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SureCritic / Hyundai Dealer / Autonation Hyundai N Richland / Justin Pack
JP

Justin Pack

Mr.
Autonation Hyundai N Richland
"New Car Director"
Overall Rating
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(58 reviews)
73

Reviews of Justin Pack

BD
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Brooke D.
Fort Worth, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2021
verified customer Verified Customer
Category: Sales
Excellent Experience
Mustafa was excellent. He not only found me what I needed but also a vehicle with the added features I wanted. It felt great to walk out with a vehicle that exceeded my expectations but stayed within my budget. They were generous and fair with my trade in value and I love the 10 year warranty that comes with my new Hyundai Tucson! I will definitely recommend the North Richland location and will be back myself for my future car buying needs.
Recommended
Employees worked with
JP
Justin Pack
Mr.
MD
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Margie D.
Euless, TX
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2021
verified customer Verified Customer
Category: Sales
Thanks
Third purchase says it all
Recommended
Employees worked with
JP
Justin Pack
Mr.
Verified Customer
Fort Worth, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021
verified customer Verified Customer
Category: Sales
Best place in the world
Best place in the world.
Recommended
Employees worked with
JP
Justin Pack
Mr.
PS
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Pamela S.
Fort Worth, TX
2021 Hyundai Venue
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/07/2021
verified customer Verified Customer
Category: Sales
Realistic Expectations
Everything went as expected as my expectations were realistic. If I had expected more, I would have been disappointed.
Recommended
Employees worked with
JP
Justin Pack
Mr.
WS
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William S.
Hurst, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
verified customer Verified Customer
Category: Sales
Easy. Close. Denise was terrific!
Denise was knowledgeable, and patient. I went in for used Jeep, and came out with a lease on a new Tucson.

Hats off to Denise! Not sure if I spelled it correctly. But you know what I am saying!
Recommended
Employees worked with
JP
Justin Pack
Mr.
GA
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Gene A.
North Richland Hills, TX
2020 Hyundai Elantra Gt
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/01/2021
verified customer Verified Customer
Category: Sales
No pressure experience
Everyone at the dealership was professional and made it a great experience
Recommended
Employees worked with
JP
Justin Pack
Mr.
RL
RYAN LOVIN
AW
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Amanda W.
Fort Worth, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/28/2020
verified customer Verified Customer
Category: Sales
2021 Hyundai Palisade
Auto nation was great to buy my Palisade at the only disappointing thing was they would not give me $500 off for being a first responder. They said it was not applied to the Palisades. Very disappointing since I have been non stop with Covid-19 all of 2020.
Recommended
Employees worked with
JP
Justin Pack
Mr.
NY
NOOR M YAQOBI
RH
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Ronald H.
Watauga, TX
2021 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2020
verified customer Verified Customer
Category: Sales
Excellent Experience
The whole experience, from first phone call to see if they were open during COVID to driving away in my new Kona SEL plus, was friendly, pleasant, professional, and easy. I highly recommend Autonation N. Richland Hills.
Recommended
Employees worked with
JP
Justin Pack
Mr.
HA
HECTOR AJRAZ
Verified Customer
Fort Worth, TX
2021 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/04/2020
verified customer Verified Customer
Category: Sales
The staff
Great service all around would recommend to anyone interested in buying a car
Recommended
Employees worked with
JP
Justin Pack
Mr.
MI
MOHAMED IBRAHIM
Verified Customer
Haslet, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/20/2020
verified customer Verified Customer
Category: Sales
Satisfaction
Always very professional and not rushed through the sale. Takes the time to listen and answer any and all questions.
Recommended
Employees worked with
JP
Justin Pack
Mr.
MI
MOHAMED IBRAHIM
DW
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Donald W.
Colleyville, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2020
verified customer Verified Customer
Category: Sales
Helpful in every way
I would recommend this dealership to anyone who is looking for a newer automobile.
Recommended
Employees worked with
JP
Justin Pack
Mr.
Verified Customer
North Richland Hills, TX
2021 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
verified customer Verified Customer
Category: Sales
Great experience
I Recommend this location for other car buyers.
Recommended
Justin P., Mr. from Autonation Hyundai N Richland responded on 10/23/2020 02:10 PM

Thank you so much for your referral of our store! We hope you enjoy your new vehicle and should you have any questions in the future, please don't hesitate to reach out directly!

Justin Pack 
Sales Manager 
AutoNation Hyundai NRH
7724 NE Loop 820
North Richland Hills, TX 76180
M: (817) 548-4040
C: (817) 601-5785
E: packj1@autonation.com
Employees worked with
JP
Justin Pack
Mr.
DL
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Delphine L.
Euless, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2020
verified customer Verified Customer
Category: Sales
Go th Ryan
Everyone friendly. Ryan excellent and he had another associate who was kind also.
Recommended
Employees worked with
JP
Justin Pack
Mr.
RL
RYAN LOVIN
MM
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Mimi M.
Fort Worth, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
verified customer Verified Customer
Category: Sales
Best Buying Experience Ever!
I will have to say that I've purchased many cars before. But I have to say that this time, was a great buying experience. Jerry, at Auto Nation became like family during my experience. We will always stay in touch. My vehicle wasn't in at the dealership at the time of my purchase, but I was put in a loaner vehicle with the same Limited package that I purchased, until my vehicle arrived. I felt like a member of the family, first name bases, personal relationships were built. Overall, great buying experience. If you need a great car buying experience, ask for "Jerry" He's the man with the plan for you!
Recommended
Employees worked with
JP
Justin Pack
Mr.
AR
ABDIEL RODRIGUEZ
Verified Customer
North Richland Hills, TX
2021 Hyundai Palisade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/23/2020
verified customer Verified Customer
Category: Sales
Great Salesman and Sales Manager
Go see Alex and Justin! Outstanding salesmanship; found us the exact car we wanted and made us a great deal!
Recommended
Employees worked with
JP
Justin Pack
Mr.
HA
HECTOR AJRAZ
Verified Customer
Keller, TX
2020 Hyundai Kona
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/20/2020
verified customer Verified Customer
Category: Sales
Great experience!
Everybody was amazing and it was an easy process
Recommended
Employees worked with
JP
Justin Pack
Mr.
ML
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Miranda L.
Richland Hills, TX
2020 Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/18/2020
verified customer Verified Customer
Category: Sales
Smooth, comfortable experience and great customer service.
This was our fourth Hyundai purchase and our third with this dealership. Alex worked with us to find just what we were looking for. He also took extra care to make sure we were comfortable the whole time—even during 112 degree summer heat!
Recommended
Justin P., Mr. from Autonation Hyundai N Richland responded on 09/19/2020 07:56 AM

We are pleased to hear you had such a positive experience with us, Miranda! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Justin Pack 
Sales Manager 
AutoNation Hyundai NRH
7724 NE Loop 820
North Richland Hills, TX 76180
M: (817) 548-4040
C: (817) 601-5785
E: packj1@autonation.com
Employees worked with
JP
Justin Pack
Mr.
HA
HECTOR AJRAZ
OB
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Odette B.
Killeen, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
verified customer Verified Customer
Category: Sales
great service
great service from the first call to the last signature.
Recommended
Employees worked with
JP
Justin Pack
Mr.
RL
RYAN LOVIN
PT
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Precious T.
Dallas, TX
2020 Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/16/2020
verified customer Verified Customer
Category: Sales
Awesome Customer Service!
Overall, the staff made my experience the best due to their exceptional customer service!
Recommended
Employees worked with
JP
Justin Pack
Mr.
MI
MOHAMED IBRAHIM
RR
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Ricky R.
North Richland Hills, TX
2020 Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/14/2020
verified customer Verified Customer
Category: Sales
clean store and friendly people
i am happy with the process and my vehicle. alex was very helpful during the whole process
Recommended
Employees worked with
JP
Justin Pack
Mr.
RL
RYAN LOVIN
Displaying Review 41 - 60 of 61 in total
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