JJ

JAYANT JUSSAL

Overall Rating
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(299 reviews)
81

Verified Customer
City Of Industry, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly service and very helpful
Mechanics were very helpful and service was quick.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/31/2018 09:45 AM

When our customers leave here happy, that makes us happy.
Thank you for the 5 stars.
And A Happy New Year!!

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

IM
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Isaac M.
Fullerton, CA
2016 Hyundai Sonata Hyb
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great Service
Great Service
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/31/2018 09:56 AM

Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

Happy New Year!

 

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

LW
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Larry W.
Walnut, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/25/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
service team
friendly & I believe tries to help me save money
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/31/2018 09:57 AM

We always appreciate positive feedback from our customers.
Thank you for the 5 stars.

Have a happy, healthy new year!!


Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

DP
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Donna P.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
My visit to Puente Hills Hyundai
All the employees were friendly and professional, but especially Jay who took care of everything with a smile.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/31/2018 10:07 AM

We appreciate your feedback. Jay will love your comment. And we look forward to many more years ahead to serve you.
Have a happy, healthy new year!!


Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

IJ
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Ike J.
Brea, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good communicatios friendly
Merry Christmas!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/21/2018 11:01 AM

Merry Christmas to you, too.^^
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Great Service
The service department is great, they took great care of my car and had me on the road quickly. The service department is very helpful. I always bring my car to them for everything
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/21/2018 11:02 AM

Thank you for taking the time to fill out our survey.
Your feedback is very valuable to our dealership.
We are so glad your experience here was a positive one.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

SB
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Sonia B.
West Covina, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Service
Very confortable
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/18/2018 11:04 AM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
Alhambra, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
verified customerVerified Customer
Category: Service
car trouble
My car is still having trouble but they are giving me a loner.
This is a great way to treat customers and they have gone out of their way to help me.
Recommended

Verified Customer
Alhambra, CA
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2018
verified customerVerified Customer
Category: Service
car trouble
My car is still having trouble but they are giving me a loner.
This is a great way to treat customers and they have gone out of their way to help me.
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
12/13/2018
Service Type: Maintenance
Category: Service
Traction light problem
Still trying to fix the traction light problem.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/13/2018 03:44 PM

    It’s unfortunate the service did not meet your expectations.  Please call us if we can help you in the future.
Thank you for filling out the survey.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
SEAN K., Service Director from Puente Hills Hyundai responded on 12/13/2018 04:32 PM

Thank you so much for re scoring.
Your kind words are much appreciated.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

HL
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Hanbit L.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great service
Great and prompt service at reasonable price.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/11/2018 04:19 PM

We appreciate your feedback and look forward to making your experience with us to be even better one next time.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

PD
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Pedro D.
Fullerton, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
***
****
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/04/2018 11:18 AM

Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
La Puente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Great!
I went in for an oil change and was out sooner than I excepted. Excellent service!
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/03/2018 04:57 PM

We are so glad your experience here was a positive one.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

SK
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Sumit K.
Corona, CA
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/01/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
A+
A+
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/03/2018 04:57 PM

Thank you for feeling out the survey.  We will try harder next time to get 5 stars from you.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

CH
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Christine H.
Whittier, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Friendly/professional environment.
Service Advisor Jay Jussal, very professional and thorough explanation regarding my vehicle.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/03/2018 05:00 PM

Thank you so much for the great review.
Your kind words are much appreciated.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

WG
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Winston G.
Whittier, CA
2017 Hyundai Ioniq Hybr
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Mostly friendly personel
Very little waiting, coffee was good.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 12/03/2018 05:06 PM

I am glad you liked our coffee.  It must be freshly made. lol..
Thank you for taking your time and fill out the survey.
We also appreciate the 5 stars!

 

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

Verified Customer
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2018
Service Type: Repair
verified customerVerified Customer
Category: Service
Good, fast service
Timely service, not oversold any add-on services. I like that
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/27/2018 04:30 PM

Your kind words are much appreciated.
Thank you for the 5 stars.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

HM
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Helga M.
Hacienda Heights, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/26/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Good service
Arrived without an appointment and the were able to get my oil changed within 90 minutes.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/27/2018 04:37 PM

We always appreciate positive feedback from our customers.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

Verified Customer
La Puente, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
服務親切
thanks 谢謝妳們得服務
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/24/2018 10:37 AM

Thank you for the unique(?) review.  I can't read those letters but I am pretty sure it says something nice.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com

CM
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Claudio M.
Rowland Hghts, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
close proximity
close proximity, service adviser was not pushy
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/23/2018 10:42 AM

We appreciate your feedback and look forward to many more years ahead to serve you. Thank you for the 5 stars.^^

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with

OM
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Oscar M.
Diamond Bar, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2018
Service Type: Maintenance
verified customerVerified Customer
Category: Service
Fast and efficient
People are very friendly and service is always done in a timely manner.
Recommended
SEAN K., Service Director from Puente Hills Hyundai responded on 11/21/2018 09:56 AM

Thank you for the great review.

Sean Kim
Service Manager
626-581-5300
seank@phhyundai.com
Employees worked with
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