coming on and my car not coming out of park. Brad ran a diagnostic test on it and found the problem right away. He also was able to change the sensor that night even though you were closing in less than an hour. Very happy with service.
Recommended
Brad D. from St. Charles Hyundai responded on 09/06/2018 01:06 PM

Thank you for the great five star survey, glad we can always make your time with us a five star experience. We hope to see you soon for your next routine maintenance check!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Verified Customer
Bridgeton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Fast and easy to do.
Repair was done on time.
Recommended
Bob R. from St. Charles Hyundai responded on 09/04/2018 01:50 PM

Thanks for the great review! We look forward to your next service with us. Thank you.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

MF
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Michael F.
Alton, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/14/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Experience and Future Customer.
I purchased my Elantra and my past 2 hyundai cars from another hyundai dealership in the area. When my Elantra had a mechanical issue my dealership couldnt find a issue and really showed no concern in repairing it for me. I decided to come to St. Charles Hyundai for service. From the minute i was greeted by the service advisor i could tell this dealership is on another level. They found the issue within 30 min and repaired my Elantra for me. They kept me updated while i waited in their lounge area. I will definitely bring my car here for any future needs. I will for sure come here to purchase my next Hyundai vehicle even though its farther from my residence.
St. Charles Hyundai proved to me they take care of their customers.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/14/2018 09:50 AM

Thank you for the great feedback! I am glad we were able to repair your vehicle in a timley manor. If there is anything else we can do for you please let us know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

TS
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Tina S.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Customer Service
The employees have the best customer service that I know and the waiting area is always neat and clean.
Recommended
Brad D. from St. Charles Hyundai responded on 08/16/2018 04:57 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon for your next scheduled maintenance. 

Employees worked with

AE
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Arthur E.
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
St. Charles Hyundai Outstanding service for your car.
Great honest evaluation.
Service on time.
Service done right the first time.
Car clean on return.
All personnel helpful, knowledgeable, and friendly.
Recommended
Bob R. from St. Charles Hyundai responded on 08/11/2018 11:10 AM

Thanks for the amazing comments! We appreciate your business,and look forward to helping you again! Thanks.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

NH
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Norma H.
Bridgeton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/13/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
steering wheel problem
Very efficient and professional
Recommended
Brad D. from St. Charles Hyundai responded on 07/16/2018 09:50 AM

Thank you for the great five star survey on our recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

LW
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Lawrence W.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Service was wonderful
Chris Johnson did an exceptional job as my Advisor and made sure the entire team had my Sonata finished on time. Car was very thoroughly serviced.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 07/11/2018 04:57 AM

Thank you for the great feedback! We appreciate your business and if there is anything thing else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

RA
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Ross A.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
St Charles Hyundai
Bob Reck makes repairs easy on your vehicle. He is extremely helpful and a pleasure to work with. Most of all I trust what he tells me that is most important.
Recommended
Bob R. from St. Charles Hyundai responded on 07/05/2018 05:08 AM

Thanks for the great review ! and i appreciate our long term relationship with your family !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Summer Service Special
Went in to Hyundai for the Summer Service Special, and it surpassed my expectations. I always receive fast, convenient, and great service. Thank you Hyundai Team!
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 07/07/2018 07:15 AM

Thank you so much for the positive feedbackl! We really appreciate it and will continue the good work! Thank you again. 

St Charles Hyunda Servie, 

Kyle Woodworth

Express Service Advisor 
St Charles Hyundai
636-441-4481
Employees worked with

JM
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Judith M.
O Fallon, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Getting Appointment
I unexpectedly had my driver side door handle break. I considered it an emergency and the service advisor was able to work me into the schedule in a relatively short time, which I greatly appreciated.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 05/25/2018 12:52 PM

Thank you for the Great review! I am happy we were able to repair your door handle in a timely mano.! If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481
Employees worked with

NL
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Nina L.
Saint Ann, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great place
I was told repairs would take 2 hours but only took a little over an hour. The servicemen always answer my questions.
Recommended
Brad D. from St. Charles Hyundai responded on 05/24/2018 09:22 AM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

KL
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Kenneth L.
Saint Louis, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
VERY INFORMATIVE AND TIMELY SERVICE.
EASE OF SERVICE AND ALWAYS KEEPING ME INFORMED ABOUT STATUS.
Recommended
Brad D. from St. Charles Hyundai responded on 05/07/2018 02:41 PM

Thank you for the great five star survey on your recent service trip to our dealership. We hope to see you soon for your next routine service!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

Verified Customer
Saint Peters, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast, Reliable Service
Always provides fast and reliable service. I can always count on the Hyundai team!
Recommended
KYLE W., Express Service Advisor from St. Charles Hyundai responded on 04/26/2018 10:55 AM

Thank you so much for the kind words and amazing review! We really do appreciate it and we will keep up the good work for your future visits! Thank you again. 

St Charles Hyundai Service, 

Kyle Woodworth

Employees worked with

AS
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Alan S.
Missouri
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
hyundai provide top notch service as expected
When I got my car service at st.charles they got my car in right away (that is when I had my appointment). They were faster in getting the job done than the previous hyundai dealerships I had my car service basically for the same thing.
Recommended
Brad D. from St. Charles Hyundai responded on 04/09/2018 10:44 AM

Thanks for taking advantage of our Express Service team. We appreciate your business!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481

MC
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Matthew C.
Saint Charles, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service work
Friendly people, quick service. Knowledgeable service writers
Recommended
Bob R. from St. Charles Hyundai responded on 04/09/2018 05:47 AM

Thanks for the great review ! we appreciate your business !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with

Verified Customer
Saint Charles, MO
2016 Hyundai Santa Fe S
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Location.
Fast and friendly service.
Recommended
Brad D. from St. Charles Hyundai responded on 03/12/2018 07:22 AM

Thank you for the great five star survey on your recent service with our dealership. We hope to see you soon!

Brad Dean
Express Service Advisor
St Charles Hyundai
636-441-4481
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