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SureCritic / Hyundai Dealer / St. Charles Hyundai / JOHN MEYER
JM

JOHN MEYER

St. Charles Hyundai
Overall Rating
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(142 reviews)
61

Reviews of JOHN MEYER

TB
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Tamara B.
Saint Louis, MO
2012 Hyundai Azera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
60,000 mile check up
outstanding
Recommended
Bob R. from St. Charles Hyundai responded on 09/01/2016 08:39 AM

Thank you for the positive survey ,and we appreciate your business ! thanks !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2006 Hyundai Sonata
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
08/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
2006 Sonata Service Visit
They always have to push the "you NEED the fuel induction service".
Recommended
Bob R. from St. Charles Hyundai responded on 08/25/2016 08:38 AM

Thank you for your business ! it is very much appreciated.

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
MR
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Montserrat R.
Maryland Heights, MO
2011 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/18/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Excellent customer service
Yes, I would most definitely recommend family and friends.
Recommended
Michael M., Express Service Advisor from St. Charles Hyundai responded on 08/19/2016 06:17 AM

Thank you for the excellent review! It's our pleasure to provide you with great service!

Michael Metz
Express Advisor
636-441-4481
Employees worked with
JM
JOHN MEYER
Verified Customer
Saint Peters, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/16/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Quick and Correct
They problem was located and corrected within a day. I was kept up to date and the process was very smooth.
Recommended
Bob R. from St. Charles Hyundai responded on 08/17/2016 05:42 AM

Thank you for your business and your positive response for your
service visit with us !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
GL
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Gary L.
Saint Charles, MO
2009 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Customer service.
Very friendly customer service and they get it right the first time and in a timely manner.
Recommended
Bob R. from St. Charles Hyundai responded on 08/03/2016 02:38 PM

Thanks again for your continued service,your business is appreciated,and look forward to keeping your vehicles in top shape for a long time !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
WW
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Willie W.
Black Jack, MO
2016 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
ALWAYS FRIENDLY AND COURTEOUS SERVICE.
Always friendly and courteous.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 08/02/2016 09:20 AM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
JM
JOHN MEYER
LA
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Lisa A.
Saint Charles, MO
2013 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Good service, quick, friendly, and professional
Yes
Recommended
Bob R. from St. Charles Hyundai responded on 08/01/2016 07:37 AM

Thank you very much for your business it is very much appreciated !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
LC
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Lynn C.
O Fallon, MO
2011 Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Great service
Personal care and they will work with you until the problem is fixed
Recommended
Brad D. from St. Charles Hyundai responded on 08/01/2016 02:59 PM

thank you for the great 5 star review. glad we can keep you and your Hyundai happy! hope to see you soon!

thanks, Hyundai service

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
JK
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James K.
St. Louis, MO
2009 Hyundai Genesis
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/08/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ignition dock/electrical short problem
Not so great...took too long to ID & solve my service problem. Charged labor for dealer's trial/error.
Recommended
Bob R. from St. Charles Hyundai responded on 07/15/2016 06:36 AM

Thank you very much for your business,and the phone conversation to resolve your questions and concerns.your business is very important to us and look forward to your next vehicle service ! thanks again

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
Verified Customer
O Fallon, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/28/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Easy to do business with.
Completed on time as I was told.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/29/2016 08:55 AM

Thank you for the positive review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
JM
JOHN MEYER
TM
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Thomas M.
Saint Peters, MO
2007 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Service Appointment
Great service from technicians who know my car.
Recommended
Brad D. from St. Charles Hyundai responded on 06/27/2016 10:05 AM

thank you for the positive review! we look forward to your next visit

Employees worked with
BD
BRAD DEAN
JM
JOHN MEYER
RO
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Rita O.
O Fallon, MO
2012 Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Maintenance
verified customer Verified Customer
Category: Service
service
The people.
Recommended
Bob R. from St. Charles Hyundai responded on 06/27/2016 08:21 AM

Thank you for your business ! and i appreciate the positive review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
CP
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Carol P.
Saint Charles, MO
2016 Hyundai Elantra
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/25/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Friendly salesman
Good job at being a salesman.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 06/27/2016 08:22 AM

Thank you for the positive review. Let us know if there is something we can do to make it a 5 star visit for you next time.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
JM
JOHN MEYER
Verified Customer
Saint Charles, MO
2009 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Great Work!
.
Recommended
Bob R. from St. Charles Hyundai responded on 06/27/2016 08:23 AM

Thank you for your business !and greatly appreciate your positive
review !

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
Verified Customer
O Fallon, MO
2012 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
Easy to do business with
Scheduling is easy and communication with issues and completion times is accurate.
Recommended
CHRISTOPHER A J., SERVICE ADVISOR from St. Charles Hyundai responded on 05/18/2016 02:10 PM

Thank you for the positive 5 star review. If there is anything else I can do for you please let me know.


Chris Johnson

Hyundai Service Advisor

St. Charles Automotive

(636) 441-4481

Employees worked with
JM
JOHN MEYER
DS
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DANIEL S.
2015 Hyundai Sonata
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/01/2016
Service Type: Repair
verified customer Verified Customer
Category: Service
2015 Sonata
I had an appointment to address a factory recall and to perform an oil change and tire rotation. When they called to say that my car was ready, I discovered that they had not performed the tire rotation. The service manager said that they would expedite the tire rotation, but I ended up sitting in the waiting room for another 90 minutes before my car was ready. The cashiers seemed genuinely put out that I wanted to use a discount coupon for the service. :-(
Recommended
Bob R. from St. Charles Hyundai responded on 04/04/2016 12:41 PM

Thank you for time to complete survey and your time to discuss this with me.Your feedback will help improve on our service processes in the future.we truly apologize for for your experience and look forward to our future business together !!

BOB RECK

HYUNDAI SERVICE ADVISOR

636-441-4481 X169

EMAIL BOB.RECK@STCHARLESAUTO.COM
Employees worked with
BR
BOB RECK
JM
JOHN MEYER
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