Thank you for the 5 star survey, your complete satisfaction is our number 1 goal. Your comments are greatly appreciated.
John V. PiattWe appreciate the 5 star survey. We take pride that all of our technicians are Hyundai Certified, which we believe gives us a definite advantage over our competition. Our technicians know your Hyundai inside and out which ensures quality and thourough service. We hope to see you again. Thank you.
John V. PiattWe appreciate the Great Service comment. Also thank you for the 5 star survey. We look forward to seeing you again.
John V. PiattThank you for the 5 star survey. Your positve comment is greatly appreciated. Happy Motoring.
John V. PiattWe truly appreciate the great comments and 5 star survey. Thank you for taking the time to complete the survey. Happy Motoring.
John V. PiattThank you for the 4 star survey. We apoligize for the delay in completing the repairs to your vehicle. We look forward to seeing you again.
John V. PiattThank you for the 4 star survey. The burning odor you most likely are smelling could be coming from your exhaust. Occasionally due to the close proximity of the area to be undercoated to the exhaust some could get on it. It should burn off. If it is still a problem after a week please contact us.
John V. PiattWelcome to the Woodhouse Family! We are so happy to hear that we have a new family member. Thank you for the great comments.
John V. PiattThank you for the 5 star survey. It is very important to us that your service experience exceeds your expectations. Happy motoring.
John V. PiattI am very sorry to hear that your service experience with Woodhouse Hyundai was less than ideal. I would like to get more information about the situation. Would you be willing to speak with me at your convienence? We can either converse by email or phone, which ever you feel the most comfortable with. I look forward to talking to you.
John V. PiattThank you for the great survey and comment. It sounds like we finally fixed your noise concern. Welcome to the Woodhouse Family!
John V. PiattThank you for the great survey score. I see by your comment that we are a little out of the way for your maintenance. We are in the process of starting construction on our new building which will be located on 144th & Giles. We estimate completion time to be less than 2 years. Hopefully this will work out better for you. Happy Motoring
John V. Piatt.
John V. PiattI have left you a message on your voice mail asking if you could contact me regarding you service experience. I am hoping that you receive this email and can respond either by phone or email.
Thank you
Still have not been able to contact you by phone or email. We love to visit with you about this visit. If you prefer not have further followup please let me know.
John V. PiattThank you for the 5 star survey. We appreciate the kind comment.
John V. PiattThank you for the 5 star survey. Happy to hear that your service experience was a positive one.
John V. PiattThank you for the 5 star survey and the vey kind comments. I take pride in making sure every customer's service experience is a positive one.
John V. PiattI apologize for our call center not informing you of our temporary location. We have several complaints regarding this matter and have taken steps to correct it. Thank you for the 5 star survey.
John V. PiattSorry to hear that you vehicle was not washed. I dont recall the weather that day but as I stated to you on the phone please bring your Accent by anything and we will be more than happy to perform a complimentary wash.
John V. PiattThank you for the 4 star survey. Is there anything you could share with us that would make sure that your next service visit merits a 5 star rating?
John V. Piatt