JR

JOSHUA D RIDPATH

Overall Rating
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(832 reviews)
78

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/19/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Woodhouse Service Department
excellent
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/20/2020 05:26 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Papillion, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/11/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Wonderful Hyundai Service
Woodhouse offers valet service which is especially helpful during COVID 19 pandemic. Scheduling service is easy. Staff is knowledgeable and friendly.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 10/12/2020 06:12 AM

Thank you for the 5 star rating. Yes, the Valet service has become very popular with our customers.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Outstanding staff
The staff goes above and beyond to take care of you. They are very helpful and knowledgeable.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/24/2020 02:17 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

LB
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Larry B.
Papillion, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent Service
Great job
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/14/2020 05:48 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DF
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Denise F.
Elkhorn, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/08/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
great service, nice people
Jon @ Woodhouse in Omaha is just the BEST as are who work with him!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/09/2020 07:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/07/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
H
H
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/08/2020 05:23 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/01/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Ok
Ok
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 09/02/2020 06:10 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

VJ
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Victoria J.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/25/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great everything!
From the time you set up your appointment through checkout!!!,,, customer service is top with all Hyundai staff! Highly recommend!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/25/2020 08:56 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RD
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Richard D.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/04/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Another superior experience!
Once again, Woodhouse Hyundai has proven to me that they are the "go to" people for service and maintenance of my vehicle! Answering any and all questions, providing feedback when asked, seeing to it that the concern of the customer is alleviated by their extremely knowledgeable and trained professionals...these are the traits of good customer service. And, these traits are found in Woodhouse Service Department. These professionals show the consumer their understanding and are extremely cognizant of the customers time frame and concern over the job being done right and in a timely fashion.

Woodhouse Hyundai, you win again! Job well done by an extremely satisfied customer!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 08/04/2020 05:24 AM

We appreciate the very great comments. Thank you for being part of our Woodhouse Family and for the 5 star rating!

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Thanks for listening to me
And making sure that my college freshman’s car is in tip top shape.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/28/2020 01:59 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DB
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Dana B.
Murdock, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Very customer service friendly.
I have yet to open a door when going to Woodhouse. Someone always beats me to the door. That is my mission, trying to beat the staff to the door. Excellet job is always done by all I encounter.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/27/2020 11:47 AM

Thank you for being part of our Woodhouse Family! We appreciate the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

JT
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Jamie T.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Good Service
Always accommodating and fast
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/24/2020 01:57 PM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RB
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Richard B.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Excellent customer service. Josh does a great job making me feel welcome and keeping me informed.
Excellent service, good prices.
Recommended
Employees worked with

AS
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Anthony S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Always gets the job done
Always gets the job done right.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/17/2020 05:31 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

CA
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Catherine A.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Oil change
Quick, fast and affordable. Good service
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/15/2020 05:35 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Omaha, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/09/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Thanks!
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/09/2020 05:29 AM

Thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

AS
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Anthony S.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2020
Service Type: Repair
verified customer Verified Customer
Category: Service
Great service
Great service, no problems
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 07/06/2020 05:40 AM

Thank you for the 5 star survey.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

RD
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Richard D.
Omaha, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Once again, Woodhouse exceeds my expectations
Woodhouse continues to "shine" in the arena of service...since the purchase of the Santa Fe, Woodhouse Hyundai has been the one and only "go to" establishment for service and inquiries regarding the upkeep and safety of the vehicle. Each and every time, Josh Ridpath has offered guidelines, suggestions, and "snippets" in the care and maintenance . This past service experience only proved the previous point. Because of the concern of the ongoing virus, Woodhouse offered to "valet" my vehicle from work to service the Santa Fe and bring it back. Again, beyond my expectations the vehicle was service, vacuumed, and returned to me, ready for the next travel experience. \

Words seem inadequate in expressing ones appreciation and confidence in a business because of previous bad experiences. Yet, in the 4 years of dealing with Woodhouse Hyundai, not one bad experience only superb service done in a timely manner. Woodhouse is committed to excellence....not only in product, but also in staff! THANK YOU WOODHOUSE HYUNDAI for another great job in taking care of my Santa Fe.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/30/2020 05:40 AM

Thank you for the great comments and for being part of our Woodhouse Family. Your survey was shared with our entire staff, we thank you for the 5 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

Verified Customer
Elkhorn, NE
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Routine Oilchange
Service was prompt. Social distancing was respected.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/29/2020 02:52 PM

Thank you for the  star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with

DG
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Deborah G.
Murdock, NE
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/26/2020
Service Type: Maintenance
verified customer Verified Customer
Category: Service
Courteous and professional
Overall very satisfied with the work. The time estimated was not made clear to me before my appt.
Recommended
JOHN V P., Service Manager from Woodhouse Hyundai Of Omaha responded on 06/29/2020 05:34 AM

Thank you for the 4 star rating.

John V. Piatt
Service Manager
402-592-1007 Ext 18090
john.piatt@woodhouse.com
Employees worked with
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