JOSHUA D RIDPATH

Sorry that we could not meet your expectations. What was it about the customer lounge do you feel could be better? We are in a temporary location until our new dealership is completed in southwest Omaha. Yes we agree that the recall on your Veloster takes longer than most. Your vehicle was the first one that we performed the campaign inspection on, so it surprised us too. I would to visit with you regarding your ideas that would improve our temporary home. Please contact me by phone or email. Thank You for taking the time to complete the survey.

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When you have a moment I would like to discuss your recent service visit. When would be a good time to talk?

Thank you for the 5 star survey. We totally understand your frustration and are truly sorry. The transition is still in progress and is getting better everyday. Your business is very important to us. We will continue to do everything we can to make your Hyundai experience the best ever. The staff of Woodhouse Hyundai looks forward to seeing you again and wish you and your family Happy Holidays.

Thank you for taking the time to speak to me today. Again I apoligize for the inconveience. Your business is very important to us. I have sent a letter out to you per our conversation. I hope that it meets with your approval. Woodhouse Hyundai looks forward to seeing you again. Happy Holidays

I look forward to speaking to you regarding your service visit. Please call me when you have a few minutes to visit.

After speaking with you briefly last week I was hoping to hear back from you. Please call me back at your earliest convienence. Thank you. 

Hoping that you can find a minute to contact me regarding your service visit. Look forward to talking to you.

I am very sorry to hear that your service visit was not a positive one. I dont know what the reason was for your vehicle not being cleaned properly, I am currently investigating why.

I would like to get your trust back with Woodhouse Hyundai. My records do not show a contact number I can reach you at so I hope this email reaches you. Please contact me at your earliest convenience, I have something that I think you will be very pleased with.

Thank you for taking the time to speak to me regarding your poor service experience. Again, I apoligize for the condition your vehicle was returned to you and would like to reimburse you for any out of pocket expenses you occurred correcting it. Please reconsider my offer.

I very sorry that your concern was not corrected. I have left a message on your phone addressing this. I plan to get involved with your vehicle when you come in next Monday. I look forward to meeting you then.

I am very sorry for the situation regarding your starting problem. I have left you a voice mail and would like to assist is correcting this problem. Please contact me at your earliest convienence. 402 592 1007 x6026

Got your message. I will sending a rescore request shortly. Thanks.

I very sorry that we could not find a solution to your problem. As I recall this condition occured twice in a 2 month period making it very difficult to reproduce. If you have incurred any out of pocket expense due to your car being in our service department I would be more than happy to visit with you about reimbursement. Please contact me at your earliest convienence.

Thanks for the great review Richard!!  We will continue to work hard and give a great service experience!

Thanks for the awsome review score Linda!  Hope to see you for the next service!

Glad to hear you had and exceptional service visit!  Thanks for the great score!

Thanks for the great review score Michelle!

Thanks for the great review Barb.